Le client n'a pas laissé de commentaire.Robert E.
Customer Reviews for Mikes Drive Thru
(U-Haul Neighborhood Dealer)
Pour nous contacter
Houston, TX 77036
Services dans cet établissement :
- Du lundi au jeudiDe 9 h am à 5 h pm
- Sat–SunDe 9 h am à 5 h pm
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Honestly this review isn't for improvement but mainly thanking them. The lady at the U-Haul office was super nice, she's a bit loud but that's her own way, very fun to talk to in general. I rented a van it was clean, ran great, no issues at all. Returning was just as easy as picking it up. Will always come back to U-Haul of I ever need to transport or move again.Filipe C.
Le client n'a pas laissé de commentaire.raisel Y.
The UHaul side of the business is a side business. I'd much rather deal with a dedicated UHaul dealerRoss M.
Le client n'a pas laissé de commentaire.EVERYN M.
The lady was very nice and helpful. But the location is run down, lots of non-working cars in parking lot. Feels more like a sketchy junkyard than anything else (piles of tires out back behind the fence, complete with guard dogs). I would not want to go there by myself as a single woman.Rachel C.
I had to go 40 miles to get this truck because the Bailey rd location put the truck for local instead of one way put me two hours behind ha guy named Grant made the reservation then tried to lie and said he didn't do it that site gets a zeroKelvin M.
Le client n'a pas laissé de commentaire.GLENIA R.
Great serviceDwayne S.
Le client n'a pas laissé de commentaire.jim M.
Mike went above and beyond to insure that my experience would be positive!!!ILA R.
Le client n'a pas laissé de commentaire.Lannie M.
Ms Heidi was so pleasant.Eureka R.
The lady was not helpful nor understanding of my situation that I didn't know I scheduled an in town drop off and she insisted on charging me a one way feeChristian W.
Le client n'a pas laissé de commentaire.carlos M.
Le client n'a pas laissé de commentaire.megiuel B.
Great customer service.!JACOB H.
Could not have been a faster pick up. Thanks!Charles S.
Le client n'a pas laissé de commentaire.Gary G.
Connie was wonderful. Very helpful and kind.Matthew E.
Le client n'a pas laissé de commentaire.MOTAWALA M.
Le client n'a pas laissé de commentaire.KLERLY P.
He was late to open more than 30 mins of opening time. AC wasn't workingTim S.
Pues no tienen que sacar dinero de las cuentas de las personas sin dar detalles o comunicarse con la persona antes de extraer dinero de las cuentas personalesbrayan M.
Le client n'a pas laissé de commentaire.syed M.
Waiting 30 to 40 to get keypardep K.
Le client n'a pas laissé de commentaire.juannell O.
Le client n'a pas laissé de commentaire.Izabel N.
Le client n'a pas laissé de commentaire.milaydis P.
Le client n'a pas laissé de commentaire.atilio F.
Le client n'a pas laissé de commentaire.nathanial O.
The lady working there is extremely nice she makes you feel like you have been friends for a long time.Hector H.
rundown straps, defective light connector (did not work). I would expect money back for this. lucky i did not get ticketJorge A.
Le client n'a pas laissé de commentaire.tina S.
Service not good nor did they have the truck I reserved. They gave me an upgrade but it was wrecked. It was what they had so I had to take it.Brianca H.
E leen serviceodgnis H.
Le client n'a pas laissé de commentaire.kim S.
Le client n'a pas laissé de commentaire.Adam G.
Great service at this location The lady at the front made it quick and easyDEVIN L.
Make sure the Trucks are in good working conditionRoque R.
Le client n'a pas laissé de commentaire.roderick A.
Le client n'a pas laissé de commentaire.Eric R.
Le client n'a pas laissé de commentaire.luis A.
Le client n'a pas laissé de commentaire.MARVIN C.
Le client n'a pas laissé de commentaire.Yaima B.
The trailer was due back on the 31st. I returned it on the 30th and he said he would send an email but I did not receive one. On Nov 1st I received a call from uhaul asking if I had returned. The order had not been closed out.Carolyn C.
Le client n'a pas laissé de commentaire.JEANNIE N.
Le client n'a pas laissé de commentaire.Jen D.
Excellent service. Very professional! Thank youPatricia O.
Le client n'a pas laissé de commentaire.MAHEBO D.
The address in the order form and the text message sent to the driver vary, that resulted to the one hour delay of the hauling.collins O.
