Customer Reviews for Mt Loafer Storage
(U-Haul Neighborhood Dealer)

781 évaluations

1001 E 300 N   Payson, UT 84651
(Behind Post Office)

(801) 465-1721

Heures d’ouverture

  • Mon-Tue: 9 am–5 pm
  • Wed: 9 am–4 pm
  • Thur-Fri: 9 am–5 pm
  • Samedi : de 8 h a.m. à 2 h p.m.
  • Sun: Closed

Services dans cet établissement :

Pour nous contacter

(801) 465-1721

1001 E 300 N
Payson, UT 84651
(Behind Post Office)

Services dans cet établissement :

Heures d’ouverture

  • Mon-Tue: 9 am–5 pm
  • Wed: 9 am–4 pm
  • Thur-Fri: 9 am–5 pm
  • Samedi : de 8 h a.m. à 2 h p.m.
  • Sun: Closed
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
1

Instructions for after hours return just had a QR code that lead to a dead website. No personnel or other instructions were there to help us. Had to rely on a random stranger who happened to be using the lot for their own purpose to even get in the lot to return the truck.

Steven Henrikson 
Évaluation :
1

The location we dropped it off to had a lady there that approached my wife and was EXTREMELY rude. We had a very long moving day and after being exhausted I had her return the truck which I now regret because the woman who approached my wife made her cry. THATS HIW RUDE SHE WAS! I cannot believe u would let someone like that into your organization. She should be reprimanded harshly. Unfortunately this has turned me away from your services indefinitely and will strongly recommend others to turn away your service unless I hear this woman has been let go.

Robert Platt 
Évaluation :
5

The lady at the desk at pick up was awesome and very easy to work with! Very solid experience!

Gaige Gibson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ben Shapiro 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CLAUDIA MUNFORD 
Évaluation :
5

Awesome experience! Both U-Haul dealership managers were amazing to work with and very polite and helpful! Thank you!!!

Michael Merrill 
Évaluation :
3

No assistance available

Douglas Gelling 
Évaluation :
2

Very surprised to find that It was closed. We went about 2:00 in the afternoon on a Saturday. When I called the number no one answered. It was confusing.

Micheal Creel 
Évaluation :
4

Le client n'a pas laissé de commentaire.

James Hiatt 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cory Morrill 
Évaluation :
3

Le client n'a pas laissé de commentaire.

devin roundy 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nancy Unger 
Évaluation :
3

Location closed at 2pm on a Saturday! Tried to return trailer at 3:30 on Saturday and was encouraged to keep it till they were opened. Discouraged us using after hours drop off.

Daniel Doerflein 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mark Robison 
Évaluation :
5

There was nothing else that could have been done better. It was quick and easy. Thank for your professionalism.

Arthur Santore 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jann Sperry 
Évaluation :
3

The truck was very bad, very dented, rough running, would not use that truck again !!!!!!!

Larry Bounty 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PATRICK STEVENS  |  Expérience générale 
Évaluation :
5

This was the only area that was able to provide me with a 26 foot rental. So glad they could help me out!

Doug Owens 
Évaluation :
4

When I got there, the truck that I rented wouldn't start, so I had to jump start it. When was disappointing because it cut into my rented time.

Angie Thomas 
Évaluation :
2

I got double charged due to representative error and it’s turning into a headache to correct

James Hardman 
Évaluation :
4

Le client n'a pas laissé de commentaire.

James Kline 
Évaluation :
2

The oil pressure gauge dropped to zero pressure, so we stopped and added a oil until it was in range on the oil stick. Got back on the road and the oil pressure gauge would intermittently go to zero while driving down the road. Checked oil a second time, but it was still OK. Also the truck seems to have something that sounds like it is loose, but could not tell what it was, we just had to put up with the noise of the rattle. We wondered if the shocks on the truck were worn out, because the ride was quite bumpy and shaky? On the good side, the truck was clean and useful. Finally we are still waiting to see the final bill for our trip, it has not yet shown up in my mailbox.

David Perry 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael Cheney 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Becky Magalogo 
Évaluation :
3

The vehicle check In online didn't work as it was supposed to. Had to call company and send photos in an email. The app just sent us in circles and had no place to attach photos. Drop off in the street leaves ample opportunity for vandalism and fuel theft. Seems like U-HAUL would want to provide a more secure drop off point. You would think during big moving time frames like weekends the facility would be open longer than 3:00 O'clock. Overall the experience was excellent. Great truck. Just need to make the drop off procedure easier and more secure.

