Évaluations des clients Nineveh Self Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Nineveh Self Storage

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ron S. le

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Le client n'a pas laissé de commentaire.

Dale W. le

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There was no one to check me in. I called two different phone numbers and left messages to call me back but nobody did.

Gregg S. le

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Miss Peggy makes a routine mundane chore some what enjoyable!Thanks to her and her team for all of the personal attention.

Phil P. le

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Le client n'a pas laissé de commentaire.

Taylor Z. le

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Peggy Murray was fantastic to work with. She was fine letting us in early when she got there and handled our situation well. Our truck 24/7 was screwed up from a columbus location and she understood and got us through the situation very quickly and gave us a good rundown of how to use the truck and what to make sure of when dropping it off. She was very friendly and a pleasure to work with.

Gregg S. le

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Customer service is unparalleled.A stressful situation made better just by a smile and a caring disposition .Top notch

Pete S. le

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Was helping a friend out,had to run to atm,total time from time of pickup 40 minutes. Just of that was sitting still charge, knowing ,,I had no time to use the truck,,,price 68.22

Herschel W. le

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Friendly and helpful. Does have a key drop off for after hours.

Gregg S. le

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Peggy goes above and beyond! Thanks for a good experience

KATHLEEN W. le

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Le client n'a pas laissé de commentaire.

Judy L. le

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The door was tough to close, but we were able to close it and we understand that a repair order has been previously submitted

Gregg S. le

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Stop sending me so many e-mail's

Stephen D. le

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Le client n'a pas laissé de commentaire.

Cassandra H. le

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Not mess up the reservations and not be rude to the customers

Gregg S. le

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Le client n'a pas laissé de commentaire.

Gregg S. le

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Le client n'a pas laissé de commentaire.

Gregg S. le

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Peggy goes above and beyond.when trucks are impossible to find she finds them, many thanks

Joseph L. le

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Le client n'a pas laissé de commentaire.

Jennifer L. le

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Nineveh Self Storage is open on Sunday which is great when you need to pickup on Sunday. Unfortunately for them, Uhaul website updates on Sundays because there are very few locations open. I waited 90 minutes for the paperwork to be able to be printed off. This is no fault of the owners of NSS, this is very much a Uhaul issue. Uhaul needs to do more to support it's locations, the person they called for help was very rude and said nothing was wrong with the website, he had been woken up by the phone call (9:30 am) and didn't even check the website.

Vikram N. le

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Had to wait for 1 hour 20 minutes to just pick up the truck and complete transaction

Zachary C. le

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Le client n'a pas laissé de commentaire.

John Dean K. le

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Helped me connect trailer correctly, and knew their stuff. Trailer was clean inside and out. Friendly, and worked hard to get information into the corporate website system so I could get on my way.

Sean A. le

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Le client n'a pas laissé de commentaire.

Rex K. le

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Ms.Peggy very helpful and very convenient neighborhood location

Gregg S. le

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Le client n'a pas laissé de commentaire.

Gregg S. le

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Le client n'a pas laissé de commentaire.

Chris C. le

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Le client n'a pas laissé de commentaire.

bryan K. le

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Le client n'a pas laissé de commentaire.

Steven F. le

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every thing was great, continue to stay the same

Gregg S. le

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Le client n'a pas laissé de commentaire.

Rex K. le

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Le client n'a pas laissé de commentaire.

Patrick B. le

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Le client n'a pas laissé de commentaire.

april P. le

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It would be helpful if someone would answer or call back when calling an emergence phone number. -why list an emergency number if there is no assistance in an emergency situation?

Marla G. le

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The return was painless. Peggy, at the Nineveh location, was an angel. Very kind. We will definitely recommend this location to others.

vicki S. le

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Le client n'a pas laissé de commentaire.

Laura W. le

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Less god speak, more timeliness.

Himmat S. le

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Very friendly

John W. le

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Le client n'a pas laissé de commentaire.

Gregg S. le

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Free coffee and doughnuts would be great

Gregg S. le

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Miss Peggy goes above and beyond.

