Le client n'a pas laissé de commentaire.Brian F.
Customer Reviews for Mutual Motors LLC
(U-Haul Neighborhood Dealer)
Pour nous contacter
Danbury, CT 06811
Services dans cet établissement :
- Lun.-sam.De 8 h am à 7 h pm
- DimancheDe 9 h am à 5 h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Check in and out was very fast!William W.
Easy to rent here but slow in paperwork will rent here againFRANK L.
Le client n'a pas laissé de commentaire.Robert S.
The vehicle.. I had a blow out on the left front tire in Massachusetts. I stopped by the U-Haul in woscheter ma. With 12psi.. they told me to move it around back I told them not best idea.. they tried to fill the tire.. but stopped at about 30psi.. I asked for help inside.. they basically said not our problem. And said call assistance number.. and maybe three hours they come.. I was distraught.. but the place next door. Fixed the tire.. when I returned the van.. I told the mill plain location what happened.. they were very kind . And said they will address all issues and were very kind.. I will always rent from mill plain.. I asked them to look into the ntires and brakes.. and they asked the maintenance guy onsite from U-Haul..mike D.
Le client n'a pas laissé de commentaire.GARRY C.
Le client n'a pas laissé de commentaire.Mark R.
Everything was on point, vehicle was out front waiting for me clean and full of fuel to get on my way quicklyJohn C.
The attentat ray Klinger.. or Klingon.. at the location was awesome.. the vehicle was clean. But the van.. started having issues.. with tire pressure.. first left rear . Then both fronts.. all dropped from 65 or 70ish down . To 50 or bellow . During my trip.. the location was very helpful and I will always be back there. Original I needed van.. then client cancelled.. and then I retook same van after 4 miles . They were great.. at location. And I got same van.. but.. the tire issue.. I understand was not Thier issue.. and when I left everything was fine.. and when I returned.. I used them for fuel and explained and took pictures.. they allowed me to keep my car there under a camera.. I'm very happy with the locationmike D.
The vehicle I used was clean, it does need some work. Trying to get up the hills it didn't the power.Karen M.
Ray was awesome, he went above and beyond!!!Michael H.
They were very professional and helpful, I will definitely go back and rent a truck from them again.Guy G.
Great service. Quick and efficient. Reliable. Great dudes, all of â€˜emSam E.
Bill was great to work with. Everything was fine. I recommend this location.Pascal S.
Le client n'a pas laissé de commentaire.norman V.
Le client n'a pas laissé de commentaire.Steve B.
This location was great. However we started on Newtown Road at another location and went through the mobile checkout which was a pain in itself to have no key in the lockbox. No key in the lockbox. We rent a truck every weekend for the high school marching band and we're on a time limit. We had to have a truck to get the instruments to the competition or they couldn't compete. The 800 number was great and found a truck at this Mill Plain location and they were wonderful. Had it pulled around ready for us so we could make it to the competition on time.Edward D.
Nothing. This was the nicest U-haul person I have ever worked with.David R.
Nothing the location I picked the uhaul up not only had a really nice guy working there but they were efficient and easy to useAnthony L.
Le client n'a pas laissé de commentaire.JAMES B.
Le client n'a pas laissé de commentaire.Mike K.
They are the best! Super nice and very helpful! Always my â€œgo-toâ€ for my uhaul rental!Kimberly W.
Great service and great equipment. Bill and his staff are very friendly and accommodating.Ron B.
the truck was very dirty and not in good condition at allLen B.
Bill Asmar was great to deal with. Vey efficient and helpful. I highly recommend his location.Ron B.
Le client n'a pas laissé de commentaire.John S.
Very easy process. Staff was very helpful.Steven R.
I can't think of anything - maybe update the vehicles. The onsite manager was phenomenal. Very friendly, professional, courteous. Great guy. He made the experience pleasant. Promote him and give him a raise.Serge K.
Le client n'a pas laissé de commentaire.Debbie M.
Very helpful and easy to deal with. A pleasure. This was our second time using this UHaul dealer. Glad we came back.Douglas D.
Le client n'a pas laissé de commentaire.Jonathan A.
Le client n'a pas laissé de commentaire.Anthony C.
They did a good job. Out fast and return quickly. N thanksAlfred B.
Le client n'a pas laissé de commentaire.Sarah B.
Smooth as silk. ThanksELIZABETH S.
Great place to pick up a rental van. Great location. Friendly, efficient, no nonsense service. Better than our other local U-Haul sites.Anthony D.
Le client n'a pas laissé de commentaire.patricia F.
Needed wiper fluid it was low and much needed today.ROBERT F.
Le client n'a pas laissé de commentaire.PEIDE L.
Great sevice and great opportunityJAMES B.
Le client n'a pas laissé de commentaire.GERALDE G.
Le client n'a pas laissé de commentaire.Daniel B.
Le client n'a pas laissé de commentaire.Anthony B.
its too bad thew previous person using the truck was 2 hours late, was not happy, but the location did contact me that they were late.RYANWILLIAM M.
Le client n'a pas laissé de commentaire.Robin D.
