Évaluations des clients Murdick Auto Parts

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Murdick Auto Parts

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jessica p. le

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Someone is running a scam. I rented a $19.95 truck and went about 20 miles to haul furniture. Was shocked when the guy told me I had went 50 miles and that's what I had to pay for. I somehow went 50 miles in a few hours in little stretch of route 68. There is NO possible way. So $78 for a few hours and $18 in gas?? SCAM. We should have known better when my parents rented one the other dag to haul some wood and got charge $60. For at most 10 miles. VERY VERY unhappy right now. It's bad enough we just lost everything we own in a flood and then to have local company scamming us for the little bit of money we have because we don't have a truck to haul with.

Jason V. le

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Le client n'a pas laissé de commentaire.

THOMAS E. le

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Le client n'a pas laissé de commentaire.

Susan C. le

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Le client n'a pas laissé de commentaire.

ron g. le

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The trailer I was scheduled to receive had a very, very loose right wheel bearing. Fortunately for me there was another trailer available at this location. There was also an electronic communication failure with Uhaul from this location which resulted in my being here for over an hour. The Uhaul representative at this location was very accommodating and considering he had several customers waiting on Uhaul products he was very gratuitous.

Scott M. le

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Le client n'a pas laissé de commentaire.

Diana B. le

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Nothing to improve, everything worked well and the process went smoothly. I didn't have to wait , was in and out quickly. Kudos to the gentleman who assisted me, he was very pleasant.

Roger S. le

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Le client n'a pas laissé de commentaire.

Linda-eric W. le

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We were not informed of the total cost until our credit card had been charged and we were handed the receipt..There were extra charges that we were not aware of. What we thought was going to be a $40-$50 rental turned out to be over $90.

James H. le

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Le client n'a pas laissé de commentaire.

Paul C. le

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Le client n'a pas laissé de commentaire.

Cory B. le

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Only took about ten minutes to return the equipment. No issues, no suggestions for improvement.

Lawrence C. le

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Le client n'a pas laissé de commentaire.

don g. le

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Le client n'a pas laissé de commentaire.

Corry H. le

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Lying about cleaning fees bullshit

David S. le

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Le client n'a pas laissé de commentaire.

WILLIAM M. le

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Le client n'a pas laissé de commentaire.

Dave S. le

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Le client n'a pas laissé de commentaire.

Sharon J. le

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it was my first UHaul experience Mr Murdick and Roberta were wonderful they explained everything to me and worked with me to pick up the van because of my work schedule. They couldn’t have been more helpful. I would highly recommend this place.

Thomas B. le

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Le client n'a pas laissé de commentaire.

Charles B. le

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The only problem I had was the card reader gave me problems it didn't work with my card which was an inconvenience for me

Samuel S. le

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My pick up location was changed at the last minute causing minor inconvenience.

Dave C. le

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The trailers need a jack on them. We had a hell of a time trying to lift the thing off the ball once we returned it.Not sure how one person could accomplish that!

REYNALDO P. le

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Every thing it is good

Alfonso B. le

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Le client n'a pas laissé de commentaire.

Robert D. le

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The place was a dump.

Christopher C. le

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Dropped off truck and trailer during off-hours.

Joan F. le

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Le client n'a pas laissé de commentaire.

Ryan P. le

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to many hidden costs, I went into it thinking oh i can rent a truck for 20 bucks, but it turns out with all the fine print and extra charges that hit the bill, it ended up costing $70.00. The truck was great and was nice to have, but you need to be more upfront with added costs. Almost feels like a bait and switch to me.

Tom C. le

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Le client n'a pas laissé de commentaire.

Daniel K. le

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Le client n'a pas laissé de commentaire.

frank h. le

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The car dolly left hand stop/turn signal lamp had some LED lights that were intermittent or inop. Also the dolly wheel pivot table was squealing and in need of grease. These are only minor issues. Otherwise I was happy with the dolly.

James K. le

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Le client n'a pas laissé de commentaire.

Lynn C. le

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Le client n'a pas laissé de commentaire.

Kevin M. le

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The location was significantly far away from where I was using the truck, causing 4x the mileage and cost being required by me.

Thomas S. le

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Trailer was great, not impressed w that location.

Susan M. le

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Great experience. Easy breezy.

Christopher R. le

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This location was about 20 miles from our destination, but was pretty easy to find. The store is very old, dirty and clearly disorganized, but the guy who runs it knows what he's doing. He quickly accepted my trailer return and helped me disconnect it and stow it in his parking lot. He was kind and helpful; overall it worked out well.