Mark Palsgrove 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kaden Dell'Ergo 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darrin Hurdsman 
Évaluation :
5

Service was great 😌

Lizadel Guerra 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel Spotten 
Évaluation :
4

The people that helped were very good to work with and had the knowledge to help me I'd give them a 10 out of 10 score

Tom Oveson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Isaac smith 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tyler Pulido 
Évaluation :
5

Awesome people! 5 Stars!!!!!

Tom Perry 
Évaluation :
5

Super awesome people! 110 %

Tom Perry 
Évaluation :
1

Ignored my call, not helpful at all

Zachary Morrell 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew Johnson 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dayshona Wagner  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jay Jones 
Évaluation :
5

Rien

CHRISTY HOUGHTON 
Évaluation :
5

Unfortunately I wouldn't recommend this experience to anyone. Over charged, unavailable, I had to be my own customer service to find a truck and then had to pay extra just to be able to move when I was given a quote and availability that wasn't accurate.

Zachary Rundell 
Évaluation :
5

Very friendly and patient front desk lady. It was very busy but she tried to get us out door quickly and efficiently. Definitely prefer Payson location.

Otilia Cortez 
Évaluation :
5

Customer service was outstanding.

Douglas Hall 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William Hall 
Évaluation :
5

Not sure her name but the woman in Payson at the pickup was amazing. Super friendly and helpful.

Justin Squire 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dwayne Keck 
Évaluation :
1

The lady at the desk was the only one there. I had to load the trailer on my own. (no idea what I was doing). Then she checked it and "Fixed it". Except she didn't know what she was doing either. Which resulted in an accident. This could have been a LOT worse. VERY dissatisfied with this interaction!

Stephanie Gonzales 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew Wride 
Évaluation :
3

It was snowing so we decided to get it in close truck to rent . Once we got everything in the truck only took a 10 mile trip.. And the truck leaked all over my furniture. Not very happy about this because that's the reason why we rented an enclosed track instead of using our regular trailer.

Victoria Austin 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ERIC SORensen 
Évaluation :
5

Very friendly. I will definitely be going back to that location

Nicholas Ogren 
Évaluation :
5

Keep doing the great job you are doing now. This is my third rental from this location. All trips have been excellent with no equipment problems at all.

Tony Burke 
Évaluation :
4

Maybe this location does this but, Check oil and service the washer fluid before the next customer. Really bad visibility without that simple thing

Shane Carnes 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Shane Dalton 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Neal Meredith 
Évaluation :
5

I had a great experience with using the storage facilities here! The team there is professional and polite. I would definitely use them again in the future!

Ferdie Brown  |  Expérience générale 
Évaluation :
5

It was a first rate experience, efficient and convenient and personable. Fortement recommandé!

Steve Terry 
Évaluation :
5

I loved working with you. I will be returning when I need it. If you have openings that is.

Nick Robertson  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David Ainscough 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chad Nelson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joyce Burgener 
Évaluation :
5

Great customer service! She was very helpful and friendly. The trailer worked great as well.

Paul Brimley 
Évaluation :
5

Grounds are secure and well lit and the security gate is easy to use, I had no problem's with my rental.

Shaun Nusink  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tasha Urban 
Évaluation :
4

The bed of the truck was filthy. I had to sweep and blow the red sand away to load my parents white furniture.

JEFFREY MARROTT 
Évaluation :
5

Nice facility, my belongings were safe and convenient accessibility. Thanks for your service.

ROBERT FROST  |  Expérience générale 
Évaluation :
5

Truck had a tire out of balance. Bad shake on freeway. Glad we didn't have to go far. Other than that it was great.

kristin ekins 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew bills 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jaron Wallace 
Évaluation :
5

Le client n'a pas laissé de commentaire.

russ warner 
Évaluation :
5

Everything went well.

Jenifer Brown 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chad Nelson 
Évaluation :
5

The lady at the desk was friendly and knowledgeable

Robert Stevens 
Évaluation :
3

Test all trailers and lights before sending them out on 2500 mile rentals

Brig Brimhall 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jessica Chestnut 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BENJAMIN GASSER 
Évaluation :
5

The people who run this location were absolutely amazing.

