They changed me for gas which I already filled it up even utility dolly didn't work properly and that wasn't the dolly I ordered. I wouldn't recommend this location. Poor service ruined my moving…
perry sang Lee
Customer Reviews for NA Chevron
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Location did not provide a lock for the truck. Language barrier but it was fine.
Rosa PortilloNothing, we were very happy with the ease of pickup and return, and the quality of the vehicle.
Gene christopher RillingThey gave me a truck that ended up having 2 bad tires. I would like compensated for my bad experience and delay it caused in my cross country move. I have pictures of the tires. They should never have rented out this truck in that condition. I would like somebody to contact me. 4805992884
Sherry ReadThey charged me for an extra day!! Fraud!!!! And no kne from UHAUL HAS YET TO REACH OUT!!!
Courtney EllisThe trailer was not clean but performed well in our travels. The location is sub-par -- bars on all the windows, grubby store appearance, dirty parking lot.
William kruckebergAwesome customer service! I required a truck for a quick unexpected pickup and delivery of furniture and they were courteous and provided service fast!
Josefina WodochekNon
Justin KoperskiThe lady in the shop was very nice. The location is very easy to access.
DAWNE PAMPLINTire pressures varied quite a lot; tie-down straps needed to be better secured to the trailer at pickup - one came loose and fell to the ground after just a few miles.
John BoldtThey were professional, friendly and I would definitely go back to this location, 600 Wyoming Blvd SE. Good Job!
Nicole ConleeGentleman running the chevron was awfully kind.
ELI HUGHES HANKINSWell, the front end was out of alignment…. Take you hands off the wheel and truck pulls right. Tried to exchange truck in next town, Santa Fe NM. UHaul guy was helpful but had no trucks. Secondly, exterior windows smothered in dead bugs ( unclean). Dirt on the floor, steering wheel was sticky ( gross). I checked fluids, wiper fluids almost empty. Oil needs to be changed ( really dark). Aside from that, the truck rolled like a champ for 14 hours straight.
Andrew VoisardI think I got the last 15' truck in Albuquerque when I went looking on Friday evening. I had no choice to get a truck earlier, because I had just received the keys the the condo I bought. When I got the truck on Saturday morning, there were no pads, nor was there a hand truck (dolly). I still had to pay full price ($85,88) plus $29 for gas. :-(
Lawrence LuceroWindshield was dirty and needed to be cleaned. Wiper blades were in need of replacement and streaked badly even after I cleaned the windshield. Truck and tires were otherwise in good condition.
STEPHEN BURGESSI was billed twice, at the first place a tire was missing so I had to go to the other side of town to pick up another trailer. Why did I get billed twice?
Dennis BilligStaff in Albuquerque was perfessional, patient, explained everything about the trailer and shared best ways to keep the trailer safe during our trip. Once we arrived to our destination 1 400 miles later the staff in Oregon was great too! I would definitely recommend Uhall to family and friends, and will use again.
Hazel Tull-LeachIt was not very clear upon immediate arrival of the locations services. There should be a sign outside stating that this is a 3rd party service. So unless you take the time to see if they have the rentals , you would end up missing it.
LUIS FLORESVery helpful and friendly!
Scot SmithKeep UHaul parking areas cleared. There wasn't a good place to park the truck. Convenient to Kirtland AFB.
Samuel McCrawNo parking, store clerk only employee. Convenient store with one clerk should not be uhaul location.
WILLIAM CRANEDifficult to locate as not well marked as a U-Haul location, wasn't indicated I was looking for a Chevron Station.
Ronald GlaserIt would have been a much better experience if I could have picked the truck up at the location I requested which was walking distance from my house. Business should not be done at a gas station.
Patrick ReidAuto transport's lights did not function with the 15' truck I had rented earlier in the day. The manager asked me to goto Walmart to buy a cable to try to address the issue. It did not. I ended up cancelling the auto transport all together after hours of hassle.
Michael ZubelewiczOpen the location for rentals on time. Worst experience ever.
Samuel SlagleEquipment wasnt available at time of pickup. Not this locations fault but situation was handled very poorly by NM Uhaul agents. I was upset about not being able to get all the equipment I reserved and I was actually told by a Uhaul rep over the phone that "maybe i should have rented with another company because Uhaul is incompetent"..... I think maybe I will for my next truck rental!
