Évaluations des clients National Truck & Equipment

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de National Truck & Equipment

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JAMES S. le

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Le client n'a pas laissé de commentaire.

Andrew L. le

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Le client n'a pas laissé de commentaire.

John L. le

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Le client n'a pas laissé de commentaire.

Jason B. le

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No improvements needed. The gentleman behind the counter waited for me to get there after closing. Very helpful. AAA+++

James W. le

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Kevin great with great customer service

Dianna G. le

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Hes a nice guy. The place is a small for maneuvering trailers, but he will do it for you. I backed it out where I was prior but no.way I could back it in where it needed to be. No complaints at all.

James R. le

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They were very nice, this was my first time renting a uhal,and the experience was great.

JOHN N. le

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It was very easy and convenient

Anna C. le

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These folks went above and beyond to help me. I was supposed to use online sign it at 7:30 AM. The online service didnt work at all....uhaul you should fix this....seriously its an embarrassment....they came in earlier than they were supposed to br open and checked me in. I would never use online check in or truck return again.

Lisa S. le

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Le client n'a pas laissé de commentaire.

DEBRA W. le

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Not a thing! Everything was fine!

Lee M. le

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Le client n'a pas laissé de commentaire.

JOHN P. le

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above excellent would recommend highly to use this location for all your moving needs. mr phillps and his wife connie were the best !

BRENDA B. le

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VERY DISAPPOINTED with the large bag of blankets and 2wheeler attached inside the truck. The dealer would not remove them. They took up key space. Because they are there and you have no choice to remove them I will not be using Uhaul in the future. Space inside the truck is important and when you take space away from my ability to use it with items your trying to push at me is not good business. I also will be telling everyone about my disappointment with this. You need to take them out of the truck.

Kevin H. le

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Le client n'a pas laissé de commentaire.

Lloyd C. le

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Everything was perfect don't. change anything. ,

Justin A. le

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Very friendly place! Great experience overall. I am very glad that I chose this location. The owner is a super cool dude.

James M. le

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Le client n'a pas laissé de commentaire.

CHELSEA H. le

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Le client n'a pas laissé de commentaire.

Barbara C. le

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Put a sign on the front door letting people know the drop box and the pick box are not the same. I found it very frustrating Since the pick up box was by the front door where I picked up the truck and the drop box is around the back of the building and the light looks to be lighting the door not the box. It just was not clear at night and online return provides no instructions

Lisa J. le

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My original drop off location in dry ridge ky, rock star coach looked closed and was locked up in t he middle of the day. They also didn't answer when I called. The other locations were accommodating

Karen B. le

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Le client n'a pas laissé de commentaire.

Adam G. le

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Le client n'a pas laissé de commentaire.

Jenny D. le

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Kevin was a life saver in customer service! First, he helped me find the truck I needed on a very busy weekend for movers and was so patient and kind. Second, when the staff at our pick up location wasn’t there (sick or running late?), we couldn’t get our truck. I called Kevin not knowing what to do. Kevin and his wife drove to that location, got the key out of the lock box, took the truck to their location and took care of all the paperwork and got us on our way!! How many people would do that in this day and age!! I will always rent through Kevin, he and his wife are the absolute best!

Peirce J. le

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Le client n'a pas laissé de commentaire.

Jessica H. le

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Such great customer service! Thanks for all your help!

Paul H. le

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Le client n'a pas laissé de commentaire.

lorie B. le

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Le client n'a pas laissé de commentaire.

John L. le

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Le client n'a pas laissé de commentaire.

Bob H. le

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I called to rent this unit 2 months in advance the day before pickup I was told to drive 40 miles to go pick the unit up this is unacceptable.the gentleman in Crittenden was kind enough to drive an extra 20 miles to pick the unit up to bring it to his location so I didn't have to go as far kudos to him and the person in Dry Ridge who I initially signed up the unit with they helped out the most. I will give them five stars however U-Haul did a poor job of having my unit where it should have been with 2 months notice.

Paul H. le

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Le client n'a pas laissé de commentaire.

Aaron O. le

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The Crittenden U-HAUL is definitely our preferred location to use when we need a truck or trailer. The owners are really helpful.

Gayle J. le

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Le client n'a pas laissé de commentaire.