Le client n'a pas laissé de commentaire.Mark K.
Customer Reviews for Midgard Self Storage Mall Dr
(U-Haul Neighborhood Dealer)
Pour nous contacter
Florence, AL 35630
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 9h am à 6h pm
- Dim : 12h pm à 4h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
I forget the young ladies name who checked me in and gave me the keys, but she was very friendly! Will do business with guy again because of her!Greg B.
Le client n'a pas laissé de commentaire.Nicole H.
Le client n'a pas laissé de commentaire.Chase K.
Le client n'a pas laissé de commentaire.Mary A.
Le client n'a pas laissé de commentaire.William I.
Le client n'a pas laissé de commentaire.Adam H.
Storage/rental place was great along with the friendly and helpful staff. But on the other hand your truck was horrible and should've been sold or junked 30 000 miles ago!!!!! Truck EL 1069 B Truck would barely reach 55mph due to MULTIPLE PROBLEMS!!! Had transmission problems, possible misfire causing WASTED GAS AT MY EXPENSE, every time stopped in Drive felt like it was going to die and was shaking. Has possible bad bearing or bubbled tires and once achieved 55 mph which it barely made would shake all over the damn road!!! THIS THING IS A DEATH TRAP AND NEEDS TO BE REMOVED FROM SERVICE IMMEDIATELY!!!!! Oh I forgot to mention the AC problems... So the AC would run a minute or so and cut out for 5 mins or so, then run for another 2 minutes and cut out again!!! IT WAS 113 DEGREES YESTERDAY WITH THE HEAT INDEX!!!!! Who wants to move out of storage sweating to death only to get in a damn truck with basically NO AC, drove with the windows down the whole time!!! So much fun in your garbage truck..... This is so disappointing, WE DIDNT EVEN GET TO FINISH OUR MOVE AND HAVE TO NOW PAY ANOTHER MONTH OF STORAGE AND RENT ANOTHER GARBAGE DEATH TRAP WITH NO DAMN AC!!! WHAT ARE YOU GOING TO DO TO MAKE THIS RIGHT!!!?? THIS IS BULLSHIT AND NOW WE HAVE TO DO IT ALL OVER AGAIN DUE TO YOUR NEGLIGENCE AND ALLOWING THAT THING ON THE ROAD. THANKS FOR NOTHING!!!!!Paul G.
Very nice and helpful people.Nathan K.
Le client n'a pas laissé de commentaire.Michelle C.
I paid hard earned money to not be able to use your product. The lights were not working properly. I had a mechanic look at it and he did not want to tear into your trailer. He said the lights on my truck were working properly just not the trailer. I was not able to use it but I paid for it.MICHAEL R.
Dropped trailer after hours.Ken R.
The employees go above and beyond ! We have used them several times for truck rental as well as short term storage. We had to extend our truck rental this time and Frank was able to accommodate us even though it was the last day of the month which is very busy. We will use MidGuard on Mall Drive again :)MARY W.
Le client n'a pas laissé de commentaire.Kelly C.
Everything was great !! One stop shop for all my storage and uhaul needsJanette J.
Le client n'a pas laissé de commentaire.Jeremy C.
Better customer parkingDwight O.
Britney was personable, easy to talk to, and more than helpful to hook up the trailer to my car. It was a very pleasant as well as an efficient experience and exactly what I needed to get my hauling job done.dick M.
Le client n'a pas laissé de commentaire.Payton Y.
Harry Potter 42 girl was super nice.Mike K.
Le client n'a pas laissé de commentaire.GRANT W.
Le client n'a pas laissé de commentaire.Trevor L.
Le client n'a pas laissé de commentaire.Misty M.
Very limited parking areaEUGENIA A.
Le client n'a pas laissé de commentaire.Brian J.
Le client n'a pas laissé de commentaire.ADA B.
Brittney was awesome! She did everything right, she was very friendly and helpful!! There is nothing needed to improve.Richard M.
Le client n'a pas laissé de commentaire.CANDIDA E.
Le client n'a pas laissé de commentaire.JOSEPH B.
Le client n'a pas laissé de commentaire.SCOTT M.
Very friendly and helpful staff. I would rent here again even if they weren't the closest.TRAVIS R.
Frank and Brittany are awesome! Highly recommend this location all the time!TUCKER S.
Le client n'a pas laissé de commentaire.JAMES C.
Both locations were great. Friendly and professional.DAVID C.
Le client n'a pas laissé de commentaire.William T.
Le client n'a pas laissé de commentaire.MADELINE J.
Brandy was friendly and helpful and she had a smile on her face . Thanks BrandyWILLIAM P.
Nothing as far as I'm concernedRICKY G.
Le client n'a pas laissé de commentaire.Miranda D.
Drivers side door was hard to open. Truck looked like damage was improperly repaired. Employee was very nice and polite.FELICIA D.
Le client n'a pas laissé de commentaire.Oscar M.
