The young lady at the New Ga location was very nice and helpful.DONALD S.
Customer Reviews for New Georgia Self Storage LLC
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Villa Rica, GA 30180
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - mar : 9h am à 5h pm
- Mer : 9h am à 12h pm
- Jeu - ven : 9h am à 5h pm
- Sam : 9h am à 12h pm
- Dim : fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Bill S.
Le client n'a pas laissé de commentaire.Carey J.
The Associate at this location was very helpful and friendly.BRENT B.
Excellent customer service and always friendly and helpful.Vanessa G. | Expérience générale
Le client n'a pas laissé de commentaire.MICHAEL R.
Le client n'a pas laissé de commentaire.John M.
Le client n'a pas laissé de commentaire.ERNEST M.
Le client n'a pas laissé de commentaire.FREDERICK D.
Le client n'a pas laissé de commentaire.Mary G.
Le client n'a pas laissé de commentaire.WILLIAM T. | Expérience générale
Le client n'a pas laissé de commentaire.Christa W.
Le client n'a pas laissé de commentaire.William L. | Expérience générale
Staff was very helpful. Check in and check out process went very quickly.Karen S. | Expérience générale
Le client n'a pas laissé de commentaire.Floyd B.
Le client n'a pas laissé de commentaire.Bunny H.
Le client n'a pas laissé de commentaire.Ray W.
Everything was great & went according to plan! Merci.hunter P.
Tony and Max went above and beyond to assist me in switching my drop off location. They provided excellent customer service.Phillip S.
Le client n'a pas laissé de commentaire.Nicholas E.
My experience with Uhaul was stress a d hassel free. And in the Times of moving that is a blessing. Good job big orange. Thanks Catherine DobbsWilliam V.
Le client n'a pas laissé de commentaire.Joe N.
Le client n'a pas laissé de commentaire.Sean C.
the extra utility dolly and blankets in back of the truck were annoying, they just took up spaceJames C.
Le client n'a pas laissé de commentaire.Dawn M.
Nice guy that runs the place, quick and easy when you do everything online prior to arrival.Lee G.
I drop the U-Haul off ..I call the 800 number ask them would it be a problem if drop the truck at 12pm she told it would not be problem.10am was my drop off at first.. I woke up this morning check my bank . U-Haul charge me 57$ for those to hour. Very disappointed.. I'm retired army veteran 20 years I been using U-Haul never had a problem like this.. plus I needed that money for my family.. been lay off during this COVID 19Maurice P.
Le client n'a pas laissé de commentaire.Charlene M.
Be good if owner or someone would do walk around with customer, other than that it was very nice to do business with them, very friendly and very professional about the whole transaction.Eric M.
Le client n'a pas laissé de commentaire.Paula C.
I made sure and fueled the rental before I returned it and I was still charged 13,20 $ for fuel. I called and explained i put 12,00 $ in gas before I returned it and got no explanation. The fuel gauge was over the mark on the contract.Kevin W.
Le client n'a pas laissé de commentaire.Elizabeth A.
Le client n'a pas laissé de commentaire.kent I.
Le client n'a pas laissé de commentaire.Deneya L.
Le client n'a pas laissé de commentaire.Michael A.
Le client n'a pas laissé de commentaire.James M.
The customer service at the local branch was very accommodating and friendly! I will use them again and refer them to my friends and business associates! Thanks Wayne DennisWayne D.
Very friendly staff. Will definitely use again, if needed!Shannon L. | Expérience générale
Le client n'a pas laissé de commentaire.Jasmine C.
Le client n'a pas laissé de commentaire.mona S.
Le client n'a pas laissé de commentaire.Charles W.
Le client n'a pas laissé de commentaire.April K.
very helpful staff.Curt M. | Expérience générale
Guy was very nice.KAREN H.
nothing to improve. the gentleman was helpful and informative. appreciate doing business with him. would definetly do business here again. thanksTerry M.
Le client n'a pas laissé de commentaire.Doris P.
Le client n'a pas laissé de commentaire.Christo C.
Le client n'a pas laissé de commentaire.kay W.
Hard to improve fast, friendly service. I'll rent from them next time.Charles G.
Le client n'a pas laissé de commentaire.Bill R.
Le client n'a pas laissé de commentaire.Toby S.
Le client n'a pas laissé de commentaire.Jefferson G.
Le client n'a pas laissé de commentaire.Bill R.
Le client n'a pas laissé de commentaire.Mo M.
The tires on the trailer I rented were in poor condition and had dry rot. One tire completely delaminated (tread came off) while driving down the interstate. This caused a 2,5 hour delay on a planned 14 hour trip, and thus required that I get a hotel room., and extending my trip by another day. As it turned out both tires had to be replaced due to dry rot. Please inspect and replace badly worn or dry rotter tires before sending them out..A B M.
Guy didnt know what he was doing. Took 45 minutes for a simple rental. Kept having to re key info. HorribleTYLER P.
Le client n'a pas laissé de commentaire.Jeffrey W.
