Évaluations des clients Mount Rose Mini Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Mount Rose Mini Storage

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anthony M. le

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Same service

Jane B. le

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Le client n'a pas laissé de commentaire.

RANDALL H. le

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Excellent customer service. Truck and other equipment was ready to go when I arrived.

Gerald E. le

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Very attentive on being helpful and developing clear understanding.

JUDY B. le

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Le client n'a pas laissé de commentaire.

Alan G. le

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Le client n'a pas laissé de commentaire.

Terry M. le

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Le client n'a pas laissé de commentaire.

Robert U. le

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Haul sent me a txt very late Friday notifying me the eq was not at the location I had reserved. It took a long time for a nice lady to find a replacement and my pick up time went from 7 am to 9 am. This caused quite a delay in the move. The eq worked well and we were able to work late Saturday night and complete the move on Saturday.

Steven B. le

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Jillian did a fantastic job! Excellent customer service!!

Lori A. le

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The saleswoman that helped me was awesome!

Michael H. le

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Trailer was old, unclean, and tires were very worn. U hail employee had me do all of the hook-ups because they didn’t know how and they went to sit in the office while I did it. Same employee told me I could return the trailer to any U Haul location and I would only be charged for the days I used it. None of this was true. The employee should not be working for U Haul as I took them at their word.

Brian K. le

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Le client n'a pas laissé de commentaire.

Dale S. le

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This site is small. Mainly storage facility.

Tobias K. le

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Nothing.. this location is amazing! Wonderful people and facility!

Matthew T. le

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Jillian was the absolute best to deal with. 10/10 would use her again! 5 Star service! She made the hassle of me moving such a relief!

Lorri M. le

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When I returned the trailer the girl was asleep at the desk and told me to leave it parked in the drive way and I said it was blocking the way then she said leave it on the street she never came out to help or anything , uhaul location at the summit off herd road is not a location the is professional or belongs being a uhaul location , when I am doing all the work why bother having anyone there

Mark S. le

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Le client n'a pas laissé de commentaire.

SABRINA P. le

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Le client n'a pas laissé de commentaire.

Steve B. le

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Le client n'a pas laissé de commentaire.

Sarah F. le

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Le client n'a pas laissé de commentaire.

WILLIAM R. le

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Answer: You already did it! My local rental site now has two trucks assigned to its location so I don't have to reserve a truck there and go to some other location to pick the truck up. Your representatives at the Mt. Rose Mini Storage location are the most helpful, nicest U-Haul folk that I have ever dealt with!

alex D. le

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The manager of the store in south Reno asked me to leave after I became upset after I was informed that they did not honor my reservation and gave my rental to another patron. Please explain to me, what's the point in making a reservation if your going to give it to another person. Thanks for terrible customer service, undue stress and a reason to never use Uhaul again.

amber J. le

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Le client n'a pas laissé de commentaire.

Scott D. le

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Le client n'a pas laissé de commentaire.

William G. le

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Le client n'a pas laissé de commentaire.

Dawn U. le

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Keep up the great work. This is my new pick up location. They went above and beyond to help me find 2 truck last minute when I was in a bind. I really appreciate the extra time they took.

Jose A. le

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Le client n'a pas laissé de commentaire.

ed L. le

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Le client n'a pas laissé de commentaire.

Perry N. le

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Very professional and very helpful and friendly and kind.

Keith C. le

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Great from beginning to end! It does not get better than that! I did the self check in, I love what technologist allows you to do now.

EDWARD K. le

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Le client n'a pas laissé de commentaire.

James S. le

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Excellent customer service