Clean the equipment before renting. Truck had dirt, leaves, debris, and manure in cargo compartment. Truck had cigarette ashes on dash and food debris on floor of cab.
Tavis H
Customer Reviews for NN Business Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Holy crap uhaul what the heck are you doing. This was a fiasco from the start. You didn't reach out the day before and let me know you had no trucks, that was a first mistake. Second you had no trucks anywhere. I had to reach out to all my contact in Round rock to get anything done in Corpus Christi. Thank you, Lucas and thank you Christy from Round Rock Ave. You guys really pulled something out of nowhere. Christy found a truck for some reason the TCM could not find. When the TCM called, there was no good solution to my problem. It was employees on the other side of Texas that actually got things done. Corpus Christi Uhaul's could learn a thing or two from Round Rock Ave. Do better next time Uhaul.
Jacob WAucun
GILBERT EEvery location was a fuck up, you dont deserve to be a company. First I was told to pick up a at a location, then the day of you fucks call me and say on sorry the truck and teailer are at different places. So i had to spend $50 on an uber to get there. Then was quoted online $1440 for everything, yet it turned out to be more like $1600, then you fucken thevies charged me for equipment that I never received because you didnt have it in stock and everyone refused to remove thr charges so I'll be seeing you guys I. Court for these matters. Rhen you pieces of shot have the gull to try and text me " when is thr equipment going to be returned becasue we have to fuck over another family " if I rent shit for 5 days I expect to have it for 5 days, don't ask for a return earlier. I'll be suing you fucks anyway for failure of survice not only thay when I returned the truck the asshole behind the counter told me " oh i am sorry we don't have room here do you need to take thr truck to another location" what kind of piece of shit buissness are you running? Int he real world you should fire every one of these assholes epically the unprofessional who I forced to take thr truck at the 6th street location. I will never use youe company again and I'll see you in court for twice as much as you charged me for failure of service
travis dThey did not have a computer to pull up my reservation. I was afraid that I would be scammed. They did not have the size of truck that I had requested.
Denise HWas told that I needed to wait while customers behind me checked out first before I could turn in the rental. Construction around the area made things difficult to get the truck to the turn in location- to no fault of anyone specific.
Stephen LTruck broke down - was left on side of highway for 3 hours before they got anyone there- with no where safe to go - no food - no bathroom . Then we were offered $500 credit if WE reloaded our things to another truck - which we agreed to because we needed to get on road. Now we have NOT received our credit - have called and person said someone would call me back within 3 days - going on 6 days and haven't received credit nor a return call!!!!
Lisa MVery limited service. Truck was well-maintained but not clean. Last driver's muddy shoes left the inside dirty.
Don ARespect your long time customers.
ROBERT CUnclear where to leave truck. No help or adequate signage. Woman in convenience store pointed out where to park.
LINDA CI forgot my personal dolly on the truck thats my fault oh well. But I put in $25 of gas before taking it back but was charged $30 for gas (only drove it 33 miles). Plus $30 fee for gas. I don't see how 33 miles or 8 gallons equals $50 when gas right now is $2.77.
Jacob CCurrent road construction makes it a nightmare
Janssen DVery bad neighborhood, had people approaching the truck trying to drop it off. Website would not let us change the drop-off location. Tried to call with hold times over an hour, tried to chat with reply times over an hour, called again and stayed on hold so long that I fell asleep and never got to speak with anyone so we were charged for stuff that we should not have been charged for such as a wrong location drop-off fee and items that we could not dispute. By the way.... no one ever replied to the chat.
Brandy WNo comment.
Ronnie GThey went out of their way to help me!
Noemi HEverything was streamline and efficient. This is a great location to rent from off the fly. Super friendly and excellent customer service. Would get a rental here again!
dectorio hThe gentleman was very helpful I would come Back!
Walton TVery nice and helpful!
Brian KWe were overcharged and they charged us for a two day rental when we only had the truck for less than 24 hours. I learned to not trust the person who is checking you in and checking you out for your UHaul contract. You are better off checking in online and checking out online to prove the exact time you returned your equipment. I will never use UHaul and especially this location again.
lisa struck (20 foot) performed perfectly
William SAucun
Victor NGreat service. The truck was clean, friendly service, and was able to get the truck fast.
Cooper IIf a customer reserves a rental truck and in the morning he shouldn't be told to pick up at another location with the correct time to pick up. I was told I could pick up the rental at 12:00 pm 1/31/2020. I called and was told the person who took care of rental at the pickup location did not come in until 3:00pm . I went to pick up my retal and the store/U-Haul rental was bad.
ALFREDO RDon't continue doing business with this location.
GEORGE ALocation in a poor area and the Uhaul rental was done over the phone at a run down convenient store. I had to hook trailer up and had to figure it out. Horrible experience.
Kevin CThey are dishonest. They were not there when I dropped the Uhaul off and when I kept calling to need the trip they over charged my deposits saying I over did the miles when I took pictures of the speedometer and it clearly said I had 42 miles remaining out of the 299 we purchased. Bad business.
Marcus HVery scary location, difficult to park, didn’t feel safe.
Christina MWhile there was no actual problem with the rental, the location is a gas station on the far side of town and the rental agreement is done over the phone. I was not entirely comfortable doing the contract over a phone instead of in person. Otherwise the rental was fine and the equipment was clean and functional.
Shawn FThank you Garrett family.
Justin GNothing. Amed was very professional and handled the Agreement in a professional way.
Mary Mall went better than expected.
Michael WReally bad area of town.
Amy Y