Carol Williams 
Évaluation :
5

We had locations switched on us twice to guarantee location. We got confused when times changed as well. So I would just suggest being very clear in pick up times and locations

Grant Cordner 
Évaluation :
5

I felt a little uncomfortable leaving the lock outside by the door, anyone could have stolen it, it just seemed a little concerning knowing I could get charged for something that was to be left out in the open. Other than that everything was great!

Kaylee Butler 
Évaluation :
5

The woman who assisted me was super friendly and helpful.

Angela Ewell 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Parker Bowman 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Laini Burkholder  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kay Rohmer 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles Martin 
Évaluation :
1

Le client n'a pas laissé de commentaire.

german bolanos 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Catherine Jones 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tyson Barker 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael Kilner 
Évaluation :
1

She told me the reason you needed my license is because U-Hauls start on fire all the time and they need your license on file to I’d the bodies great way to start a 13 hr drive also the cab was super gross I had to clean it before the drive :/

Sarah Koyle 
Évaluation :
5

Helpful and friendly staff. Place was always clean and maintained. Secure with locked gate, cameras and records of who comes and goes. Would recommend to anyone looking for a storage unit.

Brooke Wray  |  Expérience générale 
Évaluation :
5

The Auto transport trailer jack was very difficult to raise and lower for both the manager and myself. Also the chain was missing hook and one of the first chain hooks was missing the rubber retainer strap.

Decho Duke 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dylan Allred 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lauren Prather  |  Expérience générale 
Évaluation :
4

Rien

Richard Tolton 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Greg Prows 
Évaluation :
5

Le client n'a pas laissé de commentaire.

heidi hanks 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Travis Walker 
Évaluation :
5

This is my fourth time renting from this location. There is a reason I come back - they are reasonably priced and the lady that helps me each time is very nice and efficient in getting me on the road. When I need another trailer, I will be coming back a fifth time.

Ken Meads 
Évaluation :
5

This is the 2nd time I have rented from this location. Both times the transaction has been very quick. They are easy to work with. If I need to rent another trailer - this is where I am going.

Kenneth Meads 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David Clare 
Évaluation :
5

We had a great experience! We were treated kindly and respectfully and would highly recommend Mt Loafer Storage in Payson to pick up UHaul's as they give excellent customer service!

JULIE LINDSTROM 
Évaluation :
3

Everything was fine.

Joseph Carter 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Clint Nye  |  Expérience générale 
Évaluation :
5

Nothing you guys were Great!

jennifer Stone 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Foxwood Inc  |  Expérience générale 
Évaluation :
5

Wonderful customer service. They were super nice and helpful

Danette Smith 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Miriam Castillo 
Évaluation :
1

I parked the truck in the wrong side of the street because of the snow. so when it stopped snowing i moved it over to the right side of the trees. I didn't go over the mileage I drop the truck for one trip with a distance of 16 miles. I will not ever go back that is stupid to charge an extra $20 cause it was parked on the other side of the street next time i'll let it get coverages by the snow plows!!

Angelina Rees 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TALON WAYLAND  |  Expérience générale 
Évaluation :
4

I was quoted $29,99 for the 17 foot truck. I was charged $39.99. The rate in the office said $29.99. I picked up the unit at 900am as agreed, then I was sent a text message saying it was due back at 1pm. How is that a day rate? I like the people at the Mt. Loafer Storage unit, but I will not give you a good review on google.

Cary Stopwell 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Ron Williams 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steve Bartlett 
Évaluation :
5

I was very impressed with how attentive and courteous the staff was.

Bob Fisher  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Konnie Trone  |  Expérience générale 
Évaluation :
5

Excellent facility and good professional staffing

Russell Miller  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey Chase  |  Expérience générale 
Évaluation :
5

GREAT STORAGE FOR OUR RV. ONLY REASON WE MOVED IT WAS A FRIEND GAVE US FREE STORAGE IN HIS BARN.

Billy Cagle  |  Expérience générale 
Évaluation :
5

I have used the Payson Mt Loafer Storage Unit a few times since we have lived in the area (10 years now) to store excess stuff until we could move it or get rid of it. I have always been so happy with their service and their units. Would definitely recommend to friends and family.

Linda Kinikini  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

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