Évaluations des clients Mini Max Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Mini Max Storage

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Laura P. le

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The ramp got stuck while extended on the 20 foot truck and we had to get roadside repair.I hope this doesn't happen again to the next folks who rent this truck.

Jon H. le

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Have the tank full of gas

Rondal C. le

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I had no clue about the U-haul Truck Share 24/7!!!! Excellent program! The location was easy to find and the trucks were parked in a good open area, didn’t have to go on a hunt to find my assigned truck. Awesome experience, still in a bit shock of how seamless the process was!

Carl W. le

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It was an overall excellent experience

Caleb H. le

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Explained the issue with the contract changes and the blankets being lost during drop off and they stated it would be fine I was good there was no extra charges. Same location proceeded to try and back charge me days later. Called manager at drop off location and they stated they would resolve the issue contract was just incorrect due to changes. Received an email from Uhaul stating I owed this money. Called the provided number and provided information about the contract and changes. Was told that someone would reach out in 48 hours. No follow up assumed issue was resolved. Received letter from collection agency.

Tabitha G. le

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Please make sure the key is in the lock box. Dolores was awesome, though. She is very thorough and fast.

Alicia D. le

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Le client n'a pas laissé de commentaire.

Lester L. le

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Le client n'a pas laissé de commentaire.

Janet M. le

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Even though uhaul promised me I could pick up the truck at a location near me they changed to a distant location at the last minute. The gas tank was lower than listed on the contract.

Ronaldo W. le

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Le client n'a pas laissé de commentaire.

Adreyan R. le

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They changed me $18 after I had already put it back where it was at! I even have photos of before and after.

Tamasha C. le

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Really great and convenient experience. Customer service was absolutely FANTASTIC! Made my move super easy.

dennis J. le

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Yes I would

Sabrina C. le

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Loved that we could drop off the trailer when the location was closed using the tech drop off feature.

Brian C. le

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Le client n'a pas laissé de commentaire.

Richard B. le

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The ordering process was HORRIBLE!!! The website didn’t recognize my truck and said that the trailer couldn’t handle the vehicle I was towing even though it was WELL within the tolerances. Finally got that resolved with the order and then the problem reoccurred when it was time to get the paperwork filled out do I wasted MORE time as your representative struggled through the process. If I had an option I would have taken it. Will likely look elsewhere the next time I rent similar equipment

LYNN O. le

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Drop off and office were across the street from each other, which was a bit weird,

Toni C. le

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Le client n'a pas laissé de commentaire.

charles R. le

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Le client n'a pas laissé de commentaire.

Timothy S. le

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This was the best UHaul experience I’ve had. Will do business with them again. The lady at check in was also excellent.

Joseph T. le

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Le client n'a pas laissé de commentaire.

Carmen A. le

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I really enjoyed the representative at the location. She was so personable and humorous! She is effective and proficient! She doesn’t waste any time and still maintains good customer service. She is a great “Face” for the company.

Scott W. le

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Le client n'a pas laissé de commentaire.

Justin B. le

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Le client n'a pas laissé de commentaire.

Breanna H. le

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N/a

Gene Z. le

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Tires and shocks bad . Rough ride for 1200 plus miles Mini max was awesome maintenance was less desirable trk was clean. People very courteous. Tires were close to wear indicators

April M. le

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They could've cut it in half did get to use it at all...

Patrick K. le

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Le client n'a pas laissé de commentaire.

Alexandria W. le

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Very nice people! My first time renting a U-Haul and they made the process very easy for me!

Qiana B. le

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Angie is always so nice and pleasant. She is very efficient and courteous. No worries when it comes to service for the customers.

Marvin L. le

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When making a reservation. One should be able to look at the units at a particular location, and know that that location has that unit. To be told a location has a unit, make your reservation, on line, verify your reservation, on line, then when you get to the location only to find that they don't have a unit there that was verified online is very frustrating.

Constance E. le

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Le client n'a pas laissé de commentaire.