Always the best @ Moores!
Gary W.
Customer Reviews for Moore Rental Service Inc
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Great experience!
John M.It's always easy, quick, and hassle free renting from Moore's!
Gary W.Mr. Moore was a pleasure doing business with has great knowledge of the u-haul business a very good person to know.
LAWRENCE K.Todo me pareció en lo correcto gracias
CONCEPCION E.Great retailer. I highly recommend them.
Robert W.I think, you can introduce the operating system little bit for the first time U haul driving people like me
Md Mintu M.Customer Service has ALWAYS been great at this location!!!
DANIEL RAY F.Overall nice good people in Arlington location love it here
ANGELA T.I am a customer of this location for 7 years. I was always happy with them. They are very friendly and they recommend the best option to you if you need consultation.
BAHRAM A.Nothing you guys are awesome!
SANDY V.The guy had a attitude and chip on the shoulder he got mad that I was worried to be back in time. However we were. The location was just bleh. I wouldn't return tbh
ALYSSA A.I had a 100 $uhaul certificate, and they kept telling it was no good and not in the system and wasted an hour standing there before they finally figured out how to confirm its validity and enter it in their system. whatever matters worse, they gave me a truck that was barely above empty, and I couldn't get to my destination without filling up the tank. terrible
David T.Great service!
ROBERT W.Excellent service. Only critique is cigarette smoke smell inside store and cat allowed to roam around inside store.
Ferrell R.Could not pick up my rental because Uhaul website was down. Had to hold on the phone with customer service for 30 minutes. Was still charged for full 4 hours even though it was almost 1hour before the website was working again.
Joe M.Improve pickup experience. I reserved, checked in, and paid online so as I could walk in and get trailer in a timely fashion. I was in store over an hour bc staff couldn't figure out website. Waste of time and preparation. Website training needed for staff when new user interfaces are updated.
Brion O.These guys know how to get you going and make you safe!
ALLAN T.Moore Rental is the BEST!
Gary W.Very friendly and customer service oriented. Would use this location again.
WILLIAM D.The owner tried to say I stole a dolly when in actuality I selected to have a dolly and for some reason or another it didn't get placed on my contract. I did not find out until trying to drop off the equipment. I would never steal and never have so I was heavily offended. Thankfully a very sweet lady at the drop off location got it taken care of and was able to rectify the issue.
SIMONE W.Nothing! It was exactly as it is supposed to be . Easy, informative and fast.
Jason K.Truck was extremely dirty and truck was not in good condition at all. Also the U-Haul rental shop smells like cigarettes inside.
Andy L.Truck had starting issues initially when we picked up but it resolved as we began driving. Steering was tight, although there was power.
BONIFACE T.Friendly and professional!
JAMES C.Excellent service à la clientèle
Kevin R.Great service, I would use them again.
Scott D.Everything went great!
JON D.Continue what you are doing. Excellent service à la clientèle.
LARRY B.The staff was great!
Randy R.Nothing, everything was good
Rickey B.The people there are always friendly and easy to deal with.
GINGER S.Oldest family-owned rental store in Texas. 1959
WILLIAM C.Very helpful employees!
Randy R.Very helpful staff, good place to rent equipment!
Randy R.nothing...I have never had any problems or issues at this location...only helpful, courteous service by the employees.
JEREL S.The air condition was not working.
TUNG N.When we tried checking out with the van we could not do it through the phone online, I had to contact support to leave the van.
BRYANNA S.Rien
LESLIE Y.There were some empty boxes and other trash in the trailer when we opened it up after pick-up. It wasn't terrible, but it was a needless bother for us nonetheless.
MICHAEL C.Very smooth process.
James M.The persons in the front desk MUST wear mask at all times. One of them was coughing. This is unacceptable during these unprecedent times.
Jorge L.Moore Rental Service was friendly and professional. They did a great job helping us figure out details of our rental. They went above and beyond to get our truck and tow dolly ready for us even though we had last minute changes. They made moving as seamless as possible. Thank you for serving us well!
DENNIS Z.Steve was super helpful and knowledgeable
Neven K.Gas mileage on web site stated 10 mpg estimate, Mine was getting 7,1 empty and 7,2 loaded with using the towing mode... big difference then 10. I was using the 26 ‘ box truck...
Steve B.