Le client n'a pas laissé de commentaire.
LARRY B
Customer Reviews for Next Level Collision & Automotive
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Quick and freindly
MARTIN SGreat happy 😀
VENUS JIt was closed. But easy access no one on site
ALEXANDER GWhen we pulled up i couldnt find the enterance. Plus i requested prior a different location and they sent me here . It was a 15 min drive . But checkout was good .
TAMARA BCustomer Service was outstanding. Thanks
GRACE MThe only thing that wasn’t clean was the floors inside when we picked it up but that’s expected because the conditions of the dirt and gravel just wanting to let you all know it was already like that we have videos but the people were definitely very nice and I would definitely recommend this U-Haul place out of all the ones I ever rented from,, I will be back next week to rent from them again
MARQUELA ELights on my truck and their trailer didn't work, the location immediately fixed it, including the truck. Offered to pay for the truck repairs, they said no. Very helpful, get me sorted quickly, very smooth as it should be. Good Customer Service. Derek
DEREK RVery professional and friendly.
Gina TDespite a semi-dicey neighborhood, the staff professionally maintained the location.
PHILLIP BExcellent customer service
Michael EI'm currently waiting on the extra money they had taken off my card. Charged 178 I think but 250 was taken off my card
ANGELA BVery accessible and user friendly.
Nicholas KWorker was rude and unhelpful...I was there over a hour. The truck was not cleaned and the dolly was not returned or strapped in it was laying in the middle of the truck bed...will never return to that location again
John CNot a thing needed for improvement at this specific location.. Very friendly and welcoming and just loved the sales rep!
JESSICA AThe trailer I scheduled to pickup was filthy on the inside with a layer of dry mud. I asked the representative if they had cleaned it and they had not. This was not acceptable as I had to place my home furniture inside and had to clean it on my own prior. I would like a discount for this .
Robert Hno suggestions.
Raymond RSatisfied
GLYNIS SI use a prepaid card so I had to put down $100 deposit and I never received my $100 back no one seems to know where is $100 supposed to come from
CHARLES MHighly recommend as they were easy to communicate with and equipped with the equipment I needed.
LOUIS MThink they had a recent flood and the parking area was very muddy. I did an after hours drop off so I didn't see the inside of the building.
MICHELLE WCustomer service is great here! Kelly and Amber answered every question I had and went above and beyond to make sure I was satisfied! The smaller box truck was very easy to drive and held everything great the whole trip. I highly recommend getting your U-haul from here! Very Affordable!
WILLIAM JExcellent customer service!!!!
Jamie GVehicle was parked in low area in water after rain. Would have liked it pulled out or parked in another area since I had scheduled a pick up that morning.
Gary WExcellent customer service, the office and waiting area were clean and comfortable. I was greeted pleasantly, and the rental process was painless. I was given a complete list of drop-off locations and their hours of ops. Most importantly, the auto transport trailer ( didn't use the dolly) is amazing.
David EWhen I returned your trailer, I was charged again for an additional day. I am already talking to U-Haul about this
James VIt was so far away in comparison to the location where we had to go. One U-Haul was less than 5 miles and others as well.
Jeff MNothing. The young lady that helped us was great. She was knowledgeable and helpful.
YUDORA jKelly was wonderful to work with and so helpful!
Melissa DThey were very helpful returning the trailer.
Don FNo Dollie’s or equipment available.
Tyler BBusiness was very clean and staff was very friendly. Will absolutely recommend renting UHAULs from this location!
JANET BI was very impressed with the facility and the young lady that helped me.
Antonio LSuper easy drop off in key box during hours when closed. Convenient location. Will use again!
Patricia WVery impressed with the customer service. Kelly went over all the safety equipment on the trailer we rented. Greeted with smiles. Will definitely recommend them to anyone I know.
jennifer bThe associates were extremely kind! Kelly was awesome! She deserves a raise!
Kevona BFast, Friendly, Knowledgeable, Very Helpful, location makes you feel like family they go above & beyond for there customers. Highly Recommend....
LUKE AThey were very nice and helpful and placed the trailer onto my vehicle and plugged everything into it.
JEFFERY CIt was a very user-friendly process the attendant was very helpful and polite. She was very knowledgeable, and was also able to help me with finding a retailer to help with the total towing experience.
RON LThe lady at Next Level Collision and Auto was so nice and helpful! She made my experience with U-haul amazing and enjoyable!
Be YCheck tire condition more carefully. Ply separation is not always obvious, but leads to tire failure, causing delays for your customers.
Eric SGreat service
Cathy GThey provided a truck with a tire pressure light on. Didn't really having any issues due to the initial visit the man/ cs agent provided the wrong truck. Once my household items applied pressure to the car, I called to express my concern and the agent didn't provide any type of escalation or customer service to ensure me I'm in good hands with choosing this company
Brittany GNeed a spare tire and jack mounted on trailers
Berry MNothing, every associate was friendly and professional, very accomidating.
Joanna RGreat customer service and experience.
Kellyann CThe drop off point was a muddy field. Having to use the UHAUL app is painfully slow and annoyig.
Larry AAfter being charged near 40$ to reserve a pick up and dolly. Then all the extra hidden fees coming to near 100$ for just under a 3 hour rental… talk about misleading advertising.
Martell BExcellent service à la clientèle
billy fThe cab was dirty. Smelled like smoke. I dropped it off at the location given during a time when the business was supposed to be open, but they were closed - thus, I was charged a fee.
Jeff SMy hole experience was ruin from the day I picked up my uhale I had reserved a 10ft the day I was suppose to pick up my uhaul Uhaul changed my order to what they wanted and did not inform me costing me right at 150 dollars more than what I reserved I was told i would be reimbursed for the days I did not use the truck since they took 5 days out and I only used it for 7 hrs
Michael WThe processing part was very good. Keep up the good work.
Neal L