Customer Reviews for Munchies Gift & Variety
(Concessionnaire U-Haul dans le voisinage)

1 211 évaluations

850 King St W Unit 18   Oshawa, ON L1J2L5
(King St W and Thornton)

(905) 723-4477

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 9h pm
  • Sam - dim : 8h am à 8h pm

Services dans cet établissement :

Pour nous contacter

(905) 723-4477

850 King St W Unit 18
Oshawa, ON L1J2L5
(King St W and Thornton)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 9h pm
  • Sam - dim : 8h am à 8h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

Hao J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Brian B. 
Évaluation :
5

Smooth transition to rent from this location.

GORDON G R. 
Évaluation :
3

Ensure the vehicle is clean and smells fresh. The truck I had smelled like cigarettes and there were cigarette butts on the floor of the truck.

Vickie K. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Erika F. 
Évaluation :
4

Expensive to rent your trunk. 69 cents per km rate is way high.

ahmed M. 
Évaluation :
5

The Owner at this location is very helpful. Just so you know!

thuy T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dionatas Georges D. 
Évaluation :
5

great thanks!

JANE S. 
Évaluation :
1

Be a bit nicer to your customers. Not lie to them. Put their needs before your own.

Danielle G. 
Évaluation :
5

Jackie did a great job in confirming the van and making sure we got going on time.

Gregory P. 
Évaluation :
5

The entire experience was great. The website was easy to use. I will definitely use U-Haul again.

Martin R. 
Évaluation :
2

trucks, vans trailers say 19,95 a "day". I was signed up for 6hrs. Brought the van back within 3hrs and charged 130 plus I put 25 of gas in it total cost to rent a van for less than 3hrs $155.00. More accurate advertising on the side of the vehicle would be "From 125 /H"

philip N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ralph C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

fahim K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Varun B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

brooke A. 
Évaluation :
5

Quick and easy

LAURENCE H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dare O. 
Évaluation :
5

Very quick and seamless pickup and drop off through the convenience store clerk. A+

Derek S. 
Évaluation :
5

I have never been disappointed with this UHaul location. They are professional, thorough with their paperwork and very business friendly.

alan P. 
Évaluation :
5

Many thanks, another upcoming date but really liked the people here.

JANE S. 
Évaluation :
2

when someone reserves a truck with a 1 way trip, there's going to be complex logistics in that person's schedule for that day. Changing the reservation to a round trip, and changing times and dropoff locations sporadically really messes up a plan and makes things more costly. For the love of god, please, if you take the reservation, keep the reservation. If you cannot keep the reservation, don't take the reservation. My rental was changed from 1 way to round trip with 5 changes in pickup and dropoff locations. That's not acceptable.

Larry B. 
Évaluation :
1

Scammers, they charged me for 8 ltr of gas even after returning them with tank full. I traveled like 12km according reading, is that means truck gives 1,2km mileage per liter?

Paritosh D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARLIE C M. 
Évaluation :
1

Lack of time management. The guy is full of attitude and he tried to run the business via phone and descourage ppl to rent. I have had many u haul agents respectfully and the mind their business and I can call them professional but this guy is something else and u need to think about it.

Tatek E. 
Évaluation :
5

Fantastic service we love using this place

Robyn B. 
Évaluation :
5

Nothing was really good

maurice E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Allen P. 
Évaluation :
5

Store was very good. I have used this location before and never had any issues. UHAUL Have vans for moving to be returned to other locations outside the area you get it from.

annette H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Will H. 
Évaluation :
1

I dropped the vehicle at 1 pm which i pickup at 12 but they charged me for 3 hours extra.

Karanjeet S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kenrick H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Peter H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

George V. 
Évaluation :
5

Jackie was courteous and accommodating ,very good rental experience for me, thank you.

Doug M. 
Évaluation :
5

We rented for 1 day, had to keep a second and a third day so we could complete our move and we had no problem doing that, so that gave us a piece of mind.

Brandon W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert T. 
Évaluation :
5

Everything went great from the reservation to the processing & return. I will definitely use this location again in the future, for my moving and rental transport needs.

Clyde W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edris F. 
Évaluation :
5

Excellent location. Friendly people and clean / functional equipment. Fortement recommandé!

David H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kevin J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

russell F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin T. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Stefanie B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edward N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Esther S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

TRACEY M. 
Évaluation :
5

1,43 per km is too much money used to be 0,89cents

WARD M. 
Évaluation :
5

Nothing. Everything was great

Neelkumar V. 
Évaluation :
5

Great experience! Thank you

David H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

brian G. 
Évaluation :
5

The service was excellent !

Cassandra G. 
Évaluation :
3

Interior could have been cleaner. Front window was dirty on inside.

todd M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

noel W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

wesley P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

fekri R. 
Évaluation :
5

Clean windows , mine was a bit dirty but I still have no trouble renting from munchies, good people.

keith L. 
Évaluation :
4

For some people especially older, you should not ask question on their cell phone unless you ask first. I personally give my email address and want questions there and not on my phone. Use and buy your products for all moves. Merci

Catherine A. 
Évaluation :
5

Great customer service at this location.

