Everything was great the staff was very professional.
Bruce D
Customer Reviews for Nathans Body Shop & Wrecker Service
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Don't change a thing!
Randell GThank you Samantha!!
Michelle BGreat place for uhaul rentals
Leslie JNo comments
Larry TUnfortunately they were closed when we arrived, but they were very helpful over the phone great experience. Would recommend them also.
Robert GSimple and fast pick up and return.
Daniel LThe only complaint I have is that you can get charged for not sweeping out the truck after you're done so it covers the service fee. But it should be swept out before the next customer takes it, because there was still a lot of dirt in the truck from whoever had it before me. Other than the little stuff like that 10/10 service would rent again next time I have to move :) the lady who helped me was super nice and friendly, she deserves a raise
Jade NNot a thing.
Edward JPickup was a breeze even though they were busy. Drop off was also quick and easy, a employee came out and even unhooked my trailer for me. Great service from both Sylva and Asheville locations.
Dylan BGreat office and staff running this site. Easy to get in and out of and the staff is friendly, professional and very helpful.
Bruce WFriendly and awesome service.
HUGH HA job well done!! Efficient, pleasant and hard working! Merci encore!
Sheila OVery friendly customer service provided. One minor issue. The stacking of the trailers front to back made it a little difficult to hand pull the trailer out as the tongue had to be kept low while disengaging. Perhaps build up the parking area with stone so it is level.
Steven KSamantha is awesome! Very helpful and knows her stuff!
Rand PThis location was closed on Friday afternoon at the 3:00 pm drop off . Truck was actual returned within 24 hours and should I should havr been credited the extra day I did not use and paid in advance for
ROBERT CSamantha was awesome! She couldn't have been any better! 5 stars is not enough!!!!
Joseph EThe truck pulled to the right, which was annoying after 1 200 miles. the insurance I bought for $100 did not cover a minor accident that I had. Repwest, the insurance company tells you to contact your insurance to make a claim. They only cover what your insurance company does not. I was under the impression that the insurance that I bought would cover that, but it does not. The door lock for drivers door quit working, which was also annoying. Obviously, Uhaul is a shady company by selling insurance that does not cover an accident. Never use them.
dave vSamantha at the Sylva Uhaul is absolutely a keeper, Very professional & polite. Definitely an Asset to the company. It was my 1st time renting a truck & if I ever Ned another I hope it's thru Samantha
Marvellia QSamantha demonstrated professionalism and kindness. Highly recommend
Michelle CSamantha is one of the nicest, most professional, and helpful people I have ever had the privilege of meeting. Transaction was quick and well handled.
Bruce PEasy , quick process
Crystal BSamantha was extremely helpful and friendly!! Great job!! Truck was clean and ready to roll!! Highly recommend this location for pick up or drop off!!
WILLIAM HThey called me at 2:55pm saying they were closing at 3pm that day when the posted hours advertised a 5pm closing time. They needed up agreeing to wait until 3:30pm and I was able to pick up the trailer, but I did have to change plans to accommodate this. The staff was extremely friendly, but a bit more notice would have been nice.
George HThe service provided by the gal Sam, was exemplary and I would give her the highest praise.
Philip CThe lady in the office was super friendly and helpful. I will definitely rent from this site again!
Rayvis KSamantha was very helpful and pleasant to work with! :-)
Ken NThe young lady on staff at this location was very helpful, and very pleasant to speak to. She was the only bright spot in this whole ordeal... The facility was not real bright and shiny but I guess it's a drop of point and it served its purpose
Kevin MNice Friendly, Unit was on the lot and efficient!
Laura FNeed more accessible parking
Lauren DGirl needs to be a little more. helpfull. Her problems are not mine. Just wanted to drop off truck. Made it very hard to do so.
James wthe place had more haul equipment than it had room.
Ralph GSamantha was very helpful and professional Highly recommend.
Robert Cdrop off was fast and staff was very helpful, the lady was very helpful. thanks
Calvin MSamantha provided the best customer service I've had in a while. She turned a mishap from the scheduling office into a great experience. Just when I was ready to discontinue offering my business to Uhaul, she turned the situation around. Thank you Samantha. She deserves Employee of the Month!
Barbara TDropped off the truck at 3 am. Spent 10 minutes looking for the key drop box. The name, Nathan's, was not on the building, but finally saw it on a door in very dark lettering. Very poor lighting.
Patricia RShe was very helpful and assisted us with the pick up!! Convenient and efficient. THANK YOU -- Tim DuFresne 803-747-9141
Timothy DGreat service!!
William WHe was extremely helpful and friendly!
Suzie CThe employee who rented us the trailer was friendly, courteous, and helpful. Keep up the good work. Nice to find a place that still understands customer service.
Dennis HFirst trailer that was assigned had a flat tire on it..had to reassign a different trailer..all units should be inspected daily...
Sterling PThe automated drop off was horrible. The app wouldn't take the pictures that I took for multiple times. Same with taking a pic of where it was parked. Also, the app didn't have an option to drop off 20 minutes closer at the U-Haul location in Bryson City, so it took an extra 40 minutes of drive time along with about 20-30 minutes to get pictures that U-Haul app would accept.
Michael Mit was Sunday no was there, just dropped it off
Danny BThe lady at the store was so very helpful
Jimmy LWonderful folks, very helpful.
BUCK CI won't recommend anyone to the Bryson City NC location . Very unhappy with them .
Steven DDesk rep was extremely picky.
alec S