Got charged for gas when I filled the tank to full. I don't think that was professional.STACEY O.
Customer Reviews for Mile Stretch Self Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Holiday, FL 34690
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h pm
- Sam : 9h am à 3h pm
- Dim : 9h am à 1h pm
Heures d'ouverture spéciales
- 11/26/2021: 9h00 am à 3h00 pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Another great experience.NICHOLAS A.
Le client n'a pas laissé de commentaire.SAMANTHA H.
This place has the very best customer service. I highly recommend anyone and everyone to rent here . They take Great care of you!!Suzanne T.
Fix the freaking a/c! It's Florida, not Minnesota. Air conditioning is absolutely necessary. The disappointment I had when it was 85 degrees after loading my entire apartment into the truck and finding out the air conditioning didn't work was palpable. Thanks for nothing.Mark S.
Le client n'a pas laissé de commentaire.MAX EDWARD D.
Le client n'a pas laissé de commentaire.Brian F.
Extremely helpful and courteous I'll definitely returnKenneth D.
Le client n'a pas laissé de commentaire.Brian D.
Le client n'a pas laissé de commentaire.Kenneth G.
This truck was terrible. Nasty stinky and things wrong. I will be calling for some type of competition. Brakes kept locking up, knobs falling off, visor clip Fell off, the lights knob pushed in and out and then I couldn't see my lights on the dash or stereo. The window was so bad could barely see through it. And it smelled AWFUL!jacqui L.
Representative was very nice and professional. Chose this site because he was the only one that answered the phone and provided information about rental.Deborah N.
Le client n'a pas laissé de commentaire.Frank W.
No complaints at allTim C.
Le client n'a pas laissé de commentaire.jacob B.
Le client n'a pas laissé de commentaire.Rocky M.
JEFF GOES ABOVE AND BEYOND ... STELLAR SERVICETiffany J.
Le client n'a pas laissé de commentaire.Denise E.
Again easy and smooth transaction.Brett R.
Le client n'a pas laissé de commentaire.Deborah N.
Great service.TIM P.
They were Professional friendly and very help fullRobert F.
Staff was personable, efficient and responsive to my efforts to help expedite the process. I think he appreciated that I drove from Valrico to get the trailer. The whole process was very smooth.Kelly M.
Le client n'a pas laissé de commentaire.Julia S.
Le client n'a pas laissé de commentaire.Arthur M.
The truck was filthy. And the car was bit attached to the trailer correctly and I almost lost my vehicle! I don't feel like I should have to pay for the car trailer when it wasn't even hooked up correctly. The next person who depends on this location may not be so lucky.VICKI C.
Le client n'a pas laissé de commentaire.Marri S.
Your ap for picking up rentals fucking sucks. Never works. Took over an hour and still the milage I was told it was at and the check in site were wrong therfore I was charged at drop off for it. Spent an hour waiting for customer service for a refund. Never use you againLaura P.
Le client n'a pas laissé de commentaire.Al P.
All good thank you :)Miguel L.
Here trailer leaked water ruined my new mattress got several have the cardboard cartons wet that trailer was a jokelawrence B.
Le client n'a pas laissé de commentaire.Troy J.
Le client n'a pas laissé de commentaire.Keisha S.
Le client n'a pas laissé de commentaire.Alice A.
Le client n'a pas laissé de commentaire.Joshua C.
I burned my leg from heat coming out of dog house had to switch every so many miles with my brother in law and he got a bigger burn mark than I did plus the transmission was messed up I had to fill the gas tank 4 times just to get from Florida to south caralina and that is just crazy in heard of I will never use you guys again cause it was just way to much money between gas and the ride will never recommend you either would rather use Penske at least I won't get screwed on truck there or get burned cause they take care of there trucks and I was made to pay for day when I was 3hours after my intial time to turn truck in I feel U-Haul owes me something backJoe D.
Le client n'a pas laissé de commentaire.Kendall H.
Very friendly and professional staff! Thank you!Kimberly C.
Took pictures at pickup that the truck was dirty inside and out, and I got charged a cleaning feeChad C.
Le client n'a pas laissé de commentaire.RUSSELL K.
Le client n'a pas laissé de commentaire.Teddy M.
Le client n'a pas laissé de commentaire.Kenneth A.
I filled the gas tank up until it stopped at the pump and was still charged an overage of almost 19 $Also was told I could drop off vehicle at any uhaul location only to find out next day it wasn't at an authorized location so had to get someone to bring me to pu and take to another location I've always liked uhaul and alway recommend to my friends to use but never againAPRIL R.
Friendly staff and very accommodating. The truck was a little dirty inside with sand in the seat and candy left in the cup holder.Renee T.
Le client n'a pas laissé de commentaire.Earl B.
Improve safety. Not only did I not get any assistance on pick up I also noticed that I had a puncture as I was loading the trailer in Colorado. I called roadside assistance and they ended up replacing all 4 tires as they were worn past their usable life. Disgraceful considering I was about to drive 2 000 miles.Richard M.
