Évaluations des clients Mount Pocono Self Storage
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Mount Pocono Self Storage
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Meylin S. le
Rose is always very helpful and it is a pleasure doing business with her.
Edward S. le
Amazing service will rent again
john l. le
Great customer service
john l. le
Very good service, great vehicle, very friendly & knowledgeable associate. Highly recommended!
CRAIG W. le
Unfortunately I dont have the lady's name who help me. She was extremely helpful, pleasant and courteous. I usually rent at another location but will do business at the location for now on.
Christine B. le
ROSE IS A SWEETHEART..GIVE HER A RAISE.
Christina R. le
The truck stunk really bad. There were ashes everywhere. The lady who took care of us tried to clean it but all it did was make the smell worse!
eric m. le
The truck was dirty there were ashes all over they failed to put the dolly we rented in so we had to go back. They stayed in the office and pointed out the window that’s your truck the woman seemed out of place like she did not know how to handle the rental the truck was supposed to be 1/4 full it was below very unhappy with the Tobyhanna PA location pick up no proper customer service
SAUL B. le
Keep simple as it is!!
NICOLE R. le
Excellent customer service
Jose V. le
The main factor in customer services is the customer. You can't help it when a customer does not know how to be. I am always satisfied with the customer service here at this location, and I do see them handling several people at a time and all the while keeping their composure. Great worker. Her name was Rose
Robert K. le
Customer service desk agent could’ve been more kind. A bit rough for no reason.
Garcia A. le
Very helpful and friendly
Stanley R. le
This pickup station was great but I had to drive 90 miles to get there since there were no trailers in the Binghamton N.Y. area.
Steven M. le
All good, no changes
Carlos M. le
Everything was great 123 done, return painless, wait time 0, the best experience I ever had with Uhaul.
CORINNE G. le
THE BEST!
CORINNE G. le
Professional friendly service! The BEST! Thanks so much! CJ & Mary
MARK S. le
Overall experience was excellent! ..staff very friendly and helpful.
Wilfredo V. le
Friendly and fast
Marisol P. le
Unlimited miles for returning customers.
danielle w. le
Great customer service
Sharyn V. le
Lie aBout location address, directions and hours of operation
Joseph L. le
Hours into my trip it started to rain and when I turned on the windshield wipers the driver side wiper almost flow off. I pulled over to inspect it and noticed the clip that holds it on was totally broken. Fortunately for me, I was able to find another uhaul dealer and he let me take a wiper off another truck and I put it on mine. The truck should have been fully inspected prior to me renting it. Not a great experience.
Tyrel D. le
Rose and her staff go above and beyond for there customers
James B. le
Mount Pocono Self Storage is the fastest and most efficient U-Haul branch I have ever dealt with. They are quick, courteous, and very nice. A real asset to the U-haul business.
Erik L. le
Coffee will help a little but otherwise no complaints excellent service with a smile .
Michael B. le
VERY FRIENDLY STAFF ! helpful and made my experience with storage and rental easy. Highly recommended location !
Abraham T. le
N/A
Michael S. le
Keep doing what you are doing. Great Service!
David N. le
Ensure trucks are clean. Truck also missing half of right side windshield wiper
Dale M. le
The staff was incredibly friendly and helpful.
Rodney B. le
Nothing
Rodney B. le
Nothing the truck I had was in good condition n drive smooth I would always use uhaul thank u for your excellent agent at uhaul she is the best
Bryan R. le
Truck I rented wasn’t available. I was given a smaller truck. The truck I had was horrible. Steering was horrible, tow/haul was roaring the engine and bucking.
Jennifer D. le
The app I had to download on my phone didn’t work at all with my location turned on
Danielle M. le
Very friendly and helpful!
Mary M. le
Was not a fan of U-haul based on very bad experiences in the past. I had no choice this time when I needed to rent a pick up. I was very pleasantly surprised and enjoyed my experience. The GMC pickup drove like a dream, checking in and out was a breeze and I will definitely use U-haul again in the future. The Mt Pocono location was very convenient, clean and well managed.
Patricia S. le
The staff at location was excellent. helpful and informative.
Anthony P. le
Rose is great.
Veron F. le
None at this time
Tamir D. le
Nothing at all! Rose (Property Manager) has been respectful, kind and answered every question.
Drusilla P. le
Open earlier
Abigail R. le
Make sure your trucks are at standard .
earnestine P. le
Make drop box more visible
Donna R. le
Please check the odometer. It may be off by a couple of miles. Thank you for helping me, Rose. You were very helpful.
Marie C. le
Ms.Rose was very professional,courteous and knowledgeable.
Bob H. le
The woman, Rose, was very good. She was smiling even though she was very busy and the people in front of me were not very agreeable and difficult.
Stephen T. le
I like the drop off location better than the pick up location. Easier parking and seemed a bit more inviting.
Jose V. le
Exelent service
Wayne M. le
The lady who rented me the truck was very nice and knowledgeable
MIGUEL P. le
All when well great service super friendly staff
Richard B. le
Always the staff is very fast to get me the vehicle and check in and out. I have rented from this location at least 4 times.