Cara-kevin L. le

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I reserved this van through Tom at the route 65 location in Ellwood city. His customer service was AMAZING! I live in butler and had to load the van in Ellwood to bring home and thought it would be cheaper just to pick it up in Ellwood but he found out it was much more affordable to pick up and drop off in Ellwood. He did not reserve the van until he verbally confirmed that it was available and called me back in a timely manner to get my payment information to officially reserve the van. The man, however, at Murdicks is extremely slow in processing paperwork and customer service in general. I think from now on I will just call Tom in Ellwood City....i sure hope he got some kind of commission off of us because he's the one that deserved it!! Thanks Tom!

Jessica S. le

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Le client n'a pas laissé de commentaire.

ziyu z. le

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Le client n'a pas laissé de commentaire.

Shelby W. le

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Nothing... mr Murdick was very helpful and kind. I never rented a u haul before and he made it very easy. Thank you!

Bruce S. le

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Le client n'a pas laissé de commentaire.

David S. le

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Have equipment in the location it was to be picked up. We had selected a different location because they were open later, but Murdick employee stayed longer until my husband could get there. We would rent from here in the future if needed

Eleanor C. le

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Had three U-hall rentals, several customer and the phone ringing with only one worker. Had to wait over 1/2 hour before I was taken care of, which took up some of the time I had the rental for. And the worker did not apologize for the wait time or the fact that he answered questions from phone call before taking care of customer in front of him. Need more worker to make more productive.

John T. le

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Le client n'a pas laissé de commentaire.

Stephen O. le

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Le client n'a pas laissé de commentaire.

Brandon J. le

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If I were suggest anything, it would be maintaining the trucks a little better. When I put it in gear to drive it, it got stuck and had to kinda jiggle the shifter to get it to go and the brakes seemed as if they needed to changed soon. The truck was as clean as a Uhaul can be. All in all the truck did what I needed, just probably could use a little maintenance.

Mark K. le

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The guy i dealt with was very friendly and helpful.

Sarah S. le

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Make sure the right code is given so customer doesn’t lose half a day because we have to go to a different location

Laura C. le

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Le client n'a pas laissé de commentaire.

krystal m. le

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the price is not what you advertise.

Rick s. le

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I don't think that you can improve on my rental. Everything worked as expected, service from dealer was at least very good

David C. le

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Like I said in above we were mad that our stuff got wet

nancy s. le

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check in took 45 minutes and 2 calls to customer service. ridiculous. and no where to even sit down.

THOMAS M. le

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Check out and leave just a little faster - otherwise all perfect - the gentleman was very helpful

Douglas A. le

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Le client n'a pas laissé de commentaire.

Christopher N. le

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Slow service even when I pre-checked everything online. Equipment was not ready at 8am as requested. Store didn't open till 10 am

David D. le

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Le client n'a pas laissé de commentaire.

Sam J. le

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Le client n'a pas laissé de commentaire.

Raymond J. le

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Le client n'a pas laissé de commentaire.

Bob H. le

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We found an old bag of Wendy's good that had hot dogs in it

Shannon B. le

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Le client n'a pas laissé de commentaire.

SHAWN M. le

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Le client n'a pas laissé de commentaire.

DEWAYNE K. le

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Le client n'a pas laissé de commentaire.

Ed R. le

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Le client n'a pas laissé de commentaire.

DEWAYNE K. le

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Le client n'a pas laissé de commentaire.

Brandon O. le

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Guy that owns the location showed up late. Reservations were made for 10am. Posted business hours on his own door says 10-6. Had to get the neighboring business to call and get they guy to come into work. He showed up 45min late. The office is a hazard with all the clutter and papers and receipts are stacked up everywhere. It looks like a scene from that hoarders tv show... disgusting

Dan R. le

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Took 1/2 hour to get the trailer. Person at the counter needs training on your computer system. Took him about 5 minutes just to figure out how to print my receipt. No, I would never recommend this location to a friend.

Edward S. le

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Le client n'a pas laissé de commentaire.

Mary Lou M. le

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wasn't murdick's; it was Rapp's bicycle center

Jennifer C. le

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The fees are absolutely ridiculously expensive

ALDOLFO L. le

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Le client n'a pas laissé de commentaire.

Flexcia D. le

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Le client n'a pas laissé de commentaire.

heather-craig s. le

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Le client n'a pas laissé de commentaire.