James V. 
Évaluation :
5

As event season returns, we are happy to report that Munchies is still the best U-Haul outlet in Durham!

GARY G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marcus W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

gajraj R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Melanie B. 
Évaluation :
1

first 44 $ is charged from me then another 17 $ is charged. i only tiik it for 5 kms and returned within an hour.

PrashantKumar A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Nathaniel S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel W. 
Évaluation :
5

Vehicle condition is not good, it needed engine oil change and vehicle was making heavy noise.

Imran S. 
Évaluation :
4

The truck was in poor shape. The roll up door was very finicky and the lock was rusted. It continued to get stuck once shut and made it difficult to open.

Krystyna H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David Craig M. 
Évaluation :
4

Minor delay as staff were servicing both rental and general store customers simultaneously. Generally the customer service and service time were acceptable.

Allen P. 
Évaluation :
4

It was smelly inside the pick up truck, for first few minutes can't sit inside with windows up.. it was clean but not good to breathe. Please have air fresheners in the rental vehicles.

Yohanandh S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Justin P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

keith L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony B. 
Évaluation :
4

Everything was great. Thanks

malcolm R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

shakeel A. 
Évaluation :
3

Everything was great

Dayle S. 
Évaluation :
5

Fast and efficient, overall, a no hassle experience!

noel W. 
Évaluation :
3

Smelt like cigarette and alignment was off

Stephen P. 
Évaluation :
5

Attendant was friendly and remembered me from previous rental experiences. Great experience!

Ashley H. 
Évaluation :
1

I was charged extra for gas when the fuel was just touching the required mark which I am not happy about.

Soundar Rajan N. 
Évaluation :
5

The online pick up process is very slow. Seems like a dad to me to have to use my passport and then at the end to still have to go inside and speak to a human, show my license again, and wait to be handed the key. Took way more time than if I had rented from a physical place with an attendant.

Carolyn M. 
Évaluation :
5

Nothing more needed. Very accommodating when we had to change days for the rental.

Catherine E. 
Évaluation :
1

We found dog poo inside the trailor and it was all on Our couch because we didn;t notice initially. it was very disgusting . As a customer we look around the vehicle for safety and liability purposes but the cleaning the vehicle is the responsibility of U-HAUL. Thanks

MD Shakilur R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VINCENT A JR M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEVIN L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

harry M. 
Évaluation :
4

The gas gauge indicated full when I picked up the unit. I drove a total of 36 km. I filled the gas tank back to full and it cost $27 . That seems very excessive for a van. That part was suspect.

gavin W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Leonard F. 
Évaluation :
3

Truck back door was frozen shut snow covered truck should be ready to roll.

Cynthia C. 
Évaluation :
2

Making sure before the leaving from the parking lot check the gas level because i filled the gas according the level but this location owner charge me extra without my known

PATHMASRI K. 
Évaluation :
3

I rented a 10ft cub van. When I picked it up I was told by the owner it had only 3/4s of a tank of gas. Walking out to the truck I just glanced at the rental sheet I was given. The small print indicating the gas gauge looked like it was marked 3/4 full. Due to an impending snow storm at my destination in Orangeville On. I was in a hurry to get there. On returning home I filled the tank to 3/4 and dropped the keys off as the owner was NOT there. Later that night I received the bill with an extra 24 for gas. When I drove back in the morning to rectify the discretion I was told I should have mentioned that there was really only 3/4s of a tank not the marking of slightly more than 3/4s when I picked it up. The owner of the franchise did NOT try to come to any compromise. He said he had pictures and I was WRONG. I will never go to this location again.

glen K. 
Évaluation :
1

I have never had worst customer service experience in my life. The U haul representative Jackie tried so hard to steal money from me. I rented the truck out for the whole weekend (Friday-Sunday). On Saturday Jackie called me and told me that I was late in returning the truck. When I explained I had the truck until Sunday they started cursing and swearing at me saying I stole their truck, then started harassing me for more money, then they threatened me and said that “I will see you when you return the truck” in a very threatening way. I had to call corporate three times to figure out what happened and explain to them what had happened. They reassured me that I was not late and I did indeed have the truck until Sunday. I returned the truck Saturday night because I didn't want to deal with this individual and then the next day Jackie charged me extra for going over the mileage limit. When I checked I had driven 70 miles less than the limit. I again had to call the corporate and they reversed all the extra charges this person created. This was clear retaliation on Jackie's part. This was the WORST customer service interaction I had ever experienced.

Syed A. 
Évaluation :
3

The issue that i faced was not with the locations for pick up or drop off. The issue was a level of inconvenience and the poor customer service received over the phone. To be honest not poor customer service as much as a lack of understanding for the inconvenience faced.

Leon B. 
Évaluation :
5

Friendly, helpful, easy access. Will rent from this location again.

Gordon O. 
Non les évaluations ont été soumises pour cet établissement.

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