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David B.
Customer Reviews for Milentz Storage Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Stuart B.Better access
Stuart B.Everything went perfect. Great customer service, and perfect equipment.
Brodrick L.Na
Robert C.Always a satisfying experience with this dealer!
MELVIN C.people were excellent to deal with. Great rental experience. Merci.
HARDIN B.I could not be happier with my rental experience. The equipment was great and this location is super friendly and helpful.
JOHN W.The mobile pick up is very hard to navigate. I had to call customer service when picking up and dropping off because the app wouldn't let me check in or return through the app.
Leah L.No room for improvement, staff was very nice and trailer was easy to access. Thank you for great service. I would definitely recommend this location to a friend.
Steven N.Told the lady only one way. I had to drop off 40 mins out of my way
Dustin W.Made me hook the trailer myself ..
nasim J.Employees were not present during drop off but parking lot was clean and we'll kept.
ARTHUR B.Wonderful doing business with
Sloane M.Some GPS routing and location directions could be updated.
FREDERICK W.Maybe get a different attendant in Port Lavaca?
Leo A.The uhaul leaked water inside the upper storage area and we had several boxes of my son's stuff (books, art supplies, etc.) ruined.
Jessica H.Have someone to help pick up the tongue of the trailer. It is pretty heavy.
Jay H.The App needs to be updated to make things easier.
Keith J.Right turn signal/marker was out
Christopher K.Fabulous customer service - very friendly and professional staff !
pamala T.Just keep doing the same things it was my first time and my experience was great!
monica J.Aucun
robert W.We got to livery Texas at around 11:00 am called the drop off center and no one answered called u hauls number. And they wanted us to drop off the car dolly about 50 miles away from liberty Texas they finally call me and said that I could drop it off in liberty and just leave it at the yard with all the rest and to take pictures
Alonso G.No one employed there that's able to disconnect and accept trailer. Was sent to another location with zero follow up.
JOHN S.I always use the app to check out/in my truck....always seem to be issues....always have to log in 2 times. Also I rent a minimum of 2 times per month.....you would think that my secondary # & person to verify, which is the same every time, would stand for every rental unless I change it.....not the case....sometime you call them & other times you do not....particularly annoying when it holds me up when renting a truck early mornings when most people are still sleeping.....also with smart phones these days an unknown number doesn't even register on most phones....a message was left for one of my references to call back & when she did as directed was left on hold for OVER 30 minutes until she proceeded to hang up. Can't you come up with a system for frequent renters & have their contacts on file & verified.....this would be a huge hep!!
Christine S.Had to call uhaul for help getting into the vehicle supposed to be an easy no contact pickup
KAREN G.I loved moving with Uhaul
Terri D.Fire the woman that works there. She's obviously prejudice and very rude!!
Anthony A.Dropped of before opening. Receipt was emailed in good time.
James M.The storage area is under trees that drop sap and pecans on the trailer, the vehicle i transported required sap removal after transport.
Aaron P.air conditioner needs to be fixed
William M.Well there is miscommunication. Gave a deposit where I rented and was told I would get deposit at drop off. But I wasn't giving my deposit. Lady there told me she didn't have my money. Uhaul would have to mail me a check. So now let's see if I get it.
Elvira A.It was so easy
Dixie M.She was so sweet when we picked it up even though it was so early
Brett M.Nothing that I can think of
Jo G.Check engine light was on when I first started truck and never went off but I wasn't told to disregard so I monitored as best as I could while driving and never noticed anything out of the ordinary. Also, there was a leak above the shelf area in front and a stack of clothes got wet.
Wesley H.It was very heavy to lift. Being a lady it was impossible to budge. Any way to make it easier? Not everyone has a strong man to assist. I was fortunate my nephew was able to come help.
Donna A.Quick service, ready when arrived!
Anthony W.I see no way you can improve on this experience it was exceptional
Mark C.Location was great and easy to get to....Very helpfull with all the paperwork....Will go back when needed...
Kathy P.