Le client n'a pas laissé de commentaire.pai C.
We had a good experience at this location.MubashirAli M.
Le client n'a pas laissé de commentaire.jose H.
Customer experience was amazing! It was my first rental, easier and clear how to do everything. They speak Spanish and that is a plus.daniel A.
Le client n'a pas laissé de commentaire.Arguelles H.
Todo bienlizardo D.
Todo bienlizardo D.
Ensure times open are the same online as on web.Paul S.
Le client n'a pas laissé de commentaire.taquila A.
Very friendly, helpful people. Would use them againMichael M.
My service experiences were excellent, the way I like it... in & out, no time delay! I can't ask for more.Rafael R.
Always easy and friendly serviceKelly K.
Mike, Joe , & Connie are AWESOME! They go the extra mile to make your "ADVENTURE in Moving" a smooth transaction are always there to help in any way they can. Thankyou to you all! I have been to this location several times. It feels like family! Will be there again soon!Luella C.
The staff were very friendly and helpful however I did not receive the furniture pads requested in my order.Lilly K.
Le client n'a pas laissé de commentaire.ELVIS R.
The lady who worked there was SO nice and helpful! So was the guy who hooked up the trailer for us. Sent us to the Auto Zone down the street. It was a little out of the way for us but they had the trailer we want. Was worth the extra drive.Penelope C.
Le client n'a pas laissé de commentaire.Timothy R.
Upon arrival, the staff had already rented out my reserved vehicle and the furniture dolly. I had to take a larger, more expensive truck and wait an additional twenty minutes for a different customer to return the furniture dolly before I could leave.Quinn L.
Le client n'a pas laissé de commentaire.williams B.
Better communication among employees. I was charged for six days rental when I only rented the truck for two days and turned it in on time. Then, the field manager refused to acknowledge their mistake. I was forced to to call 1-800- Go U-haul, speak to a representative and they were actually very helpful in resolving the matter.Leo Z.
Le client n'a pas laissé de commentaire.Bianca W.
I rented a U-Haul recently a one way.. picking up at Houston, fondren road and dropping off at San Antonio. I even confirmed by calling a customer rep and even confirmed at the location with the guy who works there. Now Uhaul is telling me that I have to pay extra fees for a drop off at a wrong location. Every one I talked to at U-Haul is asking me to either go back and drop off in Houston or pay the extra fees. Either the rep I talked to the day I reserved should have told me about it or the employee at the location should have told me .. when I mentioned I am not going to drop off the U-Haul I got at the same location. But neither of them did not. When I call the customer care.. they are just transferring the calls between them. The whole thing caused a chaos for me.Nithin K.
Me estan cobrando dinero de masIsmara F.
Mike and his U-Haul crew are always willing to put the customer first. I only rent my trucks and trailers from him. They are fast and curtiousChristie B.
Le client n'a pas laissé de commentaire.Quatomonique V.
Le client n'a pas laissé de commentaire.Mark P.
Good trailer, tracked well and smooth above our expectations.Vallery Donald E.
Le client n'a pas laissé de commentaire.Oham H.
Le client n'a pas laissé de commentaire.dustin H.
Le client n'a pas laissé de commentaire.Marvin C.
I had the best experience getting a uhaul from here I would definitely go back.tyran B.
Le client n'a pas laissé de commentaire.maity Y.
Very unprofessional and rough people..I booked dolly, they gave it to another person who came after me, and told me no more dolly. there was only one dolly at this location and it's their wish to give it to somebody who they like and not based on first come. The location is also very dirty. Actually I booked at another location, they asked me to go to this location as they don't have equipment as previous customer did not return. Not sure how much of it is true, but it was a mess..Looks like these uhaul is very unprofessional, first time I had very bad experience..Ratnakar M.
Mike and John are awesome such a big help.Frank U.
Did good job will be backAARON F.
Owner was 45 mins late to open. Rude & condensing. Charged me to hook up car transport but didn't provide a receipt for it.Kimberly M.
Le client n'a pas laissé de commentaire.Adrian R.
Todo esta excelenteyandeivis V.
Le client n'a pas laissé de commentaire.SARA B.
Le client n'a pas laissé de commentaire.Ryan B.
Le client n'a pas laissé de commentaire.Karim R.
Very professional and helpful many thanksDaniel N.
Very agressive they are, They don't know what is customer service. They deserve zero star!!yannick K.
Le client n'a pas laissé de commentaire.KELIA A.
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