Évaluations des clients Myers Customs & Automotive LLC

Pricing for the rental should be disclosed before the contract is drawn up, so there are no surprises.

This was a very easy experience. I was having a difficult time doing the mobile pick up but went in and was assisted by Brian. He was so very helpful and provided excellent customer service. I will definitely recommend this location to everyone and will personally choose this location for myself again.

The truck that i was suppose to pick u in Shelbyville TN. was not available at the location so i was contacted 1 hour before i was leaving and informed me that the truck was not there. they gave me another location to pickup at. The back of the truck had fish aquarium stones all through it. There was 3 DVD's behind the passanger seat. When i stopped to put the fuel in it a empty beer can rolled out from the passanger seat.

I was grossly overcharged. Isent an e-mail complainng of this with the specifics. I have not evn hd the couretsey of a reply. There is large fraud in my bill and I want answers.

U-Haul should improve on the web site info when a customer finishes reservations regarding the inconvenience encountered as follows. Be sure to call the location chosen for pickup a few days ahead of time to be sure the equipment be available. The info on U-Haul.com does not warrant the combination of equipment and pick up location.

I utilized the mobile check in but the phone number to confirm went to a voicemail that could not receive messages. I reserved a truck for 7am. They did not open until 8am. Mobile check in dud not work. When the owner arrived, I had to go through the entire process in person. Signing documents etc. Why provide mobile check in if the location prints paper out for signatures? Or if the only way to get a truck is to physically go in? No masks were worn, no cleaning measures taken. Overall, I'm not happy with the process. I will likely be charged the full amount even though I was delayed for an hour.