Évaluations des clients Mitchell Carquest Auto Parts

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Mitchell Carquest Auto Parts

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james C.
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Lower the price

Cynthia H.
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Le client n'a pas laissé de commentaire.

lee C.
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Le client n'a pas laissé de commentaire.

Guy L.
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Location was easy to drop off at. Was done after hours so did not deal with anyone but the guys are Mitchell's are always helpful.

Matthew F.
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Trailer was a bit rusty and looked dated also it looked like an insurance charge of some type was attached automatically, I would not have purchased it normally, bo issues hauling so all good

Jason H.
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Le client n'a pas laissé de commentaire.

belle C.
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Don't be a f****** d*******.

Guy L.
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Trailer was returned after-hours but when I've dealt with the personnel at Mitchell's in the past, they've always been helpful.

ROBERT L.
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Dropped equipment off after hours on the Sunday of a holiday weekend and received confirmation it was received first thing Monday morning ( Labor Day) Nice layout and easy to put car hauler out of the way Excellent service.

Richard C.
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Le client n'a pas laissé de commentaire.

Aaron C.
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Le client n'a pas laissé de commentaire.

john A.
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Le client n'a pas laissé de commentaire.

bill L.
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Le client n'a pas laissé de commentaire.

John M.
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Dealer was great, U-Hail is a nightmare to deal with. I told the young guy that I talked to I didn't know how he could stand it. you advertise working at u-haul, I told him I'd rather hang myself than work for a company as dysfunctional as u-haul. Over an hour of wait and 3 people to check out.

William M.
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This has no bearing on the Mansfield location! The gentleman that helped us was quick and accommodating! I will say that this was my first AND last experience with U-Haul. I had a reservation made in advance with a $50 guaranteed pick up. I was called the day before my reservation and told I needed to postpone or cancel all together because there were no more trailers available in my area. This was not an option, as we HAD TO MOVE the next day. The woman I spoke to on the phone was very inconsiderate and not accommodating at all. The customer should not have to offer solutions - this should come from the company doing me a huge disservice. I explained that neither postponing nor cancelling was an option, and asked where the closest trailer location was. I had to drive 2 HOURS one way to pick up a 5x8 moving trailer. Very disappointed. Did not receive the $50 guarantee, and was not offered any discount or compensation for this issue. I suppose poor customer service is fine when the company has a monopoly on the market when it comes to tow-able trailers.

Jean Philippe M.
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I moved my son to Mansfield university and this location was my drop off point for my trailer rental. The staff he is very friendly professional and courteous. My trailer was disconnected and inspected within 5 minutes of my arrival. I would highly recommended this location.

Clinton S.
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I don't understand how a trailer can cost 1200$ to go from Pennsylvania to Florida and 267$ from Florida to Pennsylvania. The dealer told me there was a shortage of trailers in the north. That doesn't really make sense. Price gouge your customers because your company's infrastructure is weak? I will not be renting from u haul again. It is a Shane that such a good business model is being used to extort people without the means to purchase equipment that is needed to move from one home to the next especially in the midst of such an economic travesty

Michael G.
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Top notch customer service. There were several gentleman in the store and each one had a part in helping me get back on the road. Great Service.

Samie W.
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Le client n'a pas laissé de commentaire.

Andrew K.
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Box roof leaked because the repair was so poor. The pick up and drop off places were ok so this survey really doesn't pertain to them. The biggest problem is with the on line reservation system . I went from picking up the vehicle 20 minutes away to over an hour away that is wrong. Also the the 24/7 mobile phone pick up was never explained and I didn't know my phone needed to be at the pick up point to be able to pick up vehicle. During the dozen or more phone calls we made the day before pickup no one could give a definite answer regarding is our truck there. A/C in truck didn't work all the time, worked intermittenly.

Carol B.
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I was overcharged and there was no expectation given prior to that could have prevented this.

Gary B.
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The app was terrible. It took 20 minutes to get an approval, then the app wouldnt bring up the camera when it needed pictures to proceed. And the rental ended up being about $50 more than i expected. Next time, ill borrow a friends truck.

Curt M.
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Le client n'a pas laissé de commentaire.

Darren O.
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Le client n'a pas laissé de commentaire.

Billy F.
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Le client n'a pas laissé de commentaire.

Elizabeth B.
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My experience at Mitchell's was positive for the most part, they came and removed the tow dolly so that we could unload. They were able to provide someone to help unload which was very appreciated.

Anthony P.
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Le client n'a pas laissé de commentaire.

william V.
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Le client n'a pas laissé de commentaire.

Susan S.
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Le client n'a pas laissé de commentaire.

sean S.
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Le client n'a pas laissé de commentaire.

Ralph F.
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Le client n'a pas laissé de commentaire.

Brendan H.
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Le client n'a pas laissé de commentaire.

Charles J.
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Le client n'a pas laissé de commentaire.

leo T.
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Steering was very loose on the truck used.

Marcus T.
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Le client n'a pas laissé de commentaire.

Sean K.
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Le client n'a pas laissé de commentaire.

Joseph F.
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Le client n'a pas laissé de commentaire.

Lisa S.
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Le client n'a pas laissé de commentaire.

Daniel J.
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Le client n'a pas laissé de commentaire.

Jonathan R.
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Billing was an issue. Also the truck only had a quarter tank of fuel when it was picked up.

Leslie B.
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No problems with my drop-off. The people are very professional, polite and attentive.

Christopher B.
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Le client n'a pas laissé de commentaire.

anita H.
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Nothing, this location is very caring about there customers.

anita H.
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He is always so nice to me. These two locations are out of this world for customer service. I would give this location a 10 out of 5.

