Le client n'a pas laissé de commentaire.
RITA MEEK
Customer Reviews for Milentz Storage Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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When asked if I was going to get any kind of refund for dropping it off at a different location or because of my tire trouble was told that I was probably going to get charged an extra day because I was late dropping it off horrible experience
Amy BrownDropped off after hours
Bryan BarefootAll good
James KochwelpSafety chain hooks not big enough ! Tie down strap needs replaced ! License plate not readable ! Muddy location
Tryson Brockeverything was great...
kathy parkerEasy and fast
Thomas PlattRude over the phone and lied about why they charged us extra
Cierra GarnseyBest uhaul rental in Liberty tx
John S BushExcellent customer service
Muhammad KashifI have rented here several times. Excellent customer service. Very easy site to pick up and drop off.
Mark BarberNot a thing. Great service!
Kay AdamsFriendly and helpful service.
Pat HobbsNice staff and clean equipment. Could use a bigger selection.
Steven NoblesMilentz was nothing but professional; my frustration was I reserved a truck in Dayton at 308 N Winfree for 9:00 am. On arrival, I was told that she could not find my reservation. The owner said He did see the reservation but the clerk said she could not rent the truck onsite. She gave me a number to call that found a smaller truck in Liberty at Milentz. (The smaller truck was a blessing in hindsight), My only comment is if we reserve at a location, We should be accommodated or credited for the mileage that is out of our way. Thank You for your time.
Cassandra GillThe young lady was nice and professional. The truck was in great shape. Really great experience all the way through.
ALLAN HERPINNot a thing! Staff was amazing. She took the time to explain things to me, answered all my questions and was very personable. I'd recommend this location anytime.
Donna RobinsonDo more frequent maintenance checks on the trucks. The truck that I rented was in bad shape. The truck had a bad vibration in the steering and I had to pull over several times due to the engine over heating. Very unsafe.
Carmen CarterRien
Stuart BowmanBetter access
Stuart BowmanEverything went perfect. Great customer service, and perfect equipment.
Brodrick LavieneNa
Robert CookAlways a satisfying experience with this dealer!
MELVIN CUMMINSpeople were excellent to deal with. Great rental experience. Merci.
HARDIN BAPTIST CHURCHI could not be happier with my rental experience. The equipment was great and this location is super friendly and helpful.
JOHN WILSONThe mobile pick up is very hard to navigate. I had to call customer service when picking up and dropping off because the app wouldn't let me check in or return through the app.
Leah LeeNo room for improvement, staff was very nice and trailer was easy to access. Thank you for great service. I would definitely recommend this location to a friend.
Steven noblesTold the lady only one way. I had to drop off 40 mins out of my way
Dustin WilliamsonMade me hook the trailer myself ..
nasim jabbarEmployees were not present during drop off but parking lot was clean and we'll kept.
ARTHUR BUCKNERWonderful doing business with
Sloane MillsSome GPS routing and location directions could be updated.
FREDERICK WULFFMaybe get a different attendant in Port Lavaca?
Leo AmayaThe uhaul leaked water inside the upper storage area and we had several boxes of my son’s stuff (books, art supplies, etc.) ruined.
Jessica HollawayHave someone to help pick up the tongue of the trailer. It is pretty heavy.
Jay HaleThe App needs to be updated to make things easier.
Keith JoinerRight turn signal/marker was out
Christopher KacyFabulous customer service - very friendly and professional staff !
pamala talbotJust keep doing the same things it was my first time and my experience was great!
monica JacksonAucun
robert whiteWe got to livery Texas at around 11:00 am called the drop off center and no one answered called u hauls number. And they wanted us to drop off the car dolly about 50 miles away from liberty Texas they finally call me and said that I could drop it off in liberty and just leave it at the yard with all the rest and to take pictures
Alonso GonzalezNo one employed there that's able to disconnect and accept trailer. Was sent to another location with zero follow up.
JOHN SLEDGEI always use the app to check out/in my truck....always seem to be issues....always have to log in 2 times. Also I rent a minimum of 2 times per month.....you would think that my secondary # & person to verify, which is the same every time, would stand for every rental unless I change it.....not the case....sometime you call them & other times you do not....particularly annoying when it holds me up when renting a truck early mornings when most people are still sleeping.....also with smart phones these days an unknown number doesn't even register on most phones....a message was left for one of my references to call back & when she did as directed was left on hold for OVER 30 minutes until she proceeded to hang up. Can't you come up with a system for frequent renters & have their contacts on file & verified.....this would be a huge hep!!
Christine SimmonsHad to call uhaul for help getting into the vehicle supposed to be an easy no contact pickup
KAREN GREEN