Location was very busy had no time to check truck over.Calvin C.
well they tried to charge me for a dirty truck when it was as clean and ready for renting again... dont use the uhaul 24/7 share after hours trust me all kinds of things can go wrong and you will be charged extra for all of them even if your not at fault.... Finally good luck trying to get a refund of the charges uhaul customer service is a nightmare and will not help you in anyway they could care less about you .. hope this helps someone..Thomas W.
I'd suggest that you provide the gate Code ro permit return of the rented trailer into the safety of the compound after hours!RONALD D.
Le client n'a pas laissé de commentaire.Tracie S.
Le client n'a pas laissé de commentaire.William R.
Le client n'a pas laissé de commentaire.William L.
Le client n'a pas laissé de commentaire.Brandy V.
We had a difficult time parking the truck upon returning it. The lot is very small.John M.
Le client n'a pas laissé de commentaire.randy R.
great jobRONALD L.
Le client n'a pas laissé de commentaire.Richard R.
Le client n'a pas laissé de commentaire.Estelle A.
Le client n'a pas laissé de commentaire.Craig G.
Le client n'a pas laissé de commentaire.Shelly B.
Very professional, nice, polite and passionate people. Merci.Tabitha A.
Le client n'a pas laissé de commentaire.Charles P.
My issues are with the online app and its ease of use. Recommend not trying to solicit additional features so much. Once is enough. App seems to be "buggy" often.Michael C.
Le client n'a pas laissé de commentaire.Jeffrey A.
My husband and his helper drove this truck yesterday and it started pouring down rain and they got soaking wet. Apparently there was a leak on the roof. I called to tell them and they didn't seem interested at all.Lawrence K.
Changing prices in middle of contract in nonsense! Will be calling office to contest charges!!! Charged extra day??? WTFRonald K.
Suggestion: Giving customers a gas miles per gallon estimate, to help deciding where to refill the gas in relation to returning the vehicle to U- haul, would be helpful. Overall great experience!John H.
Le client n'a pas laissé de commentaire.Demetrio S.
Convince all of your contractors to act like this one..... top notch!Dave B.
the 5x8 trailer back door got stuck twice and lost 2 hours time getting it down. Also paid for dolly and the person forgot to put in the trailer, after I put items in the trailer went back to uhaul to get the dolly. Lost at least 4 hours for that expense.Judith L.
When I dropped off the car trailer the guy pointed to a spot in the fenced in compound and said just put it there .. I'll check it in later. I had to disconnect the trailer myself. I advised him there was an issue with one of the ratchet straps comming loose and he said he would take it out of service. I dropped off the truck later that day and a different guy ch ed picked the mileage and gas level and that was that. I went back on Monday morning to remind them about the seatbelt issue and was told thr trailer was NOT taken out of service after all. I offered to show him the sealtbelt and both he and the owner said don't bother .. we'll check it out later. Apparently Uhaul DOES NOT value the safety of their paying customers lives and neither do their authorized distributors. I have used them before but NEVER again!JOHN H.
Le client n'a pas laissé de commentaire.Debra R.
More variety of equipment. I did not need 20' of truck. There were 6 -20 footers. 1 -15 foot and it didn't return on time.Shawn A.
Le client n'a pas laissé de commentaire.Terry W.
Not a thing. You where perfect.ana A.
Le client n'a pas laissé de commentaire.Jonathan P.
Le client n'a pas laissé de commentaire.Amber S.
Le client n'a pas laissé de commentaire.Robert V.
Le client n'a pas laissé de commentaire.Tallone G.
Nothing as all was really impressive & smooth.James J.
Le client n'a pas laissé de commentaire.James S.
This location was amazing! They treated me like a VIP. Great service and very nice people.Gregory D.
Le client n'a pas laissé de commentaire.PHILIP A.
Le client n'a pas laissé de commentaire.Phil M.
We marked it was not clean and the you tried to charge us the cleaning fee. We marked and uploaded pictures at time of rental and when we returned. We returned it in the same shape we received it in so the people to charge the 25 $fee to are who had it before us who left a mattress in it too that we already reported at site.GERALD W.
Le client n'a pas laissé de commentaire.Gary B.
Everything went great. It does say the mileage rate is $.99 per mile and I was charged 1,19 $ per mile on my emailed invoice, but for 1,40 $ I won't complain too much.Connie M.
Le client n'a pas laissé de commentaire.Douglas D.
Fast friendly and efficient. Glad to have this facility so close to home.Deborah T.
Very easy to get to and to do the after hours drop off my only thing is I wish the parking lot was bigger to make it easier to return the equipment.BROOKE W.
Le client n'a pas laissé de commentaire.ROBERT S.
Le client n'a pas laissé de commentaire.Chris C.
Le client n'a pas laissé de commentaire.Judith S.
Truck smelled a little smokey. Not sure how they could get that smell out.Deon J.
Nothing everything went perfect for my move and thank you for coming in early to accommodate the movers who were totally awsome!!!!!Suzanne D.
In and out quick. Would use againAnthony S.
Le client n'a pas laissé de commentaire.Taymara O.
Nothing. Very good customer service at this locationevelyn A.
Service was great. Fast and friendly service. Will be visiting again.Juan N.