Évaluations des clients North Air Services

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de North Air Services

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MARILYN A. le

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This location needs to check the trucks and trailers the day before or more before customer is picking up, equipment has been in poor condition, not working as should be, and not clean!.. very unorganized. Causes delays in picking up and getting going and also when on the road!.Some staff will not even listen to what you say is wrong with equipment, and half the time no one is in the office during hours the you should be able to access services. Needs to be managed way more better!

Dean H. le

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Le client n'a pas laissé de commentaire.

David H. le

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Good equipment except the hitch was too small to go over a 2" ball, and with a 1-7/8" ball, the hitch unscrewed going down the road and would have disconnected had not the load been in the front of the trailer. EDavid

Jordan D. le

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Great customer service! It was a pleasure dealing with North Air, I felt like she knew what to look for and wasn’t messing everything up like Lakeway did in SSM. Very helpful and didn’t take up much of my time! Great location!

Jean François M. le

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Some lag in availability between what website had and actual yard inventory. Called him up directly. He arranged everything.

Kathryn C. le

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Le client n'a pas laissé de commentaire.

Don and Dodie P. le

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No problems

Douglas B. le

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Rude. As pulled in parking lot at lunch time. Was told by taxi at location to just leave keys in the orange box on side of building. Felt no customer service!

Willa K. le

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Le client n'a pas laissé de commentaire.

Ron M. le

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Le client n'a pas laissé de commentaire.

JAMES H. le

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Tires bald and flat. NO roadside assistance available. Had to find our own help so that we could begin the trip. Told by the road side assistance attendant, Sue, that we could ask for a partial refund because of the hours and hours of hassle trying to find people to help us. That turned out to be not true.

Tia-rae D. le

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Please check the tires. The trailer I rented had 3 newish tires. I know the trailer came in from another location. But I ended up with a flat tire that had cracks at over and air leaking from 2 cracks and had multiple bald spots. Shout out to the staff who handle my call( think his name was James) Very big shout out to Ok tire in Edson Alberta for they very fast response time( 20 mins he was there and changed it )

brennen A. le

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Le client n'a pas laissé de commentaire.

Thomas R. le

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Le client n'a pas laissé de commentaire.

Josh O. le

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Show up on time.

michael H. le

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Le client n'a pas laissé de commentaire.

Milton S. le

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Le client n'a pas laissé de commentaire.

LUIS D. le

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Clean up the truck and have the fridge dolly or other accessories available for use...having the truck full of fuel wouldn't be a bad idea either.

GARY M. le

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Le client n'a pas laissé de commentaire.

Kirk K. le

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The door on the trailer was near impossible to open

Nicole G. le

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Le client n'a pas laissé de commentaire.

Darlene I. le

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Le client n'a pas laissé de commentaire.

Tim F. le

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Le client n'a pas laissé de commentaire.

EMILY D. le

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Staff very personable and helpful

CHARMAINE S. le

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It was raining out and all my beds and legs of the furniture were wet from the bottom

Charles F. le

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Pick up was set at 9am. Arrives at 920am to find the door locked. Waited for about 15 minutes and called the number on the door. Was told I'd have to wait 40 more minutes because I was supposed to be there at 9. At 955 a lady arrived and was very helpful getting me my truck. The truck interior was filthy. There were almonds all over the floor and the clips holding in the centre console were undone causing the wind to push the console in and cold air to come into the cabin from underneath. The cargo area of the truck leaked quite badly and the caulking job in the inside of the moms attic area was atrocious. Truck ran well. Had to return it at a half tank because that's what was in it when I picked it up. Had a half plus an eighth when I returned it. Not a lot but would have been nice to have been offered something for the extra gas I left. If I returned it at an eighth less I'm certain uhaul would have charged me for it. Drop off in kingston was otherwise fine. Quick and professional.

CHERYL C. le

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Inside console was dirty

Patricia Y. le

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Le client n'a pas laissé de commentaire.

Thor S. le

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Le client n'a pas laissé de commentaire.

William M. le

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Le client n'a pas laissé de commentaire.