Customer Reviews for Mission Valley Moving Services
(Concessionnaire U-Haul dans le voisinage)

4093 évaluations

2495 Hotel Circle Pl   San Diego, CA 92108
(@ I-8 & Taylor)

(619) 296-4542

Heures

  • Lun - jeu : 8h am à 5h15 pm
  • Ven : 8h am à 5h30 pm
  • Sam : 8h am à 5h pm
  • Dim : 8h am à 1h pm

Services dans cet établissement :

Pour nous contacter

(619) 296-4542

2495 Hotel Circle Pl
San Diego, CA 92108
(@ I-8 & Taylor)

Services dans cet établissement :

Heures

  • Lun - jeu : 8h am à 5h15 pm
  • Ven : 8h am à 5h30 pm
  • Sam : 8h am à 5h pm
  • Dim : 8h am à 1h pm
  • Inspection gratuite du remorquage
  • Retour client 24 heures
  • habla español

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
4

Le client n'a pas laissé de commentaire.

RUDY B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Kasi S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

NICHOLAS N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KATHLEEN P. 
Évaluation :
5

Very friendly and knowledgeable staff

Alisa N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cameron J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VIVIANMARIA F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CHRISTOPHER A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Joseph R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GEORGE Christoph O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tanae F. 
Évaluation :
5

Great service!

John W. 
Évaluation :
5

The van drives beautifully.

SAMANTHA S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRANDI H. 
Évaluation :
5

I had a wonderful experience

MARIO L. 
Évaluation :
5

Best in San Diego!!

MOUMEN N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LAUREN O. 
Évaluation :
5

This location is easy on and off from the 5 and the 8 freeways. The staff are always courteous and very pleasant.

CAROL E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tonia R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANDRE W. 
Évaluation :
5

Excellent staff, would come back 10/10

TIMOTHY D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ashton R. 
Évaluation :
5

Very professional.

Loren W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEFFREY G. 
Évaluation :
5

The off hours drop off is sketchy.

Fred W. 
Évaluation :
5

Our service rep was amazing. Great at explaining everything, very friendly and professional, and a pleasure to work with.

Cristin S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kelly P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALEXANDRA E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NICHOLAS H. 
Évaluation :
2

There was a huge mix up with the gas. Ended up fill the tank with 76 $worth of gas it didn't need. No resolution 9r refund was offered. Overpaid for not much

CRYSTAL M. 
Évaluation :
5

Excellent people friendly and professional. Will use again

JESUS C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

SAMSON G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LAURA G. 
Évaluation :
3

The truck I rented had a lot of problems. The check engine light came on and I had to go back and get help. The transmission clunked very loudly and seemed to have a problem. The key didn't come out of the steering column very easily. Had to play around with it for a while to get it to come out. The truck was very tired.

William N. 
Évaluation :
5

I have moved all over California and used Uhaul for many years for both personal relocating and even work related hauls. Of all the times I have utilized Uhaul for their services, this location and their staff are the top tier. Their customer service is phenomenal and they are pleasant to interact with. Their covid precautions are splendid to encounter (I was asked to use hand sanitzer after I walked into the office, a first for much of San Diego). I apologize to the employee that helped me at the counter, for I did not catch her name but she is always quick and pleasant. After installing the trailer, Carlos was unsatisfied with a turn signal light on the trailer not working and insisted on hooking up a second trailer. "I wouldn't want you to get a ticket" felt more like communication from a friend rather than someone simply doing their job. The second trailer had no issues and I was on my way to do my errands. This isn't the closest Uhaul to my house. But it is the one I will come back to and the customer service is the reason.

CHRISTOPHER M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Denise F. 
Évaluation :
5

This is the best, friendliest, well organized U-haul franchise I've ever encountered.

Michael L. 
Évaluation :
5

Service at check in was very fast and desk manager was extremely friendly. Truck return was fast and easy. This location is much smaller than the others but of all the locations I've rented from, this one by far is my favorite.

Teresa R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NOEMI A. 
Évaluation :
5

There is no need to improve anything everything was really great and the man who helped me was really really helpful I will continue to use this location of U-Haul in the future and recommend it to my friends

Carolyn V. 
Évaluation :
5

Nothing. Carlos is excellent!

SUSAN B. 
Évaluation :
5

This is a very efficient operation. They really know what they are doing.

RICHARD T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HANIN A. 
Évaluation :
5

Perfect text book customer service

MICHAEL S. 
Évaluation :
5

Excellent customer service at this location. Friendly and professional every time.

EMILYFAITH W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Monty A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melinda S. 
Évaluation :
5

free beer and cheerleaders

RAYMOND C. 
Évaluation :
1

Sales person at counter tried to charge us for the ball which is included equipment when renting truck and trailer. When I pointed this out she got rude. Horrible customer service

William W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Christina D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Malain M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Allysen J. 
Évaluation :
5

Very friendly and helpfuk

Paul S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jo Ann C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Antonio J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Thomas S. 
Évaluation :
5

Carlos is amazing! I've been to this location 3 times over the past two years and he has ALWAYS delivered extremely professional and exceptional customer service! He's the real deal in terms of running a top notch business. Dr Steven Bennett

STEVEN B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Aileen W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ricardo V. 
Évaluation :
5

Great people here. Excellent service. If you are renting equipment in the San Diego area, this is the place to go.

