Fabulous customer service - very friendly and professional staff !pamala T.
Customer Reviews for Milentz Storage Inc
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.steven C.
Just keep doing the same things it was my first time and my experience was great!monica J.
Le client n'a pas laissé de commentaire.glen S.
Le client n'a pas laissé de commentaire.STEVEN L.
We got to livery Texas at around 11:00 am called the drop off center and no one answered called u hauls number. And they wanted us to drop off the car dolly about 50 miles away from liberty Texas they finally call me and said that I could drop it off in liberty and just leave it at the yard with all the rest and to take picturesAlonso G.
No one employed there that's able to disconnect and accept trailer. Was sent to another location with zero follow up.JOHN S.
Le client n'a pas laissé de commentaire.ANDREA H.
I always use the app to check out/in my truck....always seem to be issues....always have to log in 2 times. Also I rent a minimum of 2 times per month.....you would think that my secondary # & person to verify, which is the same every time, would stand for every rental unless I change it.....not the case....sometime you call them & other times you do not....particularly annoying when it holds me up when renting a truck early mornings when most people are still sleeping.....also with smart phones these days an unknown number doesn't even register on most phones....a message was left for one of my references to call back & when she did as directed was left on hold for OVER 30 minutes until she proceeded to hang up. Can't you come up with a system for frequent renters & have their contacts on file & verified.....this would be a huge hep!!Christine S.
Had to call uhaul for help getting into the vehicle supposed to be an easy no contact pickupKAREN G.
Le client n'a pas laissé de commentaire.Billy I.
Le client n'a pas laissé de commentaire.Phillip S.
Le client n'a pas laissé de commentaire.lisa M.
I loved moving with UhaulTerri D.
Le client n'a pas laissé de commentaire.DAVID F.
Fire the woman that works there. She's obviously prejudice and very rude!!Anthony A.
Le client n'a pas laissé de commentaire.Valarie P.
Le client n'a pas laissé de commentaire.Ryan H.
Dropped of before opening. Receipt was emailed in good time.James M.
Le client n'a pas laissé de commentaire.Michael O.
Le client n'a pas laissé de commentaire.Perry M.
The storage area is under trees that drop sap and pecans on the trailer, the vehicle i transported required sap removal after transport.Aaron P.
air conditioner needs to be fixedWilliam M.
Le client n'a pas laissé de commentaire.Paula H.
Well there is miscommunication. Gave a deposit where I rented and was told I would get deposit at drop off. But I wasn't giving my deposit. Lady there told me she didn't have my money. Uhaul would have to mail me a check. So now let's see if I get it.Elvira A.
Le client n'a pas laissé de commentaire.Marco C.
It was so easyDixie M.
Le client n'a pas laissé de commentaire.PHILIP S.
Le client n'a pas laissé de commentaire.Dennis D.
Le client n'a pas laissé de commentaire.koen S.
Le client n'a pas laissé de commentaire.Robert R.
She was so sweet when we picked it up even though it was so earlyBrett M.
Le client n'a pas laissé de commentaire.David H.
Le client n'a pas laissé de commentaire.Paul L.
Le client n'a pas laissé de commentaire.ZEKIE S.
Le client n'a pas laissé de commentaire.Dennis M.
Le client n'a pas laissé de commentaire.Phillip C.
Le client n'a pas laissé de commentaire.james G.
Le client n'a pas laissé de commentaire.Barbara M.
Le client n'a pas laissé de commentaire.Cruz M.
Nothing that I can think ofJo G.
Le client n'a pas laissé de commentaire.Timmy S.
Le client n'a pas laissé de commentaire.Kamalpreet S.
Le client n'a pas laissé de commentaire.Tabitha B.
Le client n'a pas laissé de commentaire.Larry L.
Check engine light was on when I first started truck and never went off but I wasn't told to disregard so I monitored as best as I could while driving and never noticed anything out of the ordinary. Also, there was a leak above the shelf area in front and a stack of clothes got wet.Wesley H.
It was very heavy to lift. Being a lady it was impossible to budge. Any way to make it easier? Not everyone has a strong man to assist. I was fortunate my nephew was able to come help.Donna A.