Joan S.
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UHaul is too expensive and can lower the milage costs. It is a great service and convenient.

Alexander T.
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Le client n'a pas laissé de commentaire.

Barbara C.
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Le client n'a pas laissé de commentaire.

James P.
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Le client n'a pas laissé de commentaire.

derrick F.
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Le client n'a pas laissé de commentaire.

PETER L.
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Thanks U-HAUL. Always there when I need ya.

denise A.
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miss doug !

ANTHONY S.
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Employees were very helpful in explaining what was needed for my move and assisting me in loading it.

Laura M.
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I was charged $14 for insurance I declined online. Also, there was a spot in the truck that if you stepped on it started to open. Everyone unloading the truck stepped on this spot (basically right in the middle of the floor) at least once. Not ideal when your hands are full. The guy that helped us with our rental was great. Very nice and customer oriented.

Betsi S.
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Great service very helpful on phone and upon pick up. Will recommend this location.

anita H.
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No one was more helpful than both the pickup and dropoff places for us to experience.

abe G.
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It would be nice to have a cruise control on trucks. It would be very tiring without it.

dale P.
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Le client n'a pas laissé de commentaire.

ron K.
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Le client n'a pas laissé de commentaire.

jill C.
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Needed new tires

james G.
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Nothing

Alisha H.
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Great overall experience. Truck was clean and well maintained. No problems!

Kandice S.
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We actually rented the truck from wellsboro office. Mansfield took it and then made us pay the gas mileage. We rented in wellsboro because we were just moving from one wellsboro house to another wellsboro home. Technically we only moved about a block. I truly feel I should not be charged for the mileage.

Julie W.
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THE CUSTOMER SERVICE WAS APPALLING!!

Wilson Z.
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The representative hooked up the trailer , took pictures but didn't screw down the trailer to the ball. I did check it down the road before something happened. He put my family and other people on the road at risk. As a note he was pushing me to get insurance which I declined . Everything went good but i would not go back there.

RAMIRO J A.
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Everything was great=Super great personality from the entire staff. The owner Ken should be teaching other U-Haul Dealers the way it should be done.

Mary H.
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Le client n'a pas laissé de commentaire.

Matt N.
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This facility closes at 2pm on Saturday and is closed on Sunday. I returned the truck earlier than expected at about 4 pm Saturday and there was no one there to receive my truck! Luckily I was using Truck share and just returned the truck through the app.

Tony S.
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Le client n'a pas laissé de commentaire.

Clayton B.
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Le client n'a pas laissé de commentaire.

Reid H.
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Le client n'a pas laissé de commentaire.

Amanda H.
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This location was amazing even called them the day before because the first location we picked up from didnt have this as a drop off location owner was so great gave us his location and was great at drop off!! Will definitely do business with him again!

Kjell F.
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Le client n'a pas laissé de commentaire.

andrew W.
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Just prior to me leaving, we discovered my wiring was bad on one side. They actually took the time out to help me fix the issue and ensure I got off safely. Super place- its why I love living in a small community.

Joseph W.
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Le client n'a pas laissé de commentaire.

deborah B.
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Can't think of anything I'd change! :)

William G.
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He was the most efficient and well informed UHaul representative we dealt with!

Richard H.
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Le client n'a pas laissé de commentaire.

Matthew F.
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I did not realize but they automatically added insurance to the bill and it cost me 13% extra

Charles R.
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Le client n'a pas laissé de commentaire.

david H.
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Cigarette stub left in ashtray in what was supposed to be a clean, non-smoking vehicle. Definitely not a sales oriented owner. He barely said 2 words, to me, never looked up and couldn't care less we were there, although he gave us an extra 100 miles free which I appreciated. Needs a personality!

larry C.
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Le client n'a pas laissé de commentaire.

david B.
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Everything was explained clearly,and all my questions were answered..truck was clean and ran well...I would absolutely rent from them again.

Joseph T.
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Le client n'a pas laissé de commentaire.

sandra D.
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Le client n'a pas laissé de commentaire.

James K.
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Le client n'a pas laissé de commentaire.

Gabraell S.
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The location was easy to find, though there's a bit of a walk between the key boxes and the trucks themselves if you're renting a bigger truck. Not of the location itself, but the mobile check in process is abysmal and needs to be fixed. It took over an hour to get "approved" to get the truck.

joane S.
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Have known the personnel here for years. They are the best. The location is perfect for my move.

Steven P.
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Le client n'a pas laissé de commentaire.

DONALD G.
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Le client n'a pas laissé de commentaire.

Ronald N.
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Had excellent experience can't wait till next time

Carl B.
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Le client n'a pas laissé de commentaire.

Jaclyn F.
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Worst Customer Service from U-Haul not location phone service

Jaclyn F.
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I will never use U-Haul again

carl L.
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Le client n'a pas laissé de commentaire.

Jeff C.
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Le client n'a pas laissé de commentaire.

Joe T.
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Le client n'a pas laissé de commentaire.

Charles R.
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Le client n'a pas laissé de commentaire.

Charles W.
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I originally reserved a trailer at Woody's Self Storage in Gillette, PA, while I was at there country store. When I went to get it I was told the girl never put my info in the system and now someone else booked the only one they had. I ended up sitting in there parking lot for 20 minutes locating another within 50 miles and ended up driving to Mansfield to pick one up. A phone call from Woody's would have been appreciated! Mitchell's was great to deal with!

Charles R.
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Le client n'a pas laissé de commentaire.

Billy F.
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Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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