Customer Reviews for Nava's Market
(Concessionnaire U-Haul dans le voisinage)

254 évaluations

20 Schoolhouse St   Depoe Bay, OR 97341

(541) 765-2171

Heures d'ouverture de l'établissement

  • Lun au dim : 6h30 am à 7h pm

Services dans cet établissement :

Pour nous contacter

(541) 765-2171

20 Schoolhouse St
Depoe Bay, OR 97341

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun au dim : 6h30 am à 7h pm
  • Retour client 24 heures
  • habla español

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
4

Le client n'a pas laissé de commentaire.

Derek W. 
Évaluation :
5

Uhaul has proven to be an excellent choice for us every time a family member has needed to move in the past. We applaud your service. However, installing backup cameras to your fleet would help immeasurably to less skilled movers.

JERRI L. 
Évaluation :
4

My truck was clean and in good condition.

Michael M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEPHEN J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KYLE H. 
Évaluation :
3

I rented a 8x12 to go to the area for $380 after taxes. II needed a small 4x8 trailer to return back to Colorado. This location charged me $522, that's a $140 upcharge for a smaller trailer in less than a 2 week period.. also the door seals failed during the trip causing all of my belongings to be covered in road grim and snow.

PAUL S. 
Évaluation :
5

Very nice and helpful. They were very accommodating

BethA V. 
Évaluation :
5

Very helpful people.

Daniel G. 
Évaluation :
5

The owners were efficient, friendly, and helpful.

SUSAN C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRENT PRESTON B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FLORENCE W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Octavian T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RENEE JONES V. 
Évaluation :
5

The owner was extremely helpful and very pleasant.

Daniel G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

THOMAS MILLER D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRENDA MARIE M. 
Évaluation :
5

FYI. My driver thought the truck ran a bit “rough” and suggested that it may need alignment or suspension maintenance.

NATHAN C. 
Évaluation :
5

The design of the tow dolly is fantastic. The best and easiest I've ever used. Also one of the the best locations I've rented a U-Haul product from and I've rented a lot as U-Haul is my favorite. They had the dolly hooked to my truck and ready to go by the time my paperwork was done. Merci.

SHAWN PATRICK S. 
Évaluation :
5

Professional and attentive

RONALD GLENN M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Mark M. 
Évaluation :
5

Rien

MAC JOSEPH M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RONALD WILLIAM N. 
Évaluation :
4

Quick and easy, attendant was nice and pleasant. Helped me unhitch as well

Lamont W. 
Évaluation :
5

All was good. The agent helping us was friendly & cool under pressure. It was very busy, but it did not rattle him.

Jeffrey E. 
Évaluation :
5

Ismael was awesome. He was super helpful! It was early as all get out and he was very efficient in getting us the rig we needed, super kind and professional. Will definitely recommend to family and friends in the future.

Jazmyn M. 
Évaluation :
5

Good experience, very helpful.

THOMAS B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

William A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Harry R. 
Évaluation :
2

I was moving from Lincoln City to Otis, had to travel all the way to the next town to get a truck, so I had 20 miles before I ever loaded a box., then again, to return it.

Kathryn R. 
Évaluation :
4

The gentleman that helped me went way above and beyond to help me when I was trying to return the equipment. Even though it was an inconvenience to him, he remained polite and professional toward me. Many thanks go to him for helping me after a long and frustrating day for me.

Carolyn C. 
Évaluation :
5

Customer service was very prompt and professional.

REBBECA P. 
Évaluation :
5

I wish the directions/location would have just said it was a Shell gas station, and to check-in inside at cashier. The “Nava Market” is deceiving since it's really a Shell gas station.

Julian Christina S. 
Évaluation :
3

6x12 trailer: surge brakes did not work. Overheated brakes on my truck. Uhaul by way of Daniel at repwest who I tried to file claim with said brakes OK. That is WRONG. If the emergency break-away is tripped, the brakes MUST lock. They did not, I could spin the wheels by hand. Also, when I explained my verification to the rental store, they said these trailers don't have brakes. Really?I've towed trailers for years, both electric and surge.

peter S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jody Lynn F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tristan B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark C. 
Évaluation :
3

Did an overnight drop off. So I have nothing to say about service.

THOMAS COLE R. 
Évaluation :
1

Muy Lincoln City condo does not allow (and can't accommodate) trailer parking. We arrived late; after unloading, I took the trailer to a U-Haul location 4 blocks from our condo we have used multiple times before. When we went inside the station, we learned that the U-Haul agent had not been there for three weeks. Depoe Bay location was listed on the website as a "referred" location. There was no indication all three U-Haul dealers in Lincoln City had shut down. I had to go early the next morning, retrieve the trailer from the Lincoln City location and drop it off in Depoe Bay. Personnel there were helpful; the problem is with the system. I am NOT a happy customer!

Richard W. 
Évaluation :
4

My drop off location was different in the confirmation email than in the contract. Idk why that happened. I shouldn't have been charged extra bc of a glitch in your system.

Francisco C. 
Évaluation :
5

Absolutely perfect experience. Thank you!

Joseph A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David T. 
Évaluation :
1

See previous. Drop off was not good.

Pamela B. 
Évaluation :
5

Friendly, courteous, Professional. Thank you!

Kayleen W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

EUGENE TOM S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel M. 
Évaluation :
4

Great folks to work with, efficient and friendly.

PHILIP ALAN M. 
Évaluation :
5

Excellent customer service.

