Évaluations des clients Mission Valley Moving Services

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Mission Valley Moving Services

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Rodrigo P. le

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Le client n'a pas laissé de commentaire.

Mark R. le

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I believe this location is supposed to be a twenty four hour drop location. No one was there for me to drop off the trailer and appliance dolly. I had to call U-haul and get checked out over the phone.

Luke z. le

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Worst service ever, I would close this location because Point Loma deserves better.

scott l. le

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Not a thing. Service has always been outstanding.

MaryElizabeth Y. le

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Le client n'a pas laissé de commentaire.

Arthur R. le

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Le client n'a pas laissé de commentaire.

JOHN B. le

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Le client n'a pas laissé de commentaire.

Enrique M. le

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Carlos, the manager is attentive, professional, reliable, and great to work with. I will continue to use your franchise and recommend it to friends. Thank you.

Drew M. le

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Le client n'a pas laissé de commentaire.

Chris F. le

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Le client n'a pas laissé de commentaire.

Lynne C. le

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Unclear that this location required only online returns and key drop. Inconvient process and phone personnel were not helpful navigating the app for returns. Not to mention, wifi was an issue in this location.

Mary E. le

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The guy distributing the trucks was extremely helpful & very friendly (:

Todd W. le

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Le client n'a pas laissé de commentaire.

ROBERT Y. le

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My new favorite Uhaul location in San Diego.! Staff was very helpful and courteous. Thanks for making it easy.

Calbert L. le

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Mr. Carlos exceeded my expectations tremendously! His expertise contributed to my swift departure and return of the rental slightly past closing and demonstrated most appreciated patience when I got hung up in traffic on the return. I just wish I could do more for him to show my gratitude other than just writing this feedback! Thanks again!!!

Juan Carlos G. le

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Le client n'a pas laissé de commentaire.

Miki I. le

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staff are nice and knowledgable. truck AC wasn't working

Christian C. le

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Le client n'a pas laissé de commentaire.

Jose P. le

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best service ever! contragullations to the owner, manager and local staff

John H. le

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We HELD our reservation, but the equipment was given to someone else. TERRIBLE customer service!

charles l. le

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Carlos was exceptional with his customer service both on pickup and return. He is truly exceptional

James L. le

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Le client n'a pas laissé de commentaire.

Ramez A. le

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Nice employees and good service.

Grace G. le

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Le client n'a pas laissé de commentaire.

John H. le

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Hang on to the guy you have working at this location. He's great with customers, explained everything I needed to know about my rental in clear detail and managed all this while dealing with questions from the other worker regarding a much more complicated customer than I.

David Y. le

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Carlos was a pleasure to do business with at the location at mission valley hotel circle. Thank you Carlos!

Robert l. le

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Le client n'a pas laissé de commentaire.

Enrique M. le

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Great customer service. The representative explained all the charges and conditions clearly and was attentive and courteous. Very professional and friendly. Also, spoke Spanish.

jorge f. le

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great service by Luis.

marina b. le

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My experience was great until I got my receipt and saw that an extra 5 miles had been added to my mileage. When I left the van after hours I was happy to see that I'd driven exactly 20 miles which was my estimate when I picked it up. So I noticed that the odometer number on my receipt was incorrect. When I called the Mission Valley folks about this issue, the person who answered said that she would transfer me to the department that handles it, and she transferred me to the national U-Haul phone system. I left a complaint and hopefully I'll get a refund.

Danielle K. le

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Carlos was wonderful!

Allen S. le

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The locations were fine. drop off was fine.

Christopher F. le

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Excellent customer service

Carly S. le

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This was a very smooth process overall. I wasn’t moving far at all but I requested a 10ft truck online the day before, followed the link in my email for an account and then picked it up at the time I set. Went inside to grab a few extra things and the keys and I was good to go! The team was super helpful and very pleasant to work with! I parked the U-Haul off outside and put the key in the drop box and off I went. Will definitely use this facility again!

Karen S. le

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Staff was nice and efficient. Truck was pretty dirty on the outside. Carlos was very welcoming.

SHERRY S. le

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Le client n'a pas laissé de commentaire.

Marc T. le

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Le client n'a pas laissé de commentaire.

David M. le

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Le client n'a pas laissé de commentaire.

Nicole C. le

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Le client n'a pas laissé de commentaire.

Joseph S. le

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My wife and I were helping to move my son after graduating from UCSD and we had excellent service from this UHaul business. They provide outstanding explanations and made sure we were happy and confident with our trailer. I highly recommend this business.

Kevin E. le

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Very friendly staff, prompt and quick service. Vehicle ready to go and all rented equipment in place as requested.

BRIAN J. le

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Le client n'a pas laissé de commentaire.

Charles W. le

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I would not change a thing. The staff were extremely helpful in answering my questions, the most important of which was, whether I had to stop at the CHP weigh stations along my route. I very much appreciate all their advice.

Rick V. le

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Le client n'a pas laissé de commentaire.

Christopher B. le

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Le client n'a pas laissé de commentaire.

William T. le

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Great, fast, efficient, well maintained.... Easy in and out. Also key drop box available if arrive when office is closed and worked without any issues. Highly recommend. I had lost my cell phone but they worked through it without any problems. Fast as friendly service! Thank you Sue!

Craig M. le

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Best U Haul experience at this location- So very friendly and helpful- Thank you and I will definitely rent here again because of the wonderful staff.

Benjamin P. le

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Carlos was fantastic, really appreciated his time

Dennis C. le

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Service was fine. But persons were too busy to give me a receipt upon return of the van.

Daniel M. le

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Most things went well but we were charged for using extra furniture pads than we were given.

Thomas B. le

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Le client n'a pas laissé de commentaire.

Mark B. le

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Nothing, service was outstanding.