Gregg S. le

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Hire more people like Peggy!!

Eric T. le

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Le client n'a pas laissé de commentaire.

Carmen R. le

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Great place for storage. I have used Nineveh storage for the last 5 years and am completely satisfied.

Dena M. le

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Le client n'a pas laissé de commentaire.

Dorcas D. le

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Le client n'a pas laissé de commentaire.

Gregg S. le

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Very nice experience .Friendly.Peggy was a big help.

Paul P. le

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There was no cell phone reception at the location so I could not complete the return through the app. The gentleman who was working was not very helpful and was upset because he said “We we supposed to get trucks this big”. After I left I called customer support and they were very helpful in completing the return.

jessica V. le

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Nothing

Michael R. le

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Le client n'a pas laissé de commentaire.

John T. le

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Le client n'a pas laissé de commentaire.

Ginger L. le

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Super friendly people to rent from!

VIRGINIA M. le

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Le client n'a pas laissé de commentaire.

rick H. le

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I brought truck back before 700pm gate was open no body there I parked inside of fence I hope I done right

Kyla L. le

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I reserved my U-Haul truck on Tuesday knowing I have a very hectic schedule with a young baby. I made sure to pay for the rental and to confirm I had a truck ready for my move on Saturday at 9am. I received a call from the corporate U-Haul on Friday that the truck I reserved was not available at the location I reserved at, and wouldn't be available till two in the afternoon. The corporate U-Haul could not get me a truck anywhere close to where I reserved and paid for a truck at. Knowing that this would've happened I would have not reserved a truck with U-Haul . The corporate customer service team couldn't figure anything out for me and only excuse they could tell me was " other people had booked this truck a month and a half in advance ". Granted I do understand that trucks get booked out far in advance, but this would've been nice to know on Tuesday when I booked the truck. Thankfully I was able to book a truck in Nineveh (one hour and 20 minutes away from my moving location). I received great service from the Nineveh location and they were very apologetic and helpful to the corporate lack of service. I am very grateful for their kind gestures and would recommend the Nineveh location again. As for corporate U-Haul and their customer service team, there definitely needs to be some changes and good luck finding a truck when you need it

Jennifer M. le

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Le client n'a pas laissé de commentaire.

Kylee C. le

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I was given a U-Haul with a hole in the roof and the owners knew there was a hole in the roof. It was the only U-Haul available in the area and I had no choice to take it. The owner also added on insurance when I said I did not want it, so I was over charged. He was very rude and inconsiderate. Because of the hole in the roof, it rained on my way to my drop off location ( four and a half hours away) and all my belongings got wet. I will NEVER use U-Haul again.

Craig T. le

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Uhaul fucked up everything from the beggining. The drop off location was the only good part of my experience. Pickup date and location was wrong, I want my 50 dollars for that alone. Everybody with few exceptions was rude as fuck. The truck frame was also bent and made for a terrible ride. I'll never use Uhaul again. I hope the company goes bankrupt

mike K. le

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All good

Shon S. le

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Le client n'a pas laissé de commentaire.

Dewey B. le

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Le client n'a pas laissé de commentaire.

Dewey B. le

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Le client n'a pas laissé de commentaire.

JENNY H. le

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Le client n'a pas laissé de commentaire.

Kirk D. le

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Le client n'a pas laissé de commentaire.

Dewey B. le

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Le client n'a pas laissé de commentaire.

Peggy B. le

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Excellent service...very helpful and friendly.

nancy S. le

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Le client n'a pas laissé de commentaire.

Charles M. le

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Le client n'a pas laissé de commentaire.

jim S. le

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Le client n'a pas laissé de commentaire.

TODD H. le

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Excellent u-haul dealer. Will be using them again in the near future.

EDWARD S. le

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Le client n'a pas laissé de commentaire.

CLAYTON K. le

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Le client n'a pas laissé de commentaire.

Kelly S. le

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Peggy was very kind!