Roger B. 
Évaluation :
5

Send new employees to this location to learn how customer service is supposed to be!

Mr E. 
Évaluation :
5

free pizza & beer

raymond C. 
Évaluation :
5

My reservation was mysteriously cancelled and I was not advised of this until I arrived. The very nice woman at the counter made a phone call in an effort to help me. She ended up signing me up as a walk in. She was so gracious throughout the whole transaction. I even asked if I could extend my reservation a couple of hours and she was very accommodating and walked me through the whole process. Carlos, the man who pulled up the van, was so friendly. He even walked me to the key drop box and explained what I needed to do after hours in great detail. Moving is already extremely difficult and stressful and these two people really made it bearable. Thank you to the staff for your compassion.

ADRIENNE W. 
Évaluation :
5

They were very friendly and efficient. I would rent with them again. Very simple process.

Kimberly A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael D. 
Évaluation :
5

Very helpful and friendly staff. Woman that checked me in was efficient and helped me choose a lock. The man running the outside lot was thorough and attentive. Both were wearing masks and seemed to genuinely care about their job.

CHRISTINA G. 
Évaluation :
5

Carlos always goes above and beyond. They were actually closing when I got there (I was late) and they still hooked me up with the trailer. They are my go to every time I need a rental trailer.

Christina H. 
Évaluation :
3

20 dollars is false advertisement!!!!!! Should have just rented a pick up truck and that's exactly what I'll do next time! 75 dollars once it was all said and done .... 25 dollars for cleaning???? Yea right!!!!

melinda S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Travis C. 
Évaluation :
4

Carlos was an incredibly friendly and helpful customer service representative. He literally ran to our truck to get it ready for us as soon as we arrived and remembered us and all of our details when we returned that evening, making check out easy and enjoyable.

William B. 
Évaluation :
5

Efficient rental - swap to a large truck available and handled quickly. Friendly personnel and quality moving vehicle. Thanks

Susan S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Salvador S. 
Évaluation :
5

Friendly and helpful , picked up and dropped off easily with no issues , I'd definitely rent here again

DONALD W. 
Évaluation :
2

It was difficult to find the U-Haul location -- it is in a "hidden spot". Also, the guy that works there made me pay him 25 $cash to put my car on the Auto transport but I thought that was supposed to be a free fee done by U-Haul.

LATTASHA S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ali S. 
Évaluation :
5

Mission Valley Staff is Great

THOMAS G. 
Évaluation :
5

It was my second time renting here. I came back because the first experience was so good and I'll be recommending you. Awesome experience. Thank you!

TYLER S. 
Évaluation :
5

Carlos and his team are very professional, accommodating and go the extra mile with their customer service. The best Uhaul office I have ever worked with. A+ Service!

KELLY M. 
Évaluation :
5

The employees were so kind and helpful.

SARAH L. 
Évaluation :
5

Awesome staff. Helped me on every step of the process.

Keon B. 
Évaluation :
5

The 6'x12' trailer trailer brakes were inoperative. The fluid level was correct, but the brake pads were non-existent. As a well experienced user of multiple travel trailers I was surprised that there were no brakes. The brake pads were completely gone. This could have been dangerous if the trailer was loaded even to half its GVW.

Vincent B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marcelo E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hannah H. 
Évaluation :
5

Very nice people and just wonderful to talk to the Employees

john F. 
Évaluation :
4

Very polite and friendly personnel.

JOSE G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MONIQUE G. 
Évaluation :
1

Respect people's reservations !!!

RICARDO L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Harrold R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MSC G. 
Évaluation :
5

Not sure how it could have been a smoother, more effective and satisfying experience. Carlos was absolutely customer focused and knew his craft. If ever I need a trailer again, or any UHaul service, I know where I'm going. Well done!

CHRISTIAND B. 
Évaluation :
5

Very professional and efficient! I'd recommend them over other locations!

STUART M. 
Évaluation :
2

Tried to talk to someone about a charge on the bill and she wouldn't listen or couldn't understand what I was trying to explain. From start to finish from LA to San Diego this was a miserable experience with Uhaul

Dana R. 
Évaluation :
5

Carlos and team were very kind and helpful. It was quick, easy, and straightforward. I will come back here for all my Uhaul needs!

Monserrat L. 
Évaluation :
5

Can't say enough positive things about Carlos. He helped us out of a true bind after his shop had closed. He was super friendly, helpful and went above and beyond and so many ways

kimberly F. 
Évaluation :
2

Was told I could drop off the uhaul and the keys in a Dropbox, but when I did they charged me an extra day and said I turned the Uhaul a day late which is false. Still have not received a refund or explanation after contacting them.

Jarid R. 
Évaluation :
5

Carlos was amazing! He was so helpful and so kind, running around helping everyone so quickly and being so polite and helpful. I would only go here to rent a u-haul vehicle! He was efficient, knowledgeable, honest, kind and cheerful!

Louise G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERTO P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shannon O. 
Évaluation :
5

Night and Day between the two locations. The man who checked me in was pleasant and courteous. I didn't catch his name, but he should train the other woman about what customer service means.

Lisa L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John M. 
Non reviews have been submitted for this location.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
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    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

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    Accessoires de déménagement

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