Amanda R. le

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Le client n'a pas laissé de commentaire.

Casey K. le

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Always friendly, professional and efficient! A pleasure to do business with!

Kathleen K. le

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Carlos was very friendly and hard working. Went the extra mile to help out and definitely cares about his customers!

Tyler W. le

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Le client n'a pas laissé de commentaire.

Krystal B. le

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By far the best customer service I’ve had all year. Thank you, team!

Erika R. le

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The service associate Carlos was oustanding, corteous, knowledgable and efficient. I will return to this location for all my moving needs. Thank you.

Brittany N. le

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I specifically provided the zip code for the location we were moving to to make my reservation a one way trip. However, I was told at pick up that I had chosen local and not a one way trip. I don't know what happened with the website when I put in the second location's zip code but perhaps the website glitched and needs to be looked at to ensure what people are putting in is accurately reflected once the reservation is made.

Jennifer M. le

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Le client n'a pas laissé de commentaire.

BRIAN H. le

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Good service, clean new truck. I will be back.

Victoria K. le

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Le client n'a pas laissé de commentaire.

kelly m. le

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The staff were all extremely friendly, professionally and exceptional at their work. They made helpful suggestions and recommendations and were happy to accommodate our requests. They were even flexible when we needed to extend our rental an extra two days. They have officially earned our future San Diego truck rental business! We will be back again and again!

Daniel M. le

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Le client n'a pas laissé de commentaire.

Elmer R. le

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Carlos is always AMAZING going beyond expectations. If every Uhaul had a Carlos people would look forward to visiting Uhaul.

Velia Fernanda N. le

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It is kind of tricky to load the gas into the truck with the 1/4 mark.

Susan S. le

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Nothing really, all good.

Mike H. le

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The staff were SUPER helpful and very polite

Mark R. le

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Le client n'a pas laissé de commentaire.

Beth O. le

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Le client n'a pas laissé de commentaire.

Steven B. le

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I wouldn’t change a thing, Carlos is amazing again!! I rented earlier in the week and he took excellent care of me. This morning I showed up at 7:45 on a Sunday and my reservation had somehow gone to another location..no problem he fixed it and I was out in 10 minutes..whoever owns this location should double his salary today! The other uhauls I’ve been to remind me of The movie Deliverence, there is no comparison to this location! 6 stars

Deborah S. le

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Le client n'a pas laissé de commentaire.

Justin K. le

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CARLOS AT UHAUL HOTEL CIRCLE MADE MY EXPERIENCE GREAT! HE DID ABSOLUTELY EVERYTHING! THANKS CARLOS! JUSTIN KING

david l. le

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Le client n'a pas laissé de commentaire.

Lynn K. le

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Carlos is an amazing communicator; and he explains EVERY detail of the agreement, he warns you of how to handle unplanned situations; and he takes excellent care of his fleet. I STRONGLY recommend Carlos and his UHAUL location for San Diego!

Laura K. le

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Only complaint is that one rented moving blanket had thousands of spider eggs and spiders which go on a piece of furniture. Everything else went smoothly and employees were so kind and helpful!

Maria R. le

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N/A Location is quite Central and And and Carlos were very helpful. No hazzle returning the truck!!!

DANIEL S. le

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Le client n'a pas laissé de commentaire.

Richard C. le

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I don't remember the woman's name who checked us back in, but she was lovely. It was a very easy experience at a convenient location.

joni d. le

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Le client n'a pas laissé de commentaire.

Steven B. le

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Carlos was awesome!!

Pamela G. le

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Very nice very friendly and helpful.

Terry D. le

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Carlos in San Diego was wonderful, he did it all, did not have to lift a finger. He was very friendly and personable too.

lillian m. le

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Le client n'a pas laissé de commentaire.

Hernando M. le

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Great customer service interact and knowledge of personnel.

Evan M. le

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Shortly after leaving the truck at the drop-off location I received a charge of $20 for fuel. When I returned it I was sure to leave it with 1/2 of a tank as requested. I feel this is an unfair charge. This was not a pleasant experience and I will not be using U-Haul again.

Anthony C. le

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This was by far the best experience renting a U-Haul for my move! The customer service at Mission Valley Moving Serives was excellent! They walked me through the entire process and took care of everything. I highly recommend this location for any rental services!

Matthew L. le

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Le client n'a pas laissé de commentaire.

Susan C. le

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Le client n'a pas laissé de commentaire.

Fabio A. le

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If I could give more than 5 stars to this Uhaul location I would without even blinking. I am a repeat customer here because I know that when I enter the door I don’t need to worry about absolutely anything during my moving. Mr. Carlos, the gentleman who runs this business, knows one thing or two about how to make customers happy and satisfied,he takes care of every detail of the rental and he goes above and beyond to make absolutely certain that everything is as hassle-free as possible for the customer. Thank you very much Mr. Carlos for making another of my moving experiences a happy one!!

Fernando G. le

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I felt very comfortable with the entire procedure.

DORJEE S. le

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Le client n'a pas laissé de commentaire.

kristi M. le

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The staff was very friendly and made he experience great.

Pam N. le

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Convenient location, just off hwy 8. A very kind gentleman greeted us and drop off was easy with a receipt quickly provided to my email as promised.

Timothy K. le

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Le client n'a pas laissé de commentaire.

Jeffrey P. le

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Le client n'a pas laissé de commentaire.

Ramsey K. le

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I got a call to drop the truck off elsewhere, but then i called and they said they had room so i was very confused what to do. I ended up being able to take the truck to the scheduled drop off location, but why did they call me saying I couldn't?

Jesus R. le

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Nothing you guys are amazing

jaime s. le

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Le client n'a pas laissé de commentaire.

STEPHEN C. le

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Le client n'a pas laissé de commentaire.