Le client n'a pas laissé de commentaire.
Jesse J
Customer Reviews for Mikes Drive Thru
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Very good
JUAN AThe guy is very helpful and very nice.
Saijadali SVery nice customer service
VIVIANA VI was told I could return the trailer to any u haul. When I got to Cedar Park, I was told I had to return the trailer to a facility in Phlugerville. Thank goodness that Israel in the facility in Cedar Park took the initiative to fix the problem when the app showed it was an error for him to receive it.
Peter BService was great and quick. I was able to rent the trailer quickly and return it just as fast.
Levy BLots of 'for-sale' cars and other vehicles occupying most of the space and blocking all but one entry. Entry not clear and had to circle the block to find a way in for the rental truck. Interior cluttered and staff was chilling on a couch and told me to lay the key on the counter. They didn't even take their feet off the table during the exchange. No acknowledgement or 'receiving' and I was left unclear that my return was going to be recorded correctly. I had to wait for a ride and decided to wait next door rather than at the drop off location. Would not recommend especially considering the contrasting stellar experience w the pickup location.
CHERYL KExcelente trato
adolpho overy friendly and outstanding service !
Danh NJoe was great He let me know all of the ground rules before I left. What the billing components would be, and how to best minimize unexpected charges. I would certainly recommend him to other friends and family
Robert WThank you Mrs. Connie!! You are so sweet and very professional! Please keep up the hard work!
Orlandria MGreat Service
Jerry GUnable to put gas in the tank at several gas stations, The lady said it was the pump problem in snooty tone, as if I'm stupid and don't know to put gas in the van. Its really uhaul van problem and should not be rented to anyone without proper maintenance.
Bill GBad service
YASIR mCharge for gas when I put gas
Lester MI was charged $25 for a cleaning fee for leaving 1 thin rope in the back of truck
Dewayne SFrontdesk excellent customer service 👌
Liliana PExcellent service, the manager is very friendly, very fast attention, a great job, only for the service received by her would I consider hiring her services at some time in my life, not because as a company they are not responsible
Giovanni AEverything just right
tommy jHonestly this review isn't for improvement but mainly thanking them. The lady at the U-Haul office was super nice, she's a bit loud but that's her own way, very fun to talk to in general. I rented a van it was clean, ran great, no issues at all. Returning was just as easy as picking it up. Will always come back to U-Haul of I ever need to transport or move again.
Filipe CThe UHaul side of the business is a side business. I'd much rather deal with a dedicated UHaul dealer
Ross MThe lady was very nice and helpful. But the location is run down, lots of non-working cars in parking lot. Feels more like a sketchy junkyard than anything else (piles of tires out back behind the fence, complete with guard dogs). I would not want to go there by myself as a single woman.
Rachel CI had to go 40 miles to get this truck because the Bailey rd location put the truck for local instead of one way put me two hours behind ha guy named Grant made the reservation then tried to lie and said he didn't do it that site gets a zero
Kelvin MGreat service
Dwayne SMike went above and beyond to insure that my experience would be positive!!!
ILA RExcellent!
megiuel bMs Heidi was so pleasant.
Eureka RThe lady was not helpful nor understanding of my situation that I didn’t know I scheduled an in town drop off and she insisted on charging me a one way fee
Christian WExcellent!
megiuel bGreat customer service.!
JACOB HCould not have been a faster pick up. Thanks!
Charles SConnie was wonderful. Very helpful and kind.
Matthew EExcellent
megiuel bHe was late to open more than 30 mins of opening time. AC wasn't working
Tim SPues no tienen que sacar dinero de las cuentas de las personas sin dar detalles o comunicarse con la persona antes de extraer dinero de las cuentas personales
brayan mWaiting 30 to 40 to get key
pardep kThe lady working there is extremely nice she makes you feel like you have been friends for a long time.
Hector hrundown straps, defective light connector (did not work). I would expect money back for this. lucky i did not get ticket
Jorge AService not good nor did they have the truck I reserved. They gave me an upgrade but it was wrecked. It was what they had so I had to take it.
Brianca HE leen service
odgnis hExcellent
miguel bGreat service at this location The lady at the front made it quick and easy
DEVIN LMake sure the Trucks are in good working condition
Roque RBien
jose cThe trailer was due back on the 31st. I returned it on the 30th and he said he would send an email but I did not receive one. On Nov 1st I received a call from uhaul asking if I had returned. The order had not been closed out.
Carolyn CExcellent service. Very professional! Thank you
Patricia OThe address in the order form and the text message sent to the driver vary, that resulted to the one hour delay of the hauling.
collins oWe had a good experience at this location.
MubashirAli MCustomer experience was amazing! It was my first rental, easier and clear how to do everything. They speak Spanish and that is a plus.
daniel aTodo bien
lizardo d