Le client n'a pas laissé de commentaire.Jodey D.
Quick service, ready when arrived!Anthony W.
I see no way you can improve on this experience it was exceptionalMark C.
Le client n'a pas laissé de commentaire.Crystal S.
Location was great and easy to get to....Very helpfull with all the paperwork....Will go back when needed...Kathy P.
No improvementRobert A.
Le client n'a pas laissé de commentaire.Shirley S.
Le service a été excellent. This particular uhaul place could use more room in the area for customers.Nancy L.
Location was closed when we dropped off truck so unable to rate the location.darrell V.
Le client n'a pas laissé de commentaire.Elbert C.
I put more gas when I dropped it off when I picked up it was almost empty I Should've Horton a refund for the extra gas I put according to the price per gallon. Or a stor credit or something.Demargeo C.
EXCELLENT customer service.Julia H.
Le client n'a pas laissé de commentaire.Beverley R.
they did not walk the truck with me when i rented it,, so glad i bought the insurance,,, the back had to sweep it out first before i used it,,, the door on the drivers side does not close all the way,, road noise was deafening,,, the crack in the wind shield was right across the drivers line of sight,, had to either bend down, move to the left just see out the window,,Carolyn D.
Le client n'a pas laissé de commentaire.don M.
Le client n'a pas laissé de commentaire.Anthony D.
Le client n'a pas laissé de commentaire.Paul T.
Le client n'a pas laissé de commentaire.Steve G.
Nothing - it's always a please to rent from Milentz.MELVIN C.
Always nice .we will reckoned for future businessLaura S.
Le client n'a pas laissé de commentaire.Jimmy F.
Nothing Was perfectBuckley B.
Fast, friendly, and professional. Was in and out within minutes.Rogar R.
Incredible sweet lady who was kind and explained everything well.Christine D.
Le client n'a pas laissé de commentaire.Donna S.
Prices are so high. Next time I'll hire movers.Trixi C.
everything went very easy and smooth. thanksJohn C.
Nikki was wonderful at helping me rent a Uhaul. Will definitely recommend her to others and use again for future rentals.Amber J.
No discount given for putting in more gas than what i received it onchristine R.
Very friendly service. Always a great attitude. Equipment is always in top working order. As long as they offer rentals I will always rent from Milentz.Jeff M.
Le client n'a pas laissé de commentaire.Billy B.
Excellent customer service.Julia H.
Le client n'a pas laissé de commentaire.Roxie J.
The Liberty location did everything in a polite and professional mannerMitchell A.
Le client n'a pas laissé de commentaire.Billy M.
Le client n'a pas laissé de commentaire.Michael S.
UHaul service was provided quickly andefficiently with the utmost courtesy.Julia H.
Le client n'a pas laissé de commentaire.Ajay P.
Everything was satisfactory Thanks again for your serviceTheresa M.
Le client n'a pas laissé de commentaire.Michael S.
Tell them they can never go wrong with UHaul! Every experience has been pleasant and the prices are best! Thank you UHaul and all of your independent dealers!DONALD H.
Le client n'a pas laissé de commentaire.STEVEN H.
Le client n'a pas laissé de commentaire.Anthony N.
The service was fine. I have rented u-haul trailers before and I would like them to have a jack stand to allow for easier and safer hook up and disconnect.Thomas W.
Le client n'a pas laissé de commentaire.Martin S.
Excellent customer service. Very friendly even though they were busy. I was in and out very quickly. No improvement needed.Mark B.
Was charged an extra 20 $. we brought the truck back with the same amount of gas it had in it when we picked it up. Still waiting for a response as to why we were charged.Kenneth E.
I was supposed to leave the truck where I was moving to but they said I was supposed to take it back to where I got the truck. It cost me more money and I had to make another trip from my new city back to my old city just to drop the truck off or they were going to charge me double.. very expensive for a few hours..Zranda A.
Le client n'a pas laissé de commentaire.Donald D.
Manger was rude and would not help in any way told me to just call uhaul it was not her problem.Bruce S.
We made a reservation almost two weeks in advance for a particular location. I don't understand the purpose of making a reservation if you can't pick up where you make the reservation for.VINCENT P.
Nice people, excellent service.david M.