Make sure the trash is out of the truck and it is clean. I had to sweep it out.and dispose of the garbage.
JOHN B
Customer Reviews for Myakka Tire
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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After being moved here (30 min drive away) from my preferred location, I wanted to get an earlier start so I could get loaded and on with my day. Called the location to get the hours and confirm my truck would be there. Showed up right after opening hours and nobody was there. Called and was told they'd be there in 5 min in total I waited half an hour before anyone showed up from the time I arrived. Then it took 45 min to get the truck bc the first truck they tried to give me wasn't eligible to be rented in their system. Finally they did not have the dolly that I needed to move and the only recourse they offered on their end was removing the dolly from my fees. Leaving me to figure out how to move all my stuff on my own. The only bright spot was the employee at the pickup location they were nice and helpful and I don't attribute any of the issues to them.
Nicholas LExcellent service
Adam lEverything was great. Super easy to deal with. Also easy to contact by phone when needed. Rare these days!
John MEverything was good
George WGood prices. Good service. Very helpful staff
Michael BI have nothing to recommend. Everything was smooth and easy, both pickup and return.
David cYou guys are AMAZING! We traveled from Indiana to Florida last week - We rented a 26ft truck and a car transporter on our way (day 1) we had a blowout on the transporter - your team dispatched someone immediately and they came and put a new tire on, the 2nd day of travel we had another blow out on the other side of the transporter again you dispatched someone immediately to our location and they put a new tire on. There was constant communication with Uhaul and us during this process and it made us feel safe and secure in our travel. Once we got to FL our closing was pushed back a few days and your customer service center in Myakka City FL - waived the extension fees for a few days for us! It was truly a blessing for us! I will highly recommend Uhaul to ANYONE I have been telling everyone about the fabulous customer service from Joe Miller at Millers in Shelbyville IN (where we left) to Myakka City Uhaul (in Myakka FL). A+++ Thank you for being so kind and efficient. We truly appreciate everything you did to make our move less painful. April and Josh Delano
Joshua DJohn was courteous and provided great customer service.
Karren RVery easy pickup and drop off no hassle. Reserve early !
JOSEPH PJust need timely confirmation when equipment is returned, it would eliminate concerns.
William MVery professional and was prompt on arrival to complete the rental transaction.
Cheryl MThe truck I rented this time was older and had some power issue. Seemed like the transmission was having a hard time getting in gear. The inside of the cab was pretty dirty. Old spilled drinks and stains in and around the cup holders. We also had a hard time getting cell service out there. If there is onsite guest Wifi to connect to, that would make the process of pick up much easier. Took almost an hour to get the app to work.
Mark WNothing, the agent was excellent very professional.
Eldia LVery good place to rent from.on time no waiting around very appreciated
David C24/7 log in process was a nightmare. Spent 1 hour and 12 mins on the phone(Genece) trying to get a lockbox code to retrieve the keys. She was awful and didn't help. She would leave me on hold for 15-20 mins and come back and ask me the same questions. The truck had sunflower seeds and a cigarette butt in the cab. The dolly we rented wasn't in the truck. The worker from this location called me and said he could see us from the Dollar General across the street where he was at and was coming right over to give us the dolly. We waited 25 mins and he never showed up. One of the worst experiences dealing with a company ever. I requested a call back from the Regional manager Johnathan and never got one. I probably made 15-20 calls over a 2 day period trying to fix all the problems and locate another dolly and drop off location. I will never use uhaul again. I will say there was a couple uhaul employees along the way that did help. One was Nikki in corporate escalation. Mother was Johnathan the Bradenton supervisor. There was an employee who added miles to my rental, but I can't remember her name and another night supervisor who also helped, but I can't remember her name either.
Gabriel HAppreciate the great service
Kevin CThis facility should absolutely not be part of the UHaul team. Not open to supply my equipment as scheduled, was told to just take one, had to hook up trailer myself, was as rude as an individual could be on the phone to the point he was mean. The first trailer the owner told me to take by phone had very old bald tires. I HIGHLY recommend a UHaul representative inspect this facility. Do not go here for UHaul equipment period! This whole rental experience was a nightmare with this place that looks like a hoarders junkyard.
