Évaluations des clients Mr Stor It

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Mr Stor It

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brandy L.
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Le client n'a pas laissé de commentaire.

Willie T.
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Le client n'a pas laissé de commentaire.

TIMOTHY F.
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Le client n'a pas laissé de commentaire.

John P.
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Le client n'a pas laissé de commentaire.

ALBERT A.
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Le client n'a pas laissé de commentaire.

Ian D.
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It's a damn shame. I filled up the gas back to level I saw it and was told to do, I was still charged for gas. They maybe do that to all their customers. Good job in losing a customer. Uhaul never again, very petty.

Jeffery B.
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Le client n'a pas laissé de commentaire.

Hakim R.
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Le client n'a pas laissé de commentaire.

Jonathan O.
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Awesome customer service! All of my friends and family will be recommended here even for storage purposes.

Timothy D.
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Le client n'a pas laissé de commentaire.

Malcolm M.
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Hard to tell what the closest pick up location is. Should list them by distance from my location. Palm Bay is huge and I ended up driving up passing 2 U-Hauls on the way to pick up the truck.

John S.
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Le client n'a pas laissé de commentaire.

elvira M.
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Le client n'a pas laissé de commentaire.

JAMES L.
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Le client n'a pas laissé de commentaire.

Richard S.
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iPhone App needs a lot of work. Response time for approval at pickup took an inordinate amount of time. Local staff were very helpful to try and resolve the delay. Upon return, the app was very slow and crashed during the last stage of return leaving me not knowing if the transaction had been completed or not. Being as it crashed it did not tell me the lock box code to return the key so I had to place it in the U-Haul mailbox for the local staff to process the next day.

Wilfredo P.
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Le client n'a pas laissé de commentaire.

Alan K.
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Stop pushing so hard for people to do online check-in. If they want to go inside allow them to do that. Be more user-friendly with people.

Mark M.
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Le client n'a pas laissé de commentaire.

william G.
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They were very accommodating for all our needs which made this move less stressful than it already was.

Gloria M.
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Because the last time I used my credit card there that night I have a fraudulent charges for almost 1000 dollars. I didn't use my credit card in other place. I have to cancel my credit card and report the fraudulent activity. So I'm not really sure what happen, but is kind of scary to use this place again. I have used Uhaul many times at other location and didn't have any problem in the past.

Russell S.
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Le client n'a pas laissé de commentaire.

Mark L.
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Bethany, as always, made the process easy and pleasant. The U-haul phone process was cumbersome. I was unable to access the check-in web page from the site. If you included the site WiFi password it would work better.

Chad N.
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Le client n'a pas laissé de commentaire.

Ruben R.
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Le client n'a pas laissé de commentaire.

bonnie L.
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Don't rent trucks with 4 bald tires. And after 4 certified letters to u-haul I'm still waiting for my 734.30 refund after 3 break downs. You knew the tires were bald and you flat out refused to rent me a different truck for my 1600 mile trip. Very inconsiderate bad bad business practices at this establishment.

James T.
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Nice equipment, great service. Great people at this location.

Alexander W.
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Le client n'a pas laissé de commentaire.

Robert R.
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Le client n'a pas laissé de commentaire.

NGUYEN L.
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First time I reserved online and pick up my rental w/o a human involvement was great. When I had a question and called customer service and inquires was resolve immediately. I was impressed with the services over all. Definitely, will return for my next rental needs. Thank you.

Iniruo T.
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Le client n'a pas laissé de commentaire.

Jay B.
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In and out service. Excellent experience!

Robert L.
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Le client n'a pas laissé de commentaire.

Godber S.
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Thank you for ur Service.

Robert C.
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Le client n'a pas laissé de commentaire.

Carolyn G.
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This is my 3/4 time using your service and each time the experience was wonderful.

Kenneth L.
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Good place to do business with

Yvonne B.
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Manager of location, after very politely taking the key (final step to me leaving) then proceeds to tell me they don't have room and they requested no more trucks to be dropped off. Was told my truck can't stay. Okay, sorry for your problem, but NOT my problem. I brought it back where I was directed. (Though she tried to show where else to take it, (Again, I'm where I was instructed to be) and okay but I'm done and U-Haul closed my ticket) Should have aired their issues out without holding me up after I just finished up offloading a truck for last 3 hours.

Jose F.
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They were super friendly. I will come back to do buisness again!

DUSTANO P.
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the equipment is old cars with 97000 thousand miles, customer service good, they need newer cars

Caroline B.
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It was professional and easy

Lori G.
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The check in process was very long, confusing,and cumbersome. It took 45 minutes for me to get my truck. The online check in was very long plus and not easy to manage.

Richard C.
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Don't improve anything. These ladies were great! Great service!.give these ladies "a raise!"

Nelson M.
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The location is in an area that has no phone reception. They should offer WiFi since Uhaul text pages you a damage report on the vehicle. Also, the person renting you the truck should walk you outside in case you have questions on damages on the vehicle.

Shelly H.
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The final location was fine, they first sent to a location that informed me that they do not take returns he sent to to the main center and they didn't take one way returns, we had to call Uhaul and they sent to the final location. Uhaul said they sent a text, which I never received. What should have taken 30 minutes at the most took 3 hours and an additional 50 miles of driving in city traffic. My overall experience is not favorable in the least.

OCTAVIO M.
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Le client n'a pas laissé de commentaire.

Jason J.
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Le client n'a pas laissé de commentaire.

