This location in Orangeville was efficient and provided excellent service and turn around and the customer service agent was professional while being nice and positive such that she was a big part of my positive review I have rented form you a few times and usually the csr does not really care and is not very professional...this one was fantastic! Tim
Tim D
Customer Reviews for Miedemas Auto Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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All went well and truck was ready to go. However at the drop ofc was terrible. Couldent find the hidden driveway but eventually got it. No one would answer the phone so left it there. Next day they charged me for fuel I already fueled it up to just below the 3/4. Also I signed for a truck with just under ghe 1/4 mark and when I got to truck it was discovered just below 3/4 and that's where it was when I dropped it off.
Patrick HPrimary wiring harness needed to be changed as it was rotten beyond repair but they repaired it quickly and efficiently.
Steven FFriendly, efficient, prepared and helpful to my needs
JOHN mThe staff was amazing answered all my questions and concerns. No hidden fees. And received my over payment right away. I will definitely recommend them to all my friends and family.
BEVERLY FThe service was great. The staff were friendly and had the trailer ready to go when I got there.
Tyler WThis location is great. Nothing needs improving. Keep up the good work.
Kevin HVery well run location. Was easy getting and returning the rental. People were excellent and will rent from there again. Will recommend to my friends.
Daniel WNeed a rental vehicle at the last moment , the customer service was top notch. 5 stars
Sunny KThis isbthe best location for u haul. The staff is great.
Randi LYour website is confusing
Tim MI was very happy with the staff and customer service, however the equipment (truck) needed serious repair, I have since contacted them to let them know
Leslie BThe lady was helpful even though she was busy.
Benjamin Dnothing excellent service and professional support
DON MThe customer service who checked us in was great, straight to the point and friendly.
Yanaarth YThis was the best uhaul experience. Friendly staff, easy transaction, accommodating and helpful.
Bethany SGreat service and convenience.
JOE GThe customer service here is always friendly, knowledgeable and determined to make the rental experience satisfactory for me. Moving is no fun, but the people here make a portion of much easier!
MIKE DMy U-Haul experience was seamless and professional, keep up the great work. Have a great day....thank-you for all your help....respect always
STEVE SThe two gentlemen in the office were gracious and super nice while helping me out. They made every effort to make my experience an amazing one.
Krista WLocation is in town, but on the busy Hwy 10, so no left turn to go back to town. The 15ft truck was a bucket of bolts that drove like pushing a rope and the wind whistled though it. Thankfully, my total trip was under 16km. When I stopped to put gas in it, it wouldn't come out of 'park'. I shut it off and started it again and that magically worked. However, it did the job.
Edward BYour app really really sucks. It took us a half hour to get the truck out of there.
Brian MStaff were great would definitely go back
Randy CNothing to improve. . Staff was friendly and professional. Van was great. Well done.
BRIAN OWould use the same location again, Allan was very helpful.
Brenda WStaff person provided excellent customer service, very helpful and friendly.
Sean PAll good.
JEFFREYJ NThese guys are great, very friendly, and very helpful.
ALEXANDERGORDON ZThe staff very helpful and friendly!!!
MAURICE BGreat team, great service
Abdullah AThey were very helpful….
Don JThe two service managers were very helpful and courteous. Seamless and clean experience.
John SNo need to improve, thanks to the guys at Miedemas in Orangeville. I'll use them again when needed.
KEITH MEverything was great thank you 😊
LAWRENCE Sdriving up and backing in to a spot the person from U-Hal came out to help me back in to the spot
Brian FTrailer was in good shape but kind of grubby although that's not particularly material.
Andrew SFriendly service. Twice I've used this location and I'll use that location any day. Thankyou.
STEPHEN ACustomer Service was amazing
Ricky PThis location was just fine. Our problem was with the beaten location the day before on the 10th side road where we spent an hour and a half trying to get through on the app to find out that we had to get into the lock box which we had to eventually call U-Haul and get the code, and sat on hold for over an hour finally to open the lockbox to find out that there was no key inside so therefore we could not use the rental. We had to send everyone home that was there to help us. I am handicapped and had to move everything the next day by myself. I don't believe this experience was a good experience at all and really wouldn't recommend U-Haul to anyone. But thankfully, the Orangeville location has some good people running it and know what they are doing and everything turned out. OK but still very upset about the previous day.
Sean WStaff were friendly and helpful. No issues.
Brett HNothing Had no issues. Very happy.
RAYMOND WThis location, and Kayla, was *extremely* accommodating, even allowing me to pick up after hours. This was essential because of the U-Haul screw up that made me drive over an hour to pick up the trailer (and 1,5 hours back) that should have been 5 minutes from my house.
Thomas OTo the person in scheduling who was able to locate this truck so I can have it for multiple days. Thank you. You went above and beyond.
Ryan WNon
John COnly dropped off after hours hard to rate them the yard was clean
KENNETH AWheel bearings both sides were loose and marker lights did not work
Nora PThe online system was absolutely terrible. Barely worked, gave us such a hard time. We spent 30 minutes trying to get it to work on both ends of our trip. It was extremely frustrating
Kayla FThe person taking the return was cheerful and easy to work with. Left a good impression.
Russ MFriendly service. Process was quick, easy and efficient. Thanks again
SEAN DFriendly professional service. All questions answered Process was quick and efficient.
Terry TAmazing staff I highly recommend this location to anyone needing rental supplies and vehicles.
JEFFREY BI don't think you have to improve anything all was good.
albert sGreat service nice receptionist 🙏💚
INDERJIT SPls Continue to have the same customer service rep Informed, Caring, good listener well done
CHRISTINA PThe guy at Midemas was so helpful, but the location assigned to me by Uhaul was a bad expirience. My preferred trailer pickup location was Brampton when I booked it but all of sudden two days before they change my pickup location. I have to go to Orageville to pickup the trailer which was around 100km to and fro from my home address. I tried calling Uhaul customer care with long waiting hours with no help and no other choice, except to cancel.
Maninderjit SAbsolutely the best service from this dealer in all of my experience with UHaul. Efficient friendly and reasonably priced
Jim G