Robert APick up location was 40 minutes away from our location.
Robert AJohn was friendly and accomodating; quite easy to work with. We had to change our departure date twice, due to work related issues, and he was kind and understanding about it. It lessened the stress of the move considerably. The truck looked, and drove like practically brand new. All-in-all a good experience under trying circumstances.
David RJohn at Myakka Tire was VERY helpful. went above and beyond.
John MExcellent customer service
DAVID HHe told me I could drop off the trailer at any Tallahassee location but that was not true. I went to 3 locations and only the third accepted the trailer. Very annoy and time consuming!
Anna PGreat Service!
Keith CThird time renting at Myakka Tire. Always a good experience.
James MVery helpful and friendly. Easy access to yard.
Brett Fwas a pleasure renting from this location, many vehicles to choose from.
sean rHad to call the number on their sign because they were closed but website said they were open.
Anne lNo one on site at 8am. Trailer parking area not clearly marked. Trailer area not level so very difficult to get trailer off of truck hitch. why don't the the trailers come with a stand attached to the tongue?
HARRY CSo nice and easy to work with. Thank you.
tammy mJohn is wonderful and very accommodating! The truck was clean and big enough for my move! Thanks John
Barbara SThe wiring on the trailer was no good. The pigtails were ripped off. The location wasn't open during the hours they were to be open. Don the supervisor of U-Haul was very rude. Sandy from traffic was the only one who knew how to get anything completed
Rhett BJohn is always a pleasure to work with.
LARRY MVery nice and helpful
Mitchell MWe told John at Myakka Tire about THE SPECIAL WE WERE OFFERED and the note on the contract, so he kept all the papers and charged us for additional day and coverage. I don't know how John should know about special, but you need to find a way to communicate this information, or don't offer the special, NOTE: I DID NOT ASK FOR THE SPECIAL , BUT NOW I DO,,, APROX. $98 REFUND
Ricky HAn exhaustive and ridiculous experience 3,5 hours later! I was trying to be patient for the first couple of hours, because John said u-haul changed the check in process, so he didn't know how to do various things to push my reservation through, then his computer didn't work, nor the printer, etc. He kept blaming u-haul saying he wasn't going to work with them anymore, but it seemed like maybe he didn't know how to use his own computer or anything either (well, he even said that). Then he wanted me to leave without signing a contract or anything. The trailer was full of dirt/sand and back door broken so it wouldn't seal, which meant it took on water while traveling across country in rain and snow. It forced me to unload, clean and repack the thing in another state. I bought weather stripping then, which kept it from leaking anymore too. I noticed the door stuck when he gave it to me and inquired about it, but he said it'd be fine. He did flip my hitch and ball around when I asked so it wouldn't drag as low, which was appreciated, but he stripped the heck out of the brand new bolt too. Very frustrated and wouldn't recommend this location to anyone. It definitely wasn't the quality of service I'm used to experiencing with u-haul.
Jessie JTruck dropped off with 1/4 of a tank more gas than when I picked it up but I was charged $2 for over mileage! ? U-Haul has the lowest mileage allowance of competitors; need to consider size of geographic area! Convenience was deciding factor.
Judy PVery friendly service
Gerald ZJohn has always provided us with timely and professional service.
Lee CExcellent customer service!
Marvin HWe were not happy with our experience of picking up our trailer or the communication as to where to pick it up. We were told we would be able to pick it up at a location in Arcadia, Florida, or, if it was not going to be available there we would be called two days prior to the pick-up as to where it would available. We were not called and the location was changed to about 25 miles further away. However, we were sent an email, but we were told we would be called. Picking up the trailer 25 miles away from where we thought we were going to be able to pick it up was just very inconvenient; plus, we weren't notified early enough to make adjustment in our schedule.
Stephen JFantastic service!
NORMA CThis location was wonderful people were friendly we went in they took care of us right away with no issues.
TIMOTEO RRefused to buy back unused boxes, as you advertise that you will do.
Adam KJohn was very helpful
Howard MThanks for such an easy rental experience!
JEAN SThe person that helped us made it very easy on a tough day of moving very nice this is the 2nd time we have used this location we love it.
alfred s