Le client n'a pas laissé de commentaire.Travareis B.
Customer Reviews for New Georgia Self Storage LLC
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Villa Rica, GA 30180
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - mar : 9h am à 5h pm
- Mer : 9h am à 12h pm
- Jeu - ven : 9h am à 5h pm
- Sam : 9h am à 12h pm
- Dim : fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Charles G.
Everything was wonderfulAustin N.
Le client n'a pas laissé de commentaire.Patrick H.
Le client n'a pas laissé de commentaire.Ellen W.
Le client n'a pas laissé de commentaire.John J.
Properly maintain the equipment. The auto transport has a flat tire.Irmatine L.
Everything was great except the straps for the U-Haul did not fit on one side of the wheel but I did make the lady aware of it and she said she would take care of it so great customer serviceCarmen R.
Le client n'a pas laissé de commentaire.Rodney P.
Le client n'a pas laissé de commentaire.Caleb R.
Le client n'a pas laissé de commentaire.Rodney J.
There is no parking for your personal vehicle at this location. I have received 2 completely different invoices from uhaul and emailed about this and received nothing in return. Very unprofessional and unacceptable. Very quick to take money but refuse to communicateCarolyn H.
Le client n'a pas laissé de commentaire.Michael R.
Le client n'a pas laissé de commentaire.MATTHEW A.
Le client n'a pas laissé de commentaire.Joe D.
The service rep was great and very knowledgeable and helpful from the reservation through pick upWILEY S.
Need to speak with someoneSHONDREKES C.
After hours drop off with a trailer was kind of difficult. Parking was limited. Everything else was great.Shana N.
Le client n'a pas laissé de commentaire.JOHN G.
Le client n'a pas laissé de commentaire.JENNIFER R.
Le client n'a pas laissé de commentaire.JOHN G.
I reserved a truck from a location close to my destination only after to be told that they em didn't have that size available so i had to pick up probably 13 miles out of my way. Truck was dirty smelt like cigarettes and i was charged for the mileage that i occurred having to drive it backCarrie J.
The vehicle could be cleaned and serviced. When I got in it had a low tire pressure light on and low washer fluid light on. There was dirt all in the cargo area.TERA P.
I reserved an 8AM vehicle when I got to location They didn't open till 9AM. I was trying to use the self sign in without any benefit. It wasn't user friendly at all. I called the customer service # and was getting assistance then the storage manager arrived to help me. I lost an hour of moving time for horrible sign in procedures. Next time I want to use a staffed open facility.ANTHONY C.
Le client n'a pas laissé de commentaire.Marc F.
Excellent Customer service, very knowledgeable, this is my new location. Thank you, GillianGILLIAN L.
Le client n'a pas laissé de commentaire.Paul A.
The young lady at the New Ga location was very nice and helpful.DONALD S.
Le client n'a pas laissé de commentaire.Bill S.
Le client n'a pas laissé de commentaire.Carey J.
The Associate at this location was very helpful and friendly.BRENT B.
Excellent customer service and always friendly and helpful.Vanessa G. | Expérience générale
Le client n'a pas laissé de commentaire.MICHAEL R.
Le client n'a pas laissé de commentaire.John M.
Le client n'a pas laissé de commentaire.ERNEST M.
Le client n'a pas laissé de commentaire.FREDERICK D.
Le client n'a pas laissé de commentaire.Mary G.
Le client n'a pas laissé de commentaire.WILLIAM T. | Expérience générale
Le client n'a pas laissé de commentaire.Christa W.
Le client n'a pas laissé de commentaire.William L. | Expérience générale
Staff was very helpful. Check in and check out process went very quickly.Karen S. | Expérience générale
Le client n'a pas laissé de commentaire.Floyd B.
Le client n'a pas laissé de commentaire.Bunny H.
Le client n'a pas laissé de commentaire.Ray W.
Everything was great & went according to plan! Merci.hunter P.
Tony and Max went above and beyond to assist me in switching my drop off location. They provided excellent customer service.Phillip S.
Le client n'a pas laissé de commentaire.Nicholas E.
My experience with Uhaul was stress a d hassel free. And in the Times of moving that is a blessing. Good job big orange. Thanks Catherine DobbsWilliam V.
Le client n'a pas laissé de commentaire.Joe N.
Le client n'a pas laissé de commentaire.Sean C.
the extra utility dolly and blankets in back of the truck were annoying, they just took up spaceJames C.
Le client n'a pas laissé de commentaire.Dawn M.
Nice guy that runs the place, quick and easy when you do everything online prior to arrival.Lee G.
I drop the U-Haul off ..I call the 800 number ask them would it be a problem if drop the truck at 12pm she told it would not be problem.10am was my drop off at first.. I woke up this morning check my bank . U-Haul charge me 57$ for those to hour. Very disappointed.. I'm retired army veteran 20 years I been using U-Haul never had a problem like this.. plus I needed that money for my family.. been lay off during this COVID 19Maurice P.
Le client n'a pas laissé de commentaire.Charlene M.
Be good if owner or someone would do walk around with customer, other than that it was very nice to do business with them, very friendly and very professional about the whole transaction.Eric M.
Le client n'a pas laissé de commentaire.Paula C.
I made sure and fueled the rental before I returned it and I was still charged $13,2 for fuel. I called and explained i put $12 in gas before I returned it and got no explanation. The fuel gauge was over the mark on the contract.Kevin W.