Did not receive any paperwork/ contract.. computer system was down.. stayed in office 30 minsEsque Y.
Le client n'a pas laissé de commentaire.Latonya D.
Would recommend that hitch screw down be lubricated regularly. It was necessary to unhitch and rematch trailer. Screw was binding, sprayed lubricant and moved up and down the threads much easier. Other than that...good haul.
Le client n'a pas laissé de commentaire.TRACY S.
My initial drop-off location was West GA Rental, who no longer uses U-Haul. NO ONE CALLED TO TELL ME MY DROP OFF LOCATION HAD CHANGED. I was referred to a nearby location, to be told by the staff that they only carry 10-15' trucks. He referred me to another of their locations ASAP Storage, and she had no where to put it. She was kind enough to call U-Haul who told her my drop off had been changed to New GA Storage. Ben was extremely helpful. My biggest complaint is that no one called me and I ended up spending in excess of 2 hours when a 2 minute phone call could have solved my problem and not WASTED MY TIME. I feel marginalized and disappointed that U-Haul seemed to have no concern over my time or trouble. You do have my cell number and an abundance of information on me. WHY NO 2 MINUTE CALL? Henry Puckett 828.332.8771qHenry P.
My experience was ridiculous. I even spoke with management and when they couldn't answer my question they just stopped emailing me. I will never use uhaul services again and will tell everyone I know that they don't care about their customers especially military customers.Alexandria C.
Le client n'a pas laissé de commentaire.EDWARD W.
the windshield had a very large crack and i didn't notice it until i started driving it home. it was noted anywhere on the paperwork and i was scared to death that i was going to be blamed for it. otherwise, every thing else was clean and as expected. customer service was great.rebecca P.
They helped out when the other U-Haul rental location fell through.APRIL C.
Keep doing the great job you are doing.PABLO R.
Le client n'a pas laissé de commentaire.RONALD E.
Great folks - they were ready for us when we arrived and were extremely helpful.Lisa B.
The office personal were very friendly and helpful.Craig L.
When I originally scheduled a pick up for 10/7/17 online I selected the store right by my house. The night before I was scheduled to pick up I got a call that they changed my pick up location and it just so happens to be I. A different county. So I was charged for the 33 miles from the location back to my house and back to the location.. instead I'm being robbed for many more miles than I would have drove.Heather A.
Le client n'a pas laissé de commentaire.Lynn E.
New Georgia Self Storage LLC is great. They tried to correct the errors and short comings of the Uhaul Company. Uhaul Co. is terrible. They never called me on a reschedule and they always had the wrong size truck. I will go with Penske next time. Newt Hembreenewton H.
Nice peopleCHRISTINE B.
Le client n'a pas laissé de commentaire.TASHA G.
The person at the location was attentive to details. Great service.diane S.
No improvements necessary! Outstanding service and highly recommended!Charles S.
Excellent experience!!! Ms. Evelyn (manager) was so incredibly knowledgeable and helpful every step of the way. I will definitely be a loyal repeat customer!PATRICIA M.
Le client n'a pas laissé de commentaire.Mark R.
Le client n'a pas laissé de commentaire.Patricia R.
Le client n'a pas laissé de commentaire.Ron D.
Le client n'a pas laissé de commentaire.Kenneth G.
Le client n'a pas laissé de commentaire.Francis M.
Awesome service!!!!!!! She made my move sooooo easy!!!!!!!tezaree P.
Excellent service MsEvelyn very friendly and helpful working with me after hours getting a rentallinda M.
Le client n'a pas laissé de commentaire.Kimberly G.
Le client n'a pas laissé de commentaire.Erin C.
Le client n'a pas laissé de commentaire.RUSSELL Z.
I just kept the van for 3 hours and had to pay over 90 $plus 20 $in gas. Thought that was high for just three hours.Scott G.
Le client n'a pas laissé de commentaire.Shannon G.
Le client n'a pas laissé de commentaire.Lester K.
The individuals at the site were wonderful. However, the site took forever to pull up my reservation. Instead of taking 5 minutes it took almost 45 minutes.Nathaniel D.
Nothing - excellent service!!!Kevin G.
Truck ran and handled well. The agent was well educated in the equipment.ANN C D.
Le client n'a pas laissé de commentaire.Rick M.
Le client n'a pas laissé de commentaire.elena J.
Le client n'a pas laissé de commentaire.RONALD A.
Le client n'a pas laissé de commentaire.Charles A.
I was not briefed on the fact that I had limited mileage. It was not discussed during the signing of paperwork at all.Steven B.
The folks at this location was extremely kind. The truck was great. The prices were fantastic. Go Uhaul!??JAMES A.
Thank you for your assistance with the truck, it came in handy! William ClarkBrad C.
If I have to put gas in it, I don't believe I should be charged by the mile.NOVAYA B.
This is our usual pick up and drop off. Always have or get what we ask for and have never sent us someplace else. Uhaul are always clean and in good mechanical conditionSUSAN E.
Le client n'a pas laissé de commentaire.ANDREW H.
Le client n'a pas laissé de commentaire.Patrick B.