Matthew GregorieConvenience store cups were left inside the truck. I was told the trucks are cleaned and disinfected after each customer, but after wiping down the steering wheel, door handles, knobs, etc, for extra protection, my cleaning wipes were black. Was not wiped down, or sanitized, although your site stress the importance of, and how cautious your company is of the COVID virus.
Karen Cranethey did not have my deposit. So I'm waiting
Richard GallegosThe truck I was supposed to get (that had a dolly) was stuck behind another truck, so they switched me trucks and I didn't get to use the dolly they still charged me for. It was made clear when I rented the truck that I would not be able to return the truck to a new location, especially since I had searched with a drop off location. Had I known this, I would have chosen a better location and not kept driving circles around the city. Bad experience from me overall. Will not be a returning customer
Andrew CunninghamIi can't think of a that needs improvement at this time
BETTY HORNBACKLockbox drop off was broken on site and also store was not open on weekends.
Herman SeijasAucun
Jorge CoreaVery professional staff that was extremely friendly and helpful.
William MercerUpon returning the truck anywere if you teturn earlier like i did 2 days earlier they should give you some sort of a credit for returning with more gas rhen u started with clean truck n 2days early
Robert WestropeProfessional staff that accomplished a very fast turn-in.
William MercerTher was discrepancy with the other location. On Wyoming and zuni rd. Neighborhood store had to wait an hour or 2 and won't be going to that location. Was interrupted quite a bit with customers coming in and out of the facility.
Patricia FlandersOriginal location was closed, this location was very accommodating and check in person was very polite and helpful
Charles RoseTruck was a ness in the cab. The woman cashier was ordering stuff for her run down gas station while her 2 kids were screaming. Drivers tire was low and had to be filled twice a day. The ignition was stuck and didn't know if it would work every time I tried. Aweful Aweful experience. 2nd time in a row I had to travel across town to get a truck when uhaul is a quarter mile away from me. Penske and budget are looking good to me. Shame I spent good money at uhaul.
Paul GardeckiA old run down half out of business Gas StAtion, Attendant didn’t know what he was doing , did all paperwork on his cell phone and it goes on and in !!!
Robert pughWonderful,service. The man even came short distance for key to our rental truck and car trailer. They were closed at time of our arrival.
vince kaplanThe check out process was a disaster. We reserved for 7am online, and when we got there, they didn't open until 9am. We finally started checking in, and the computer errors kept us there until almost 10am. I thought Jamie Kennedy was going to pop out any minute. It was ridiculously slow, then there were hidden costs after we brought it back. Go elsewhere, Uhaul doesn't have their stuff together.
Robert ObregonThe guy can't print out a copy of my receipt and just sent it to my email instead. A little inconvenience but still it would have been better to have a physical copy of the receipt.
francis moralesTruck was dirty!! Back load was dirty.. door open was broken. Had to reach through other door to unlock door.. charged us way to much. Will never go there. They said it was going to be $80 plus $14,99 insurance to rent truck. But was a different story when we turned it in.. we paid way to much for a rent truck.. bad customer service and the sales guy was in a rush he did paper work and didn't check back load of truck. Poor service and no friendly service. Was rude when we tired doing application. We like our money back!!! Refund do to our service
HARRIS TSOSIEThe gentleman I worked with was very nice; everything went well.
Katherine SpielmannNo problems returning the trailer.
Gary BontlySeems maintenance is needed on certain small things. Lube rollup door and ramp. Truck also seems to maybe have a vacuum leak.
Robert ShannonDropped trailer off at this location the store clerks were very kind and courteous and helpful
ROBERT PENAFirst of all your uhaul site needs work ,,pics of drivers lic.was option ,then find out its not took more time at location ,,your site said I was getting 12 foot truck ,,they tried give me a 10 footer with no ramp ?they need to learn the sizes and better marked on outside so customers can see what size they actually are ,,over all truck was ok
Rudy PerezYall need more one way motorcycles trailers. There was 500 dam motorcycles trailers there for in town use only. I got the only one way trailer n Albuquerque. That's BS.
Terry Houk