gerardo V.
Le client n'a pas laissé de commentaire.
Évaluations des clients Mikes Drive Thru
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Mikes Drive Thru
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BRYAN A.
Sam Was Extremely Helpful As I Am Handicapped & Disabled & Took Great Care Of Me. Very Nice 🊠Man, Extremely Courteous & Provided Outstanding Customer Service!!! 5 Gold 🌟 Stars++
Charley E.
Everything was good ðŸ‘
Kenneth B.
It was great service I have no complaints.
Darius K.
Great customer service.
Guadalupe P.
I booked for same day rental and it all turned out great! I was in and out in less than 10 minutes of course with the excellent customer service of JOE.. I had an excellent experience I would highly recommend my friends and family if needed. Keep up the great work and stay safe :)
ADRIAN JR M.
THE 26" Ft. MOVING TRUCK NEEDS SOME maintenance when driving over the speed limit of 20 mph the moving truck would vibrate and the steering wheel would shake a lot this is not safe for the customers.
Samantha T.
The guy who helped me was so warm and welcoming. Great hospitality. Offered to help out with everything!
YUDIESKY G.
At this time I don't have anything negative to add.
Jennifer A.
It's hard to think of anything that could improve Mike's service! He was helpful, friendly, and professional. You should employ more like him!
FREDDY A.
Let people know about details such as the fact that you're subject to a bill from the EZ-Tag Co. due to the lack of it being provided by U-Haul.
RENAYSHA SHUMELL G.
This location was great! They got the truck really quick. he was really professional and nice! I would definitely recommend this place again!
SEYOUM D.
thanks for evreting
LESLIE H.
Thinks
Leslie H.
Everything was really good. Thanks
Harry B.
I ordered a 20 foot truck with a furniture dolly and appliance dolly and a dozen blankets a week in advance and when I got there they had one of their personal dollies that they let me take but had nothing else but the truck, The place was filthy but at least I got my truck and the staff was nice enough
carole G.
keep doing what doing
YASSER A.
Nothing
SUNNY N.
The staff was very nice and professional
TERESA MARIE D.
There's nothing you can improve at this location great customer service excellent listening skills overall just excited that he was there to help out
KRISTOFER L.
I have had bad services but this one tops it. Rude and very disrespectful. Won't even wear a mask. I will never recommend this location or uhaul to anyone.
BLANCA B.
Horrible customer service, and my credit card was charged a higher amount without being notified. Tried calling several times and no answer.
DONALD B.
The service i recieved Was one hundred percent professional and the owner/GM even helped me move my belongings to my storage.. thanks a million!
MARINO P.
Very good sevice Niceto personas the attendete tku
SYED M.
EXCELLANT SERVICE THANKS
Robert R.
The online tool did NOT work! I was unable to pick-up the truck with the app. I provided all of the info and it said approving for ever so we had to cancel the reservation and start over!!! Not happy!
Susanna O.
The location was not nice. The waiting room sold bongs. They had shoes for sale I think in a case up front. Now the gentleman who helped me was excellent. He was very nice and polite. His politeness and professionalism would be the only reason I would return to that location again. He showed us the truck and explained everything clearly. Explained the contract clearly. Very professional.
Milton S.
The worse experience I've ever had, will never use uhaul again, will go to home depot next time, truck back door would not open, got a replacement truck and got charged twice when it was not even my fault, don't use them!!!!!
Douglas R.
The attendant was very friendly and provided me with all information.
Christopher B.
Great person and really helpful. Make it easy for me to pick up my rental.
mizael M.
Customer service it's outstanding
Sara C.
they are very friendly, good attention Tks
christian U.
Good
Dannie M.
The service in the place is horrible, you get there and wait from 25 to 30 minutes for the guy to come inside the store and give you a bad service service. The hygiene is null and the trucks are the same way.
SEYED R.
I always had a good experience with this location.
Robert K.
My original drop. off location was to be on Bissonnette Ave in Houston (per my contract). I was surprised when this was changed to Fondren Ave. This is the second time I have dropped trailers off in Texas with the same situation of the original drop off location being changed at the last minute without explanation. Do some of your locations refuse to accept drop offs? If so, this should be noted on your web site so they are not selected at the time of contracting
Onesmo D.
Everything is ok ????
Masihullah S.
The person who did my reservation was very unprofessional besides I told him I didn't want insurance but still he added the insurance on my reservation and when I dropped off the truck there was other guy very rudely told me that I did told him I wanted Insurance ,so finally I was ended up paying the insurance Whiten 1 mile which was not needed at all!!!
Krystal L.
Pull his contract for being a Uhaul vendor.
roberto M.
Customer service was great communication was exelente just one little thing need to work on opening ON TIME please besides that GREAT JOB!!!!
Galileo C.
Nothings
frankfurt O.
The guy is exceptional. Willing to help.
Katrina L.
Drop off was easy and the gentleman was so nicr
Reiniel M.
Perfect
Robert F.
And overall awesome experience with Mike. Definitely recommended and will use in the near future. Thanks Mike!
kevin R.
Excellent customer service! A+
sara F.
Did not include the equipment that was paid for and did not receive a code for the lock box where the keys were located.
pedro A.
Exelente muy buen Servicio y me Siento muy Agradecido Gracias
Mary L.
Staff members were nice , however the location doesn't look like an official Uhaul, more like a mechanic shop
Danial A.
Amazing customer service,
Herbert G.
The experience was absolutely amazing, I cannot wait to rent from this specific location again, the staff has some of the best customer service that I've ever seen out of an institution, thank you again Uhaul
DeLora B.
I was charged a cleaning fee and received the truck dirty. I was emailed about unreturned equipment as if I was a criminal and the truck had been at the facility for over 12 hours. The refund process was horrible and I will use PENSKE or ENTERPRISE before I use Uhaul again.......I'm so dissatisfied and disappointed with the entire experience. I have been a loyal customer for years and this by far was the worst!!!!!????????????????????
Jason W.
Everything was goos but the rate of $1.09 per mile is high. Budget truck rental has an amount of near 76 cents per mile.
Joshua R.
The guy who checked the truck in as extremely engaging and friendly. He really seemed to love what he was doing and created a great experience. We ended up standing around talking because he was so friendly. Great Customer Experience at this drop off. It was also pretty busy and he still took time to speak with us.
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