Michelle J.
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It seems it didn't matter that I was an employee. The cashier said someone didn't reserve it like that, one of my co-workers said it doesn't get the discount until it's picked up. All and all we're just glad you helped us out at the last minute. My daughter changed her mind several times, no big deal

Pedro G.
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Le client n'a pas laissé de commentaire.

Jaqueline T.
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Le client n'a pas laissé de commentaire.

Tony W.
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Le client n'a pas laissé de commentaire.

Susan M.
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Nothing, great location, fast service and very nice staff

Marissa W.
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Very rude , as well as I just put gas in the uhaul then they take money out of your bank when you drop the uhaul off well fuel was toped off to were it needed to be when dropped off with the same amount that it was picked up with !!!!!!!!! Palm Bay is a scan artist!!!!

Carrie B.
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Le client n'a pas laissé de commentaire.

stephen B.
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Very professional very generous and very clean thank you though God bless you I will be using you guys again and I will let friends and family know you guys are the best thank you again

Gordon R.
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Le client n'a pas laissé de commentaire.

JOHN W.
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Le client n'a pas laissé de commentaire.

margaret C.
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The parking area for Rental Returns was very muddy. It had been raining. Hard on the shoes.

John M.
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I can't think of a thing, my experience was great.

MARIE P.
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Le client n'a pas laissé de commentaire.

Marie B.
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Kristen has great customer service. Very pleasant & knowledgeable. The process of renting the truck & drop off instructions were very clear. When we have to move our belongings to a new home we will come back for sure.

James R.
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Le client n'a pas laissé de commentaire.

PAMELA S.
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You were the best!

Nancy B.
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Always a pleasure to deal with!

Matthew J.
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Kristen was a pleasure to work with. She was very helpful and went above and beyond. Thank you.

Diane W.
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Everything was wonderful. Thank you so much.

Mike B.
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Le client n'a pas laissé de commentaire.

George F.
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Le client n'a pas laissé de commentaire.

Jay B.
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Always a pleasure to deal with this office.

Daniela V.
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Le client n'a pas laissé de commentaire.

CARMINE V.
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Truck interior (cab) should be sprayed with disinfectant and air fresheners as with many people in and out of them there becomes an awful odor over time. Driving truckes for 25 years on a daily basis I know all too well the smell of the interior.

CAREN D.
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Le client n'a pas laissé de commentaire.

VICTORIA B.
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The rental pickup and return process was a nightmare

Jeff H.
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Le client n'a pas laissé de commentaire.

Benny R.
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staff was courteous and made rental very easy. It was well worth the price for a 100 mile roundtrip supply pickup. nice having storage unit right there to unload our two pallets (3,200 #) will do it again with UHAUL. very satisfied.

Patricia D.
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Le client n'a pas laissé de commentaire.

Bryan C.
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Le client n'a pas laissé de commentaire.

Cellis B.
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I was unable to pick up my rental after hours due to not receiving the reservation code. I was told to download the app, and follow the prompts, never was I told that I would need reservation #. I never received an email. When I called I was told that my email was never entered and I had to be transferred to the correct department so they could help me with my reservation. I was on hold well over 10 min between each department and hung up and pick up my rental the next morning. This set back was an inconvenience because I had two other people that took time out of their day to help but then ended up wasting their time and I lost time to pack.

Dominic L.
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Le client n'a pas laissé de commentaire.

Francis M.
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Le client n'a pas laissé de commentaire.

Michelle T.
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Every thing was great, the staff is incredible. I would never rent from anyone else except this location.

Frances M.
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We had some issues where we were told we had been charged for the extra day we requested, but then we're charged another $171 plus dollars and couldn't get a breakdown of the charges. This also contiywith the drop off location who are the ones charging me the $171. No one was the least bit helpful or assisting. We have used U-haul more then I can count, but was treated like crap, so I can honestly say that I will not ever have the use for I-haul again!!!

Brandon L.
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Customer service is excellent. This location is convenient, clean and professional. Unfortunately I had a small accident with the rental, local agent assisted me hassle free while she processed the safemove insurance I had purchased. I would highly recommend uhaul and this service location to everyone.

joseph A.
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Le client n'a pas laissé de commentaire.

Peter G.
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None

Roger C.
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Le client n'a pas laissé de commentaire.

Valeria T.
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The lady at this location was very nice and professional,

Jasmine D.
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Le client n'a pas laissé de commentaire.

patrick H.
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They almost did not take back my truck and 2 trailers--I was told, at first, that they wouldn't accept them. Finally, someone stepped in and said I could leave them there, but only after I got upset. Dealing with U Haul was a goat rope and I hope to never have to do it again!

Kim T.
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Awesome facility.

Eliseo G.
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Le client n'a pas laissé de commentaire.

Louis A.
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Le client n'a pas laissé de commentaire.

rodney F.
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Amber and the staff have done an excellent job every single time I have rented from you and that has made me want to come back over and over and over again. (5 times to be exact)

joni D.
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This was the easiest and quickest truck rental I've ever used. The rental agents were friendly, helpful and very easy to deal with. Thank you!

John M.
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Nothing that I can think of.

ROY W.
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Le client n'a pas laissé de commentaire.

Jacob B.
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Le client n'a pas laissé de commentaire.

Luis A.
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Thank you so much

Scott S.
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Le client n'a pas laissé de commentaire.

Robert L.
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Le client n'a pas laissé de commentaire.

Bartolome A.
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Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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