Le client n'a pas laissé de commentaire.
Patrick M.
Customer Reviews for Move It Self Storage Fulshear
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Very kind and professional
Jessie H.Great experience from online reservation to pickup and return.
Michael P.While we used the app for our rental, we dd need help from the women who was on site, she was amazingly helpful and will always return to this location. The cargo area of the truck was so clean, it was far beyond any expectation. Thanks...
Michael O.Rien
Richard C.Great service from Lety
Christian M.The lady at the Fulshear Location was extremly Frindel Would Highly Recommend to a Friend. P.S. The lady there needs to be Given A raise for all the work She does. Please dont lose her. Good help is Hard to FInd.
Francisco R.No one available. Truck was not ready and neither was blankets. I had to ask for them.
Salvador L.We selected the 24/7 pick up option and all email confirmations reflected that option but when we arrived to the uhaul pick up (at 6:30am!) it told us our reservation was for “in person pick up†and we needed to return at 9:00am. The funny part is that the reservation expired prior to 9:00 and we had to start all over. Think this was Uhaul's error, not the local facility.
JEFFREY G.The lady at the location that assisted me is always friendly. This is the 4th time my family has rented from this location and her.
Jeffrey G.Keep getting jerked around on my reservations. Book at one place, then it gets changed. Miss a call and when I call back, get told you are busy and many waiting in a queue. Uhaul needs to 1. Keep calling. 2. Change the pickup location on web. 3. Send a text with changes. Extremely frustrating and time wasting.
Randy B.The lady who assisted me at pick up was friendly and got me taken care of in an efficient manner. Customer service was top notch.
JEFFREY G.The customer service was trash, the person act like he didn't want to do his job, then over charge me for gas because he was rushing do his job.
KENYA JAMARDRA M.Our U-Haul was easy to drive and we had no trouble even in heavy traffic.
Arlo F.Wonderful
WILLIAM I.As always I use This You haul dealership before and I truly great Equipment was very well taken care of
Gordon S.Always great service at Move It Storage.
Cyndi R.employee came out of the office to help unhitch the trailer and help move it into a space
Steve J.I reserved a 15' truck two weeks prior to my reservation. When I got there I was told the truck was taken out of service. They had no other vehicle for me. The person I dealt with said it was a U-Haul issue. I ended up using a vehicle that was supposed to be out of service because a replacement vehicle was not there. This is a terrible way to do business. This is the second time we have used U-Haul and was told sorry we do not have a vehicle for you even though you reserved it here and I needed to go to another location. This is unacceptable. U-Haul would get a negative rating if I could give one.
Philip B.We always have a wonderful experience at this location. It's always our first choice for rentals!
Ernest B.Great customer service! Thank you!
Matt P.Every thing went well at the drop off. I'm lousy at backing up a trailer and the young lady at your place was helpful and very patient with me.
Rick J.Great service
Gregory R.Leticia and her team do a great job. Always a pleasure.
Geoffrey B.The inside of windshield in the truck should be washed more frequently. It was hard to see in the evening.
Geoffrey B.The location was fine and helpful during truck pick up and drop off. Moving help however was a terrible experience and Moving help/Uhaul customer service was just as bad. I was stuck with a fully loaded truck and no one to offload and when I tried to get more hours/help, the Moving help ended up charging and holding my 465 $without service because the new movers never showed up and I ended up having to keep the truck and pay for 2 extra days!!!
OJUOLAPE A.So so expensive!!!!
Mahmoud E.Pave the trailer parking area.....got me a wet foot while decoupling !!!
William T.The truck I had was at least 10 years old. The steering was terrible and I dont feel like I got my value out of this. I have rented from Hertz Penske the past 2 times and each time the truck was a couple years old and I should have done the same thing but this place was closer. Next time I will rent elsewhere. I was also told I wouldnt be charged for a 3rd day. I dropped the truck off around 330pm and nobody was there but it was checked in 2 hours later. That is not my problem that the person who checked it in did it 2 hours later. I wont rent a Uhaul again!
RYAN N.Representative was very helpful and exhibited great customer service. I will definitely use this location again.
Louis B.The air conditioning was not strong at all for this Texas weather.
Vincent C.Everything was ready to go when I got there.
Ronald B.Excellent service!
dale O.Engine cover was loose, noisy engine real hot in cab.
Ivan A.Trailer was old. Running lights did not work. Other lights did work. Exterior damage not repaired (fender loose). But I realize that this location was just getting back into swing of things due to extensive roadwork over past year and equipment was just coming back in. Personnel was extremely helpful. Price was great! Great location for me.
R H.noone Was there to drop off to . By this time I had it . Took a picture that I dropped it off .
Maria T.Very friendly
Doug G.We did find one of the tires needed air on the trailer.
Michelle B.Excellent service and fast. Return is easy as well. Fortement recommandé!
Sinclair G.Very happy
David L.This is actually related to Uhaul itself. When I checked out online, the site asked if I had used the blankets or the dolly. I said yes, then was charged 5 $for each. Pretty shady. One would assume that items that are already in the rented vehicle when it is picked up are included in the price. To ask that at check out and then add it to your bill is dishonest business practice. We had our own blankets, but used the Uhaul blankets because they were there, same with the dolly.
Chad J.