Personnel from this location was very helpful and knowledge of my needs. The facility was easily accessible and my experience was wonderful. I would used them again for sure.corey M.
Customer Reviews for No Hassle Auto
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Rocky Mount, NC 27803
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h pm
- Sam : 10h am à 1h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Thus area is in a declining area. Felt unsafe dropping off at night. Tried to change locations and no one at the 800 could assist. Was transferred with an extremely long hold time. Have up and got out of vehicle and took the required pics and walked over to to key drop off praying i did not get shot!Jeffrey W.
Excellent establishmentJames C.
Mike was real helpful in getting everything hooked up and loaded. process and everything went smooth and easy.Cynthia M.
Le client n'a pas laissé de commentaire.George A.
Le client n'a pas laissé de commentaire.George D.
Excellent service as well!!!AMBER S.
Michael went above and beyond to help this senior, I will definitely do business with him again. Good ride, reasonably priced, very satisfied and great customer service. Thanks so much. CHClare H.
Great experienceâ€¦â€¦.Owner very friendly and personable!James E.
Le client n'a pas laissé de commentaire.Jason H.
This was my first time renting/using a UHAUL trailer. The UHAUL rep was very helpful in telling me about things to consider when using the trailer and answered â€œallâ€ questions I had. Considering my experience I will definitely recommend UHAUL to friends and this UHAUL agent. THANK YOU!delton F.
Le client n'a pas laissé de commentaire.Glendis O.
I used a contractor through Rocky Mount, Nc to move my belongings to Charlotte, Nc. The contractor stated that even though it says two days I can return the truck early and the price will be only for one day. I used the truck for six hours and returned the vehicle. I was charged 340,00 $ when in reality I was told by the contractor I would be charged half of that. Moving is already a process but to be lied to and my money being taken is a blow I did not expect. I called the contractor multiple times and he stated that he would call and fix the issue. I had to call him back and once I did he said there was nothing he could do and I would have to fight the issue alone. He said that they cannot charge me if I returned the vehicle. Not to give up. I am truly uncomfortable and not happy with this service. I was lied to. If there is a training that must be done it would be appreciated. If there is a policy to have upheld it needs to be. I am truly disappointed.Ashley R.
Friendly staff and very helpfulJames B.
Le client n'a pas laissé de commentaire.Shontise J.
Le client n'a pas laissé de commentaire.GLENDIS O.
Le client n'a pas laissé de commentaire.SHANNAN S.
It should be required that All customers renting these truck; completely fill up the Gas tanks after using.edwin R.
Excellent service.Reginald C.
Le client n'a pas laissé de commentaire.Wilbert H.
Le client n'a pas laissé de commentaire.GAIL M.
Le client n'a pas laissé de commentaire.EDWIN F.
Le client n'a pas laissé de commentaire.Jerry S.
Repeat customer and Very satisfied with this u/haul provider - No Hassle Auto!robert H.
Le client n'a pas laissé de commentaire.Antonio T.
Le client n'a pas laissé de commentaire.Craig C.
sales manager was very friendly and extremely helpful. He made the whole experience simple and pain free!ballard A.
Le client n'a pas laissé de commentaire.Jarez A.
Friendly and courteous service provided by the owner. I will be sure to rent equipment from him again !ROBERT H.
Le client n'a pas laissé de commentaire.Michael P.
Le client n'a pas laissé de commentaire.Tiana H.
It was relatively easy to follow the online directions for drop off.Keith G.
Le client n'a pas laissé de commentaire.ERIC MAURICE B.
Le client n'a pas laissé de commentaire.Brianna W.
Great service and knowledgeable informationjerry L.
outstandng service thank youBobby M.
Le client n'a pas laissé de commentaire.Angela M.
Awesome location. Quick and easy process to renting the uhaul. I give them a 10/10tashi B.
Le client n'a pas laissé de commentaire.Mary B.
Le client n'a pas laissé de commentaire.Bobby M.
Le client n'a pas laissé de commentaire.Bobby M.
Its already excellentBobby M.
Verbally explain return policykevin C.
Le client n'a pas laissé de commentaire.Kristine S.
Le client n'a pas laissé de commentaire.William M.
Very nice and polite dealerantonio A.
Le client n'a pas laissé de commentaire.CHRISTINE H.