Le client n'a pas laissé de commentaire.Elizabeth A.
Le client n'a pas laissé de commentaire.kent I.
Le client n'a pas laissé de commentaire.Deneya L.
Le client n'a pas laissé de commentaire.Michael A.
Le client n'a pas laissé de commentaire.James M.
The customer service at the local branch was very accommodating and friendly! I will use them again and refer them to my friends and business associates! Thanks Wayne DennisWayne D.
Very friendly staff. Will definitely use again, if needed!Shannon L. | Expérience générale
Le client n'a pas laissé de commentaire.Jasmine C.
Le client n'a pas laissé de commentaire.mona S.
Le client n'a pas laissé de commentaire.Charles W.
Le client n'a pas laissé de commentaire.April K.
very helpful staff.Curt M. | Expérience générale
Guy was very nice.KAREN H.
nothing to improve. the gentleman was helpful and informative. appreciate doing business with him. would definetly do business here again. thanksTerry M.
Le client n'a pas laissé de commentaire.Doris P.
Le client n'a pas laissé de commentaire.Christo C.
Good service and communication from the staff.Donald M. | Expérience générale
Le client n'a pas laissé de commentaire.kay W.
You guys are greatCharles C. | Expérience générale
They were always helpful and polite whenever I had a questionDAVID S. | Expérience générale
Hard to improve fast, friendly service. I'll rent from them next time.Charles G.
Le client n'a pas laissé de commentaire.Bill R.
Le client n'a pas laissé de commentaire.Toby S.
Le client n'a pas laissé de commentaire.Jefferson G.
Le client n'a pas laissé de commentaire.Bill R.
Le client n'a pas laissé de commentaire.Mo M.
The tires on the trailer I rented were in poor condition and had dry rot. One tire completely delaminated (tread came off) while driving down the interstate. This caused a 2,5 hour delay on a planned 14 hour trip, and thus required that I get a hotel room., and extending my trip by another day. As it turned out both tires had to be replaced due to dry rot. Please inspect and replace badly worn or dry rotter tires before sending them out..A B M.
Guy didnt know what he was doing. Took 45 minutes for a simple rental. Kept having to re key info. HorribleTYLER P.
Le client n'a pas laissé de commentaire.Jeffrey W.
Did not receive any paperwork/ contract.. computer system was down.. stayed in office 30 minsEsque Y.
Le client n'a pas laissé de commentaire.Latonya D.
Would recommend that hitch screw down be lubricated regularly. It was necessary to unhitch and rematch trailer. Screw was binding, sprayed lubricant and moved up and down the threads much easier. Other than that...good haul.
Le client n'a pas laissé de commentaire.TRACY S.
My initial drop-off location was West GA Rental, who no longer uses U-Haul. NO ONE CALLED TO TELL ME MY DROP OFF LOCATION HAD CHANGED. I was referred to a nearby location, to be told by the staff that they only carry 10-15' trucks. He referred me to another of their locations ASAP Storage, and she had no where to put it. She was kind enough to call U-Haul who told her my drop off had been changed to New GA Storage. Ben was extremely helpful. My biggest complaint is that no one called me and I ended up spending in excess of 2 hours when a 2 minute phone call could have solved my problem and not WASTED MY TIME. I feel marginalized and disappointed that U-Haul seemed to have no concern over my time or trouble. You do have my cell number and an abundance of information on me. WHY NO 2 MINUTE CALL? Henry Puckett 828.332.8771qHenry P.
My experience was ridiculous. I even spoke with management and when they couldn't answer my question they just stopped emailing me. I will never use uhaul services again and will tell everyone I know that they don't care about their customers especially military customers.Alexandria C.
Le client n'a pas laissé de commentaire.EDWARD W.
the windshield had a very large crack and i didn't notice it until i started driving it home. it was noted anywhere on the paperwork and i was scared to death that i was going to be blamed for it. otherwise, every thing else was clean and as expected. customer service was great.rebecca P.
They helped out when the other U-Haul rental location fell through.APRIL C.
Keep doing the great job you are doing.PABLO R.
Le client n'a pas laissé de commentaire.RONALD E.
Great folks - they were ready for us when we arrived and were extremely helpful.Lisa B.
The office personal were very friendly and helpful.Craig L.
When I originally scheduled a pick up for 10/7/17 online I selected the store right by my house. The night before I was scheduled to pick up I got a call that they changed my pick up location and it just so happens to be I. A different county. So I was charged for the 33 miles from the location back to my house and back to the location.. instead I'm being robbed for many more miles than I would have drove.Heather A.
Le client n'a pas laissé de commentaire.Lynn E.
New Georgia Self Storage LLC is great. They tried to correct the errors and short comings of the Uhaul Company. Uhaul Co. is terrible. They never called me on a reschedule and they always had the wrong size truck. I will go with Penske next time. Newt Hembreenewton H.
Nice peopleCHRISTINE B.
Le client n'a pas laissé de commentaire.TASHA G.
The person at the location was attentive to details. Great service.diane S.
No improvements necessary! Outstanding service and highly recommended!Charles S.
Excellent experience!!! Ms. Evelyn (manager) was so incredibly knowledgeable and helpful every step of the way. I will definitely be a loyal repeat customer!PATRICIA M.