Valerie J. le

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Loved the Nineveh Storage unit couple that helped me-very friendly and personable! Thank you for a good experience!

Jim T. le

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Le client n'a pas laissé de commentaire.

misty C. le

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Peggy was very pleasant and helpful.

Mike R. le

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Le client n'a pas laissé de commentaire.

danny F. le

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Le client n'a pas laissé de commentaire.

MARK C. le

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Le client n'a pas laissé de commentaire.

HERB B. le

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Very friendly staff

Steve O. le

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Though it was within the hours of operation, could not find a live person (3pm Saturday afternoon). Not a big deal, just dropped off keys in lock box. I also ended up with an extra mile charge. For you to not allow enough miles for general pick up and drop off is very disappointing. You seem to give me only the mileage from your location to your location. I will definitely look harder at Penske next time that usually includes unlimited mileage.

Lisa W. le

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I'm very pleased and Peggy is very friendly...I will give her my business any time I need a U haul truck...I will not call the one on the corner of Gladstone and State Street in Columbus, Indiana again.They don't call back when they say they will...

james F. le

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Le client n'a pas laissé de commentaire.

REBECCA S. le

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Excellent customer service

MARK C. le

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Quick, convenient, friendly, Peggy was pleasant and helpful.

DENISE Y. le

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Le client n'a pas laissé de commentaire.

Bradley V. le

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Le client n'a pas laissé de commentaire.

Michael M. le

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We only used the overnight drop off. The location was very convenient.

mike U. le

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Not sure. The whole process was very easy. No hassle at all.

Dennis S. le

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The lady manager was very professional

william C. le

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SERVICE AND FRIENDLY RECOMMEND HIGHLY

Nicole H. le

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It was hard to know where was acceptable to park.

Debbie B. le

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Nothing, this was a last minute thing that came up for my wife and I. The owners of this U-Haul location, were absolutely fantastic and knowledgeable and helpful....Keep up the great work U-Haul, you should be extremely proud to have owners like at this location. Sincerely, Steve & Debbie Beaver-Helton

MARY JO B. le

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respected owner in the community, customers always first

BRANDI K. le

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I was grossly overcharged for a trailer because the employee at this location did not understand what I was requesting. I asked if it would be cheaper to bring the trailer back to the same location and pay for 2 days (due to time of return) or to drop off the trailer at a different location (pay for one-way). I was told it would "only cost a little bit more" to take the trailer one-way. When giving information, I stated I would take the the trailer to TN. By entering in the information as a one-way trip out of state, I was charged $278 rather than $29.95, which is the price for returning to the same location. When I called UHaul to try to get a refund if I would return the trailer back to Nineveh, I was told no because of the contract. I was screwed out of a large chunk of money because of how the employee entered in the information when I would've gladly returned the trailer and paid way less. I will never use UHaul again.

TERRY H. le

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Le client n'a pas laissé de commentaire.

jack H. le

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Le client n'a pas laissé de commentaire.

CHAD H. le

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Le client n'a pas laissé de commentaire.

Angela T. le

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Peggy is super nice !!!

Carol C. le

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The wrong questions are being asked, I requested and reserved a truck rental for Bloomington, IN just 2 miles from my home. I was notified less than 24hrs before my pick up there were no 15' trucks available at that location. My options were drive an hour away to pick up the truck in Ninevah(closest location with the reserved truck size) or rent a 26' truck at 15' truck rate (way more truck than needed and poorer gas mileage for a 240 mile trip than the reserved sized). With no time to book with another company we had little choice. I will not rent with uhaul again. Why did the system allow my reservation when no truck would be available? Why did uhaul make me drive an extra hour to and hour from to pick up the truck in Ninevah,IN instead of driving it to Bloomington for pick up. I will not recommend your company and services to anyone. I am very disappointed!

charles O. le

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The uhaul I rented was very clean but the vehicle needs u joints. Had a clanking sound every time it shifted.

robert A. le

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Nothing I can think of - the whole experience was made easier because of Peggy!