Le client n'a pas laissé de commentaire.Rena W.
Mike went above and beyond the call of excellent service! Very personable explained everything about my rental and the equipment! Made sure I was completely satisfied before I left and when I came back! I will definitely rent again from Mike!Mariano G.
Polite, Extremely helpful, quick walk in /out Servicesomattie S.
Nothing ever thing was excellentLinda P.
Le client n'a pas laissé de commentaire.Jonas L.
I reserved the rental a couple of weeks in advance only to be told THE DAY BEFORE they didn't have a rental at all anywhere in the town I needed it. Because it was such last minute notice I had to pay for a 50 $cab ride to get to the Rocky Mount NC location. TERRIBLE SERVICE.Edward H.
Le client n'a pas laissé de commentaire.jaqueline J.
Le client n'a pas laissé de commentaire.Will R.
Le client n'a pas laissé de commentaire.Tristan M.
Great service!!!dusshion J.
I'm just very upset tht I havent received my deposit of 46 dollars back yet I turned in the truck I put the gas in the truck so why havent I recieved my money yetrobin C.
Le client n'a pas laissé de commentaire.Andrew R.
Le client n'a pas laissé de commentaire.ROY G.
Everything was perfecttttt!Chivonne W.
Le client n'a pas laissé de commentaire.QUATOSHIA H.
Service was great , location was scratchy!Terry L.
service was top of the line, friendly, accurate, and best uhaul rental service I have experienced os far.chris W.
Excellent customer service always!!! Very friendly and courteous service every time I utilize Uhauls from this office. I would recommend this office to everyone. This place is the best service I have ever encountered over the years of utilizing Uhaul services.Katina E.
Le client n'a pas laissé de commentaire.KENYON Y.
Le client n'a pas laissé de commentaire.Anthony C.
Le client n'a pas laissé de commentaire.shonya L.
would not acceot cash and charged an extra 20,00 $ for using a credit cardernest M.
Le client n'a pas laissé de commentaire.raymond S.
The gentleman was helpful, professional and courteous. This is the best U-Haul location in the area!Kara F.
Le client n'a pas laissé de commentaire.ROBERT S.
Very friendly guy and awesome customer service. Merci.Leticia N.
Too expensivedorethy W.
Le client n'a pas laissé de commentaire.Robert I.
Very professional, friendlyalvina B.
Le client n'a pas laissé de commentaire.Harold P.
Thank you for your friendly service, we were treated with respect, even at the last minute. The manager and staff were very courteous, and I will recommend their service, to others. I will definitely use their service again.brenda B.
Le client n'a pas laissé de commentaire.Ashley B.
The owner promised me one thing and then did not answer when I had questions. Ended up getting charged an additional 57 $because the owner did not communicate well during the rental. ZERO out of TEN would tell anyone to STEER CLEAR of this guy.caroline E.
The people at No hassle auto went above and beyond to make it an easy experience.Lewis B.
First of all let me start with really fast service got papers done quick explained everything and got my self on my trip in no time I will be coming back to this spot and renting again thanks againBonnie L.
Le client n'a pas laissé de commentaire.RAVEN S.
First time rental in over 20 yrs. At this time I have no issues with the cleanliness an availability of their products.Wayne W.
Paid 7 for a dolly that was not on the truck.CRYSTAL W.
Mr. Clanton was very helpful and courteous.angelene R.
Le client n'a pas laissé de commentaire.Alan B.
On site Agent location GREAT. U haul sucked as a company. Very dissatisfied.Antoinette B.
Great experience.Alan B.
Online problems took a hour to pick up truckCamea M.
Le client n'a pas laissé de commentaire.Gwynn W.
Dropped off the night before. Site processed it at a point past 24 hours use, which was not the case. Although I only used the trailer for 12 hours was charged for two days. I understand this was in accordance with the contract, but in the past there was an adjustment. I saw no time adjustment this time around. I was disappointed that there was no reduction..Craig S.
Le client n'a pas laissé de commentaire.Kenneth S.
Get better communication skills across the board among u-haul employees.Timothy R.
Le client n'a pas laissé de commentaire.Tanishia F.
I did not receive a receiptROBERT B.
Great Customer ServiceCarla A.
Le client n'a pas laissé de commentaire.thomas M.
Le client n'a pas laissé de commentaire.Robert C.