Derek B.
Le client n'a pas laissé de commentaire.
Évaluations des clients Mount Pocono Self Storage
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Mount Pocono Self Storage
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Isaac A.
So far so gtood
DAN P.
EVERYTHING WAS SUPER EASY AND FAST
Cara B.
In and out in less than 10 minutes... The lady that assisted me was very professional.
Anthony S.
10/10 friendly and quick, definitely will be using this location again. Thank you
Christopher S.
THE BEST UHAUL SERVICE i HAVE EVER RECEIVED, And I own a buisiness that requires the use of a Uhaul or Other companies Rental truck at least 15 times a year. These guys at this loaction are by far the most professional and courteous and they do what they promise.The owner, I think his name is Rob, and the girl inside always seem to be there when I need them.
George S.
Just keep everything the way it is. No changing needed. The person I talk to renting the u-haul. Give me all the right imformation that I needed. Prefect!!!
SHARON H.
Up grade your computer system
Perry F.
the van was easy to drive and very comfy
Shawn R.
Excellent service
Philip D.
Everyone is friendly, helpful and professional. Great experience!
George S.
Just keep everything the it is. U have very good service.
Mitchell S.
The young lady was very helpful very sincere very nice personalit .
ROBERT C.
did not even come out just told us to drop the keys in the box
Ruth W.
Very good customer service
joseph K.
More knowledge of the vehicles. I was told a van could do the job I needed to move a few large items and my queen size bed. But the van could not hold my bed standing therefore I needed to make 2 trips to be able to move out.
Timothy D.
The Truck was not immediately available at my specific 9am time slot. It was nearly 9:30 by the time I was able to get it. In addition it was left with almost no gas. I ended up filling it up with almost $80 and I only used it for less than 40 miles. I feel as though I should be reimbursed for the expense I used for gas
Paul N.
The team really helped me get the equipment on short notice. Thank you! Although the truck had cosmetic issues, it drove well and served the purpose. The team was very helpful and very pleasant to deal with.
Scott S.
Very well managed site. Truck was clean and ready to go!!!
Esrher R.
It was Good
Paul N.
Nothing. Keep up the good work. Team was fast and friendly.
Kerry B.
I made a reservation for a 26 ft truck 3 weeks in advance and the day before I got a call to tell me that they only had a 20 ft truck and I now had to drive 25 miles to pick up the truck. This is due to U-Haul not fullfilling the original request. Caused me to have to make more than one trip.
Robert W.
They very nice the service was perfect
Orien H.
Location is spacious, contact minimum. Personnel helpful, polite, informative.
REGINA B.
Wonderful knowledgeable staff, very pleasant and helpful.
Nathaniel H.
While my truck was not on site at the proper time, due to another customer returning late, the staff was very helpful and communicated well with me. They made every effort to locate another truck that would meet my needs, and while they were unable to, I appreciated and commend them for their service!
devin W.
Wish you opened sooner than 10am for pickup...especially when I ordered the U-Haul at a different location a month prior and had to drive 45 minutes out of my way to a another location because they didn't have a 20-foot truck at the original place and only 24 hour notice when you are paying people to help you move
Lee D.
Nothing I can think of. Staff was completely courteous, friendly & very helpful. My wife & I had an amazing experience!
Tyrone S.
Great knowledge and help from service person!
Jorge G.
Well,everything is perfect .
Marino T.
Hola nada el servicio es excelente
Meylin S.
Rose is always welcoming and this my to go Uhaul location.
John C.
Very Friendly and diligent staff. Van was ready for me as soon as I arrived, was on the road in 10 minutes. Would definetly and probably will use this location again.
Gerald K.
Rented online from a location near to home, was told the next day I would have to travel over 20 miles to another location to pick up the truck and motorcycle trailer. Sadly, the truck I reserved didn't have a hitch even though I reserved it as a package, truck and trailer. The 'motorcycle' trailer does not come with ratchet straps nor is it mentioned anywhere on the website. A motorcycle trailer without straps is less than useless for transporting a bike. So, the way I see it the website is nothing but a scam to pad the bill by making you drive farther when every mile logged on the vehicle is charged at $0.89 a mile. I had to buy ratchet straps, another $30 out of pocket. Easily the worst rental experience I've ever had.
Eli M.
The truck was old and dirty!! Was in horrible condition! When I returned it they added on a lot of extra fees for no good reason.
Stephen C.
Mount Pocono Self Storage 1010 Tiffany Crt Tobyhanna, PA 18466... ...Is the best. I use them regularly, always friendly. See you soon!
Lance W.
It was fine.....did not like not being able to come into the office.
PHILIP D.
Rose did a great job. She is very knowledgeable, personable and professional.
DOMINGO C.
Was disappointed that we reserved the rental to be picked up at the steels in Tannersville on the same day we were renting scaffeling. Our original reservation said pick up at Steele's but than changed Tobyhanna a few days before pickup. This was an inconvenience since Tobyhanna was further and now we had to run to both Tobyhanna and Tannersville to return equipment. Steele's had a truck that could have been used for us that day as well. We reserved early to make sure our pick up would be in the same location. What's the point in reserving a date in advance if there's a chance of no availability.
Lance W.
Because of the Covid-19 Virus, there should be plexi glass in the office to shield the customers. Not to make people stand outside for the transaction. If it-s raining or snowing that could be a problem.
Lorna M.
MS. Rose is an excellent worker. She's very helpful and polite.
John K.
No complaints here
Yvette R.
I had no problem so I can't suggest anything better.
Jeff G.
I've used this location twice now, and they have been extremely helpful. I would definitely use them again
Michael R.
Service was excellent
Victor O.
Love the service and the care of the uhaul stafo
Christina V.
Rose is the best !
Oscar E.
Nothing
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