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I picked this location because it said they were open until 10PM. I got there at 8PP and they were closed. I tried calling the site and it went to voicemail. I left the trailer at the site and called the main uhaul number to ask what I should do.
Very satisfied
Great service from Mr. Ramsay!
The Owner was great to deal with. More Uhaul franchisees should be more like him.
The same give exultant service
Excellent service upon pick up and when I took the truck back there was excellent service as well. Vehicle was just what I needed and was clean and worked well . The pricing was economical as well.
Same as the pick up location in South Edmonton. Not a single complaint from me.
I am very glad that I found this location, as the owner serves your company excellent and was a pleasure to deal with. If I had not found this location, I would not be dealing with U-Haul anymore as the manager of your Capital Drive, Charlottetown, PEI location was impossible to deal with on two separate occasions. She could do with a lot of training from this individual as she is a very ignorant person to deal with and is very very poor at customer service. This is not just my experience, if you read some of the reviews from this location you will see that 75% or more have had the same experience with her as I have had. Please don't hesitate to contact me if you need any further info. Wayne DeCoste
The trailer handled very well. The attendant was very helpful and courteous, I would definitely rent from there again in the future.
Gordon Ramsay went above and beyond to make sure the trailer was ready, and attached properly. A friendly and excellent person to deal with. Appreciate the customer service.
It took about 20-25 minutes to get my drivers license into the system. The clerk had some difficulties getting a proper photo and had to retake a couple of times. The clerk was pleasant and professional and I felt bad for him over the trouble he was having
I booked a dolly over a month ago for my move, and when we picked up the truck it wasn't available. I think if I booked it a month in advance, one should've been brought for me. Disappointed on that, would've made my move a lot better
Gordon Ramsey has to be one of the nicest people I have ever met. I recommend anyone looking to rent a uhaul go threw him.
While trying to make a change in my contract , trying to get through on the phone was very frustrating . My internet had already been disconnected, so I had to use the phone and it was a good 20-25 min. Doing this and trying to load a truck .Other than that , Great,Many Thanks, Bob
Gordon provided excellent service and was very helpful.
Have the truck I booked at the location requested. To me that is what reservations are for.
fine service
Excellent service!
Good
Gordon was wonderful to deal with, he was very helpful, knowledgeable, and friendly. We had a great experience!
Location not real convenient for us. Don't bump customers and change trailer types and pick up places. Had to delay a move for a full day. Worst service I ever got! We had great service when we finally got a trailer a day late and after getting bumped to different pick up places and trailer types we couldn't even haul!!
Proprietor was excellent, realized missing eye glass carrier (figured slide under seat of truck). Uhaul rep checked for me and retrieved it setting it aside for me till next time I was in town.. Service above and beyond in my opinion and greatly appreciated...
Do more maintenance to vehicles and training of dealers
Best service at this location that I've ever received with U-Haul!
The gentleman ( Mr. Ramsay) was very professional and provided excellent service. I would gladly obtain his services again and recommend him to anyone requiring the services of U-haul in PEI.
