Évaluations des clients Napa Gas
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Napa Gas
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joseph F. le
Truck was dirty inside bed when I received it. Cleaned it after I was done.
Brian B. le
The guy couldn't have been more unhelpful. No eye contact. Just sat like a doofus at the computer and didn't even look up. I asked were to park the trailer, he just swept his hand and grunted. Then I asked if I could have a receipt and he didn't speak or look at me. He just printed it. I stood there because I didn't know if he needed anything else to complete the process. After an awkward minute, I asked "Is that all?" He looked at me then and just stared. I then said "Do I need to sign anything or are we done?" He simply said "that's all." Then as I went out to get in my car and leave he was walking out and saw where the trailer was parked and said "You parked it in the wrong spot!" I just got in my car and left.
ted W. le
Came right out, disconnected the trailer, moved into position and asked if wanted receipt or email the receipt.
Kevin K. le
I reserved a truck a few days prior to a planned move. When I went to pick up the truck it was not available.
Danielrussell K. le
The employee was helpful, dropoff location was fairly tight quarters, some people nay have trouble dropping off trailers
Emilio A. le
The man who works here is rude, screams at people to hurry up and kicked me out because my phone stopped working and when i told him the phone doesnt work that fast he said there werent anymore trucks get out. So i did an online reservation and went to the morning person. He should be a business owner or even work with the public. He has not customer service skills at all!!!!
Jeremy W. le
Easy and convenient
Liesl O. le
This was a very busy gas station and the uhaul portion seemed shoved in the corner. Several people had to wait over 15 minutes for service - it seemed understaffed.
Cecilia G. le
The service was good. However, there was only one person helping and lot of people waiting.
thea W. le
the only problem was the online post registration check in that I filled out in order to "save time" at the check in. They had none of my info and had to call me for credit card number
john B. le
Windows were filthy and the tire warning lights were on. The rear view mirror was dangerous
Charles M. le
Less expensive
ernesto A. le
All well
John H. le
The lady who helped us (Laurie?) was terrific. She was patient, very helpful, and anticipated our needs. UHaul did not have our auto trailer on the day that we rented the truck, so that was disappointing, but she helped us get it connected when we returned on Monday to pick up the trailer, so that made a big difference.