Évaluations des clients Move It Self Storage Fulshear
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Move It Self Storage Fulshear
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Gary F. le
It was a little difficult to find the entry to facility, but once there, service was great.
David D. le
trailer was not swept out from a previous user
Margarita W. le
Received the best customer service provided by the store manager Leticia. Moving is so stressful and with her kindness and help she made our move less stressful! We can’t thank her enough! Highly recommend this location. Will always consider this storage first when we need storage again!
Wilbur E. le
Since I was dropping off on a weekend, they were extremely helpful in getting everything arranged for unattended drop off.
Olufemi O. le
good job
Douglas S. le
I can't respond to all your questions because when I dropped the truck off the office was closed for the holiday. However, I'm being hit was a fuel charge of $15.30 when I actually left the truck with more fuel than when I picked it up. I'm getting charged for a gallon of gas! Based up that fuel gauge, there is simply no way the agent can determine that the truck has one-gallon less fuel than when I picked it up. This really seems to be an effort to squeeze more money out of me and is simply dishonest. I rent trucks a couple times a year and recently tried UHaul, however, if this issue isn't corrected I will make sure to never use UHaul again.
Mark K. le
The drop off location was hard to find
John R. le
Had a great customer representative!
Fany A. le
None
Russell P. le
Only problem was finishing my checkout (I had done most online) the U-Haul website was slow and froze up repeatedly. Otherwise all was good.
Alfredo L. le
Letti did a great job of accommodating our last minute reservation.
Jeffery F. le
Sort of hard to get to. But service was very good and equipment was as ordered.
Jesus S. le
Have knowledge about the 24 hr drop off option. Would have been a little helpful.
Lori B. le
I had reserved a trailer at 4::00 & was running late & didn't get there until after 6:00. The manager had already closed but was nice enough to wait for me. It was freezing cold that day & she even helped me hook up the trailer. She was awesome, thanks again!!!
Jeff M. le
phone answering system is awful...all I wanted to do was tell her that I was returning the trailer. Eventually left a message after what seemed like dozen of press this...press that choices
james M. le
Friendly staff, but tight parking due to much construction on and near the lot
Tracy D. le
Under construction. Was difficult to enter and drop off trailer.
Trenda C. le
Ridiculous as was told open until 6 and it's a self service.