Le client n'a pas laissé de commentaire.MARK J.
Customer Reviews for Mums Mini Mart And Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Harjit N.
Le client n'a pas laissé de commentaire.Marcus E.
I was notified less than 24hours of pick up time for the truck of a change in pick up location. I did not have time to make alternative arrangements. I put an extra 40km on my car and had to spend extra on gas for the truck and my car. Not very professional considering I booked this 2-3 weeks prior, yet Uhaul gives me 17 hours notice of a change.Kariann R.
Le client n'a pas laissé de commentaire.JENNIFER H.
Le client n'a pas laissé de commentaire.DOUGLAS S G.
All good!Jamie D.
I first reserved at a location in the town we live to pick up. Then the day before I called to check up on it and my reservation was moved to a location 35 min away in the wrong direction. The reservation was never changed online or communicated to me that the pickup location was changed. The new pickup location was more then happy ro help us out.ken V.
Uhaul changed the pick up location 24 hours before the rentalSean K.
Le client n'a pas laissé de commentaire.Heather C.
Didn't no how to do paper work then tried to rip me off saying never paid and did. Tried taking my 60 doller hold charge and stayed in was only getting 36 dollars back.Tom L.
No improvement needed, great experience!TREVOR S.
Young lad I dealt with â€œMittâ€ was polite and courteous, the whole process was fast and easy. I will definitely use them again.ROBERT T.
Very kind people to deal with. Absolutely no negative comments to makeJenn M.
More direct contact with administrator . Overall very nice helpful people and will certainly use this location again. Thank you everyone.!Richard P.
The gentleman who looked after us was very pleasant and accommodating. The truck was ready when we got there.Remi L.
Great experience. They couldn't have been more helpful or friendly. No problems, just simple solutions. Merci.Fred V.
Impossible. ...very easy and clear invoice, top notch customer serviceSTEPHEN D.
Staff were friendly & super helpful 10/10RYAN L.
Le client n'a pas laissé de commentaire.Vickoria B.
Problems with on line registering. There was no "Pick up my truck" on My Account dashboard, Agent had to complete the registering. Spent 45 min with that and not pleased.Brian M.
Sent a bill on Monday morning but later reversed it as I gave my credit card in brantford. Even though I returned the van a day early still charged me fro 2 day rental. I do not like Uhaul policy, appear really greedy.Elain C.
The staff at Mums mini mart were extremely helpful and kind and explained thoroughly to me as this is not what happened for me reservation. Other than Mums mini mart I was very dissatisfied with uhaulSUSAN,M,M V.
This U-Haul outlet is well managed by Hardy Patel.DOUGLAS S G.
Le client n'a pas laissé de commentaire.KYOUNGWON P.
Le client n'a pas laissé de commentaire.Mark R.
Le client n'a pas laissé de commentaire.Brian M.
Le client n'a pas laissé de commentaire.Jason C.
Le client n'a pas laissé de commentaire.HUANYU S.
Charged for an extra day had until 3:01pm Saturday the 27 of March .brought it back at 12:45 pm. And was charged another full day $40 and insurance $15 + tax. Had to spend 45 on phone with u haul which said 4-5 days for a refund,and if doesn't go through call back could not provide a reference number poor poor serviceMICHAEL G.
always great serviceKEVENB S.
Have a employee assist in hookupAlex K.
I don't think that they could improve anything as they even brought my car around for me when I left the van. The best service everKathryn F.
Really was impressed with how friendly and fantastic the staff were. I've rented from many, many locations and in general it's not really a customer service experience so much as a fill in forms and hand you the keys. The person at Mum's was a total professional and super friendly. Will be back for sure.Lesley R.
Le client n'a pas laissé de commentaire.Douglas G.
Le client n'a pas laissé de commentaire.GIONJ M.
Nothing to improve! Everyone was very friendly and very helpful!RICK O.
Great customer service at this location.James C.
Le client n'a pas laissé de commentaire.Tammy L.
Le client n'a pas laissé de commentaire.Christian M.
Make sure you have the truck I ordered at the location I ordered it for, and make sure the employee who's giving me my money back knows what he's doing and make sure the equipment he is using worksJeff H.
I was instructed to use the app after leaving the truck at the drop off location. The instructions should have been to use the app before parking the truck; the photos required were not possible after turning the truck over to staff. It was confusing, and then the staff told me I didn't have to check the truck in, that he had already done that. Throughout my rental experience, I encountered very poor communication (booking and pick up, not this location).Lisa D.
Le client n'a pas laissé de commentaire.Peter M.
Le client n'a pas laissé de commentaire.SUSAN P.
I am annoyed that three days after I was told the pick up was in Lindsay that I was contacted and told the pick up was changed to Dunsford. Not only that the time was changed from 8am to 4pmroger H.
Le client n'a pas laissé de commentaire.Donald H.
Thank you Mum's Mini Mart for great service.Terry S.
Nothing. Service, customer care, the truck and the staff...all excellent and terrific to deal with. Super! I'd rent there again anytime!Heather D.
Smaller center, excellent customer service.Dennis F.
Le client n'a pas laissé de commentaire.leslie D.
Le client n'a pas laissé de commentaire.Hilary K.
Everything is good.frank P.
Le client n'a pas laissé de commentaire.Andrew W.
Le client n'a pas laissé de commentaire.Sandra C.
Le client n'a pas laissé de commentaire.Dale S.
Le client n'a pas laissé de commentaire.ART Y.
Not helpful, I had to clean truck of snow, drive was not cleared of snow got stuck several times. Also poor language skill. hard to understand. Tire on vehicle poor, no tread for snow.joseph C.
Not anything we can think of at the moment. Thanks for helping out with our move,doug R.
Le client n'a pas laissé de commentaire.Tony A.
Le client n'a pas laissé de commentaire.Timothy J.
Le client n'a pas laissé de commentaire.Joe M.
Le client n'a pas laissé de commentaire.richard S.
Le client n'a pas laissé de commentaire.Shane B.
Le client n'a pas laissé de commentaire.george M.
Le client n'a pas laissé de commentaire.PATTY H.
Le client n'a pas laissé de commentaire.Matthew C.
Le client n'a pas laissé de commentaire.charles M.
Le client n'a pas laissé de commentaire.Doug R.
Le client n'a pas laissé de commentaire.DON H.
Excellent customer service!SCOTT N.