KAYLEEN LYNETTE W. 
Évaluation :
5

Customer Service saw me drive in and was out to greet me. Trailer was checked and recorded for turning in. Representative was courteous and unhooked the trailer .Drop off was quick and easy. Merci.

scott B. 
Évaluation :
5

They had everything laid out for me. It was quick and painless. The guys we're great. I'll rent there again when I move.

MICHAEL T. 
Évaluation :
5

Sounded like this truck might have an exhaust leak.

TERRY JAY D. 
Évaluation :
2

Rude, wrong rental upon pick up and attitude about correcting it. The truck was nice, clean and equipped as ordered but Uhaul in general a disappointment - sent us clear to Depot Bay for truck but same day, when checking myself found exactly what we asked for ten minutes away in Newport. On hold w 800 number for 1,5 hr when told a 20 min. wait. Trying to change it myself online and web site wouldn't let me in to order change. Very frustrated w the Uhaul process .

teresa K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LORIN L. 
Évaluation :
4

My truck broke down after arriving in Newport Oregon, no repair shops were open and no parts dealer had a replacement radiator for me. I decided to try and rent a uhaul and car transport trailer. NOT one uhaul was open in Newport, Oregon. Depot bay Oregon had what i needed I just had to get there. I called and said I was trying to get a taxi or uber to drive me up to Depot bay. Ismael of Navas market came down and picked me up. I offered gas money and he refused it. Ishmael went out of his way to help me out and try and enjoy a little bit of my vacation. Thank you so much! If i am ever in need a of a uhaul while in newport or depot bay. I will be going to Nava's Market. Thanks again Ishmael!

Christopher C. 
Évaluation :
5

NASA's as always, friendly and professional service. There are many choices in the area but why would I go elsewhere when I can rent from these amazing folks!

CHRISTOPHER N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOAQUIN BENNETT W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dan T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Andrew V. 
Évaluation :
5

The uhaul we rented needed a brake adjustment. Going up and down mountains with a fully loaded van was scary.

Hillary T. 
Évaluation :
5

Operator came out to meet me. Checked me in with a mobile device right at my truck. He unhooked the trailer and I was on my way in about 5 minutes! Outstanding!

THOMAS B. 
Évaluation :
5

The young man that checked me in was outstanding, very quick and extremely pleasant !

DONALD H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TAMMY LYNN F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID AARON M. 
Évaluation :
5

Keep up the good work

David B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph H. 
Évaluation :
5

Staff explain well about the trailer such as hitch, turning and look mirrors trice before change lanes..

Joy S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles B. 
Évaluation :
3

After getting the truck home I noticed a marker light was out and spilled beverages inside. When I got out on the road the steering was pulling to the right

Jonathan C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew R. 
Évaluation :
5

Amazing staff, quick and efficient

Beth B M. 
Évaluation :
3

Make sure you have what you tell the customer is waiting for them dont change things and act like it's ok

ROB ALLAN B. 
Évaluation :
2

I originally booked on-line. When I got to the pickup, no staff and just lock boxes for which I had no code. I called and after a long wait, Terry was very nice and helpful but we cancelled that reservation. Ismael at the Shell in Depoe Bay was wonderful as always. Fortunately, he had a 10' truck I could rent, I did to and returned it as happy as I could be. So the rating for the Shell is ***** but for U-Haul overall, not so good.

Michael S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sommer M. 
Évaluation :
3

!st truck given to us had no brake lights & 1 headlight. 2nd truck good. Still a pending charge on my bank acct for additional mileage which was paid in full. Whoever is in charge of maintenance is not doing their job. Please correct charges!

JANET LYNN H. 
Évaluation :
5

Aucun

Romar D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARTIN S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JONATHAN R. 
Évaluation :
5

Make it clear that if you ask for extra days that there is no refund in the event you do not need them!!!

Marjorie I. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ricky L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAHN JEANNE H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CLAUDIA H. 
Évaluation :
2

The truck was not at the location that was agreed to in Lincoln City. I had to go to Depoe Bay and lost precious time. It made for a frustrating morning. If I order from uhaul on line they should confirm there is a truck at the location they tell me to pick the truck up from instead of making me go to another location in another town!

Jared H. 
Évaluation :
5

That location has been especially helpful in getting us a sufficient moving truck so that we can collect furniture for fire survivors in our area here. We truly appreciate them and their streamlined service to get us on the road.

PHILIP ALAN M. 
Évaluation :
5

Rien

WILLIAM TERRY B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian F. 
Évaluation :
5

They worked very well to make sure that we had a smooth process of picking up and checking in the truck that we used. They went the extra mile to make sure that we could get the right truck so that we could collect furniture for fire survivors in our area.

PHILIP ALAN M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRENDEN C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Russell K. 
Évaluation :
4

Staff was helpful and friendly.

THEODORE L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Fianna M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael G. 
Évaluation :
5

David was extremely helpful

Darice S. 
Évaluation :
1

I will never rent from uhaul again...they made a stressful, long distance move even more stressful. Two days before my move, no truck was available despite booking 7 weeks in advance. Ended up with a small truck and not able to fit all my belongings. Excessive fuel charge, 69 for a half a tank of gas that I forgot to to fill as I was exhausted from the move and stress. Never. Again.

Tracy P. 
Évaluation :
4

Location is handy. Drop off went quickly.

Carol H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brad G. 
Évaluation :
5

Very convenient for dropping the trailer

Andrew R. 
Non les évaluations ont été soumises pour cet établissement.

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