Le client n'a pas laissé de commentaire.JUDITH N.
Le client n'a pas laissé de commentaire.EARNIE C.
Le client n'a pas laissé de commentaire.Amelia E.
Le client n'a pas laissé de commentaire.Craig F.
Pick and drop off the were very easy. Staff was helpful. I will use them again !MARY W.
Would definitely recommend to anyoneChristopher C.
Le client n'a pas laissé de commentaire.Janice B.
Le client n'a pas laissé de commentaire.NICHOLE T.
Le client n'a pas laissé de commentaire.UHLAND R.
The Young lady who checked me in provided exceptional service and this was on a Sunday Afternoon!KURT W.
Le client n'a pas laissé de commentaire.Rhonda P.
Le client n'a pas laissé de commentaire.Andrea A.
Le client n'a pas laissé de commentaire.Karen E.
Le client n'a pas laissé de commentaire.ROBERT C.
Can I get a receipt ?Erik B.
If I need to use UHaul again, I would us this place to rent. The service is excellent. The people are very helpful and friendly.DEBORAH J.
The manager of Midgard on Mall Drive was very professional and personable, and made the experience very welcoming. Much appreciated.ERIC S.
Le client n'a pas laissé de commentaire.TAMMY B.
Le client n'a pas laissé de commentaire.Darryl N.
Le client n'a pas laissé de commentaire.Mark T.
Le client n'a pas laissé de commentaire.Amy J.
Le client n'a pas laissé de commentaire.Britton W.
Very helpfulPERCY T.
Le client n'a pas laissé de commentaire.ALBERT V.
Le client n'a pas laissé de commentaire.WILLIAM B.
The location itself and everyone at Midgard Storage was an absolute JOY to work with. However, your own website/process (uhaul.com) is beyond horrendous. This entire process was fraught with nothing but issues. I've used Uhaul for years but am seriously reconsidering ever using your services again after all the issues I had with you guys the past two days. From making the reservation online to checking the truck back in, I spent over 3hrs on hold over the phone with customer service reps and have had to speak with 3 or 4 different live chat agents to ensure things were properly handled. Truly terrible service on Uhauls behalf... I highly recommend Midgard storage for all your storage needs however as their representatives are wonderful!!Jessica T.
Le client n'a pas laissé de commentaire.Michael O.
Le client n'a pas laissé de commentaire.MARK W.
Brakes need check, power steering needs checkLINDA M.
Professional and good customer service. No problems. Thanks.ALAN B.
Nothing to improveDavid T.
Le client n'a pas laissé de commentaire.Paul B.
Great serviceMichael R.
Definitely poor customer service they did not have the U-Haul truck that we requested the lady that I spoke to on the phone whenever I got there was extremely rude and not willing to accommodate our needs. Would not recommend this location for U-Haul pick up to anyoneAngela H.
I wish people would not smoke in the vehicles I'm a non smoker and the odor and nicotine residue is not good Other than that. Staff was great. Truck was fineMichael C.
Le client n'a pas laissé de commentaire.John D.
Midgard Self Storage was an excellent choice for our U Haul Moving experience. Moving is never an easy task but your services made it a lot easier. We will definitely call again if we are ever in need.EDWARD C.
The Application/ On-line service is horrible. I never could get logged in and the phone representative was absolutely useless. If I never use your on-line service again, it will be to soon.Chris W.
In Florence Alabama Midguard Storage and the employees they have are always helpful and very professional.. excellent service.JUDITH N.
Le client n'a pas laissé de commentaire.AMANDA V.
trailer had brake lights and blinkers but no running lights or tail lights.RICHARD M.
Nothing-- all was good. The attendant was super!CECIL L.
Did not provide blankets or dolly I had reserved online. Truck was returned while I was at the counter waiting for it, so the truck was not cleaned between customers. Air conditioning did not work in the truck.Laura L.
Le client n'a pas laissé de commentaire.Laura L.
Clean the inside of the cab. Also had a flat tire and another tire was bald.. Ean and maintain the vehicle.LEE F.
Frank was awesome. Happiest i have ever been with a uhaul rental.CATHRYN K.
I feel that everything is great. No changes need to be made.Edward H.
Le client n'a pas laissé de commentaire.Calvin N.
Le client n'a pas laissé de commentaire.Jeffery K.
Le client n'a pas laissé de commentaire.Samantha S.
Very good truck and service.Jeff M.
Le client n'a pas laissé de commentaire.Beau L.
your online drop off is slow and has too many steps. It took us almost 15 minutes to get connected, get a verification code sent, load pics, etc. And we have a smartphone and are techno savvy.SCOTT B.
Le client n'a pas laissé de commentaire.Carol M.
Le client n'a pas laissé de commentaire.Daniel C.
Picked up with half tank of fuel brought back with 3/4 tank. Charged we for 6 addtinal mile and accused me of stilling blankets.mark B.