Very clean, maintained UHAUL 9' cargo van. Was ready for immediate rental. Pick up & return was fast, friendly & efficient. Merci.Leslie S.
the Van was very clean and almost brand new. the problem was that some prior renter did something and it had a repulsive oder and infested with flies. Maybe a dead body was transported in it.. if not for one day rental i would have changed trucks.chris O.
to return a vehicle after hours, you are instructed to drop the keys in the orange return box, however the key fob is too big to fit through the slot in the orange metal box. the slot in the box needs to be enlargedMICHAEL R.
Le client n'a pas laissé de commentaire.IGNACIO R.
Le client n'a pas laissé de commentaire.Michael L.
Le client n'a pas laissé de commentaire.Roger M.
Le client n'a pas laissé de commentaire.BRUCEALLEN C.
Le client n'a pas laissé de commentaire.Howard D.
Even thought I did everything online I still had to have a in person pick up for keys. Was suppose to be a contactless arrangement, especially with Covid still upon usANTONY R.
Le client n'a pas laissé de commentaire.Kavic W.
Le client n'a pas laissé de commentaire.Richard C S.
Le client n'a pas laissé de commentaire.Melissa C.
Truck was awful. Terrible steering. The pick up place was disgusting.Jared F.
All was good, fast in and out happy happyJO0SHUA W.
Le client n'a pas laissé de commentaire.PAUL P.
Le client n'a pas laissé de commentaire.GEORGES J.
Le client n'a pas laissé de commentaire.WILLIAMTHOMAS II C.
Outstanding job. Very kind and very helpful.JOHNNICHOLAS K.
Le client n'a pas laissé de commentaire.Alan O.
Le client n'a pas laissé de commentaire.Leslie S.
The customer service was excellent. Unfortunately The seats were were full of pet hair. And moving forward they should do a better job cleaning the interior of the vehicle. Other than that it went smoothly. MerciJose M.
Le client n'a pas laissé de commentaire.Andrea B.
Le client n'a pas laissé de commentaire.Robert D.
I have used this place a few time. Great service no waiting around or bs.Peter M.
Le client n'a pas laissé de commentaire.William Y.
Le client n'a pas laissé de commentaire.Andrew H.
Le client n'a pas laissé de commentaire.Joseph R.
Great service !!arthur S.
Owner overfilled tank above level I left it at and charged me for it. I asked if he would reimburse me and he said I'd have to ask Uhaul. Awful service.Patrick S.
Le client n'a pas laissé de commentaire.FRANCIS C.
Le client n'a pas laissé de commentaire.Brennan C.
Owner was a bit gruff and did not wear a mask for COVID-19.Laura B.
Great costumer service. I didn't have to wait to much. Very easy and drop off. Highly recommended. For sure will be using you guys again. MerciDOLCE R.
Le client n'a pas laissé de commentaire.John B.
Do a walk through with the customer on the rental and give details on the equipment. It was my first time renting from UHAUL and my experience wasn't great.Maria B.
Le client n'a pas laissé de commentaire.Mark F.
Great service!Thomas G.
Le client n'a pas laissé de commentaire.Axel Abelino V.
So convenient and fast in and out.Todd C.
I had to use this location which is an hour away from my original home. We use the Poughkeepsie, NY location and we're not able to get the hitch that we ordered. I was not told that the hitch was on back order when I ordered it (3 weeks in advance) which led to a car having to be left and brought in by someone else. This made it much more expensive and honestly was one of the worst experiences I've ever had with a company.Christopher C.
Fantastic Service, Highly recommend dealing with Bill the owner!!arthur S.
Le client n'a pas laissé de commentaire.JeanMarie G.
There's nothing to improve. Everyone was nice super niceGrant B.
i have to say that Ray was amazing at helping me to get the van and to return the van. I would highly recommending going to this location again!Ursula H.
Le client n'a pas laissé de commentaire.PATRICIA G.
Le client n'a pas laissé de commentaire.Sandra S.
There is no sign indicating that you need to go inside the establishment for UHaul information. I was standing out there for a while and no one came out to ask me if I needed help. Also they were closed at the time of drop off and the instructions of key drop of are not user friendly. They should be provided prior to for example: your rental is due back at 5:45 and we will be closed by that time. Please get familiar with the steps you need to take when returning it since no representative will be here at that time.Luz G.
No Improvement. / I was satisfied with both equipment and customer service, Thank you. Mike DMichael D.
Le client n'a pas laissé de commentaire.Brian R.
When I went to pick up the rental which I did not opt for insurance coverage on, the owner told me he would not rent it to me without paying for the insurance. I could not change my plans, so I paid for the insurance. The insurance is optional for a reason (my auto policy covers me), individual owners should not be allowed to strong arm customers into paying for insurance if it's not required. I will not be renting from this location again, and I feel that I was ripped off.Evan M.
Le client n'a pas laissé de commentaire.Joanna N.
Le client n'a pas laissé de commentaire.Mary C.
You get quick service and well maintained equipmentEric V.
This location is also a gas station and the person managing my rental was doing a lot of things at the same time. Not exactly top notch customer service and old school methodologies (not tech savvy) but I did get the vehicle I reserved and left with it, so I left with what I ordered with the exception of the cloths that were supposed to be in the truck. I was refunded these when I returned the vehicle at my return location (different location). It was a rushed experience, but not horrible. Rough around the edges.Stephanie O.
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