Le client n'a pas laissé de commentaire.
Chalil H
Customer Reviews for North Henry Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Thank you for your support ensure I was ab;e to pickup my scheduled 20ft truck at your location.
curtis sVery good service at this location
John PI was very pleased with their customer service. Very thorough explaining everything..
Russell AI guess to make sure that the computer system is functioning
Emma PN/A - Great customer service!
Kevin HNo need to improve it was perfect!
Jennifer AThe uhauls trucks are messed up . The truck was shaking while we was driving . The engine light was on . The truck doesn't let you go over 30 mph while shaking like a washing machine .. I wish I could get my money back tbh ..
Deshawnnae SHaving a discrepancy with this hold that UHaul put on my bank card! Piss poor customer service!
Stefon VCustomer service was knowledgeable, professional and nice. Refreshing to get good customer service.
Korey TEasy to find, plenty of parking.
Amanda GElizabeth was very helpful!
Carlos FGreat customer service and very friendly No improvements needed
Yolanda PGreat customer friendly service representative. I will definitely consider using them again.
Joyce Mgreat customer service.
Kathy SGreat staff at Stockbridge Storage & Uhaul
Tim DELIZABETH IS GREAT! I RENT HERE OFTEN BECAUSE OF HER.
Tim DFirst time renting at that location on N. Henry and everyone was no nice and the renting process was nice and smooth 5 ⭐️ hands down.
Paxton MGreat people to rent from
Shawn CI think everything was fine.
Allen jExceptional customer service.
DANANG RThe only complaint I have is the AC stopped working and it was 110 degrees outside. We could not change out the truck as it was already loaded. I did call and speak to Emily who spoke to her boss and they offered a credit of one day rental.
Cynthia MExceptional customer service from employees.
Charless HMy air conditioner didn't work. It was 96 degrees. Worst experience ever. When I called to complain the customer service person told me the only thing he could do is transfer me to roadside assistance. Like I had Time to wait for a new truck on the side of the road. I asked him for a discount bc the experience was awful. But all he could do is transfer me to roadside. Ridiculous
Steven GI think it would be a great idea to let the customers know about all the hidden fees that will be attached to rental trucks so that they are allowed to make a reasonable decision on renting from U-haul or seek another revenue. Perhaps I could have used a discount card somewhere that accepted AAA or AARP discounts to save a few dollars or if I had been told that there was a huge fee for using a credit card, I would have given my debit instead and that alone would have save me $10. That's the cost of my one meal for a day. My circumstances just don't allow any extras right now, other than those issues it was a good experience. The staff was very friendly and professional and they took the time to make sure the truck was clean. So yes, I would recommend this store definitely. I would just warn them to use a debit instead of credit and to be sure to get the $15 insurance because even if you may not need it it's better safe than sorry
Angela CNice location.
Freida PThe experience with U-Haul went as planned, and will be renting from this U-Haul again. The driver said that U-Haul needs to check the brakes.
Beverly TElizabeth is great to work with!
Tim DWe've always had excellent customer service from this location. Everyone is friendly, helpful, and we will continue using them any time we're in need.
Heidi GThis place is great!
Vincent JEveryone in the office was great and professional..
Gregory MEvery thing is Good
ALBERT JVery friendly
joseph aThe service was great. The attendangt made the process really simple and quick. Great service
Shenita SI am very satisfied with customer service and the convenience to my location.
Leon WAwesome service
mae dJust keep doing a great job. Excellent customer service
Miller JYour staff was so nice and professional
ANTHONY DNothing. Everything was excellent and the customer service was awesome!
Wyeisha JThey were everything I was looking for, thanks for a job well done
Clifton SCustomer service was great I was in a hurry and they jumped rite on it made sure that I was good…I really appreciate thei customer service.
jAMES HI was accused of damaging the door on the uhaul that was already damaged. I was charged for damage that was already on the truck when I got it. I even showed it to the lady. She said it ok.
Larita BOutstanding customer service
Brandon JExtra helpful lady in the office. Didn't catch her name but she was most courteous and friendly.
Roger CDrop off after hours
ANGELA BEverything was great. In and out in about 10 minutes. Great job!!!
Brian BExcellent service and customer service 👏
NELSON FSend customers information on when to pick up vehicle etc. as it was unclear. For example, I didn't know that we couldn't pick up more than an hour before.
Derek MThe lady who checked me out was very friendly, pleasant, helpful and courteous.
RONNIE AThe staff was super but I had limited time and therefore they were not available to assist on a Sunday & holiday.
Nancy R | Expérience généraleI would not recommend this place because they have a real bad rodent problem. My things had rat droppings all over them. I had to discard items that weren't in bags or boxes (5 comforters and 10 reams of copy paper). If it wasn't for that, I would recommend.
Shannon B | Expérience généraleThe rats were in everything I stored. There was rat poop everywhere. This place has a terrible rat problem.
David M | Expérience généraleThe office personnel were exceptional. I mainly delt with Elizabeth. Her kindness and patience was so appreciated.
Karen P | Expérience généraleConvenient location for our temporary storage needs. Will use this location in the future if needed. Very friendly staff.
Paul C | Expérience généraleThank you for your service and I never had any issues.
Sabrina S | Expérience généraleI had no issues at all with this facility. Everyone was very professional and helpful. I would definitely recommend!!
DELTON S | Expérience généraleGreat staff
CHARLES C | Expérience généraleAwesome storage would reccomend to friends and family. Clean and convient hours.
Tracy P | Expérience généraleElizabeth is an awesome, person in customer service, the company need more of her.
CALDAIN H | Expérience généraleI loved the staff they was always friendly, need more workers like this.
JEAN S | Expérience généraleneeded a climate controlled
Privacy R | Premières impressionsThe move was very easy. The staff was very friendly, helpful and thorough with information and the process was quick.
Privacy R | Premières impressionsI did not move into the storage unit because I had to go out of town for a family emergency. Please refund my $6,95 back to my card. Thanks
Privacy R | Premières impressionsI did not get the storage unit because I had to go out of town for a family emergency. So please refund my $6,95 back to my card. Thanks
Privacy R | Premières impressionsMy plans changed and I did not need to rent a storage room.
Privacy R | Premières impressionsI would like better clarification on climate and non-climate control. I had to go to a different location.
Privacy R | Premières impressionsI really liked how a representative from the location called me and let me know that she received my request. She also gave me her office hours and let me know that I can call her if I had questions.
Privacy R | Premières impressionsUhual website shows qualified for 1 month free rental. This facility was among the candidates and reserved online. Not sure who`s mistake it is but disappointed it is not true.
Privacy R | Premières impressionsWent well. Thank you.
Privacy R | Premières impressionsClean location and good customer service
Privacy R | Premières impressionsVery clean location and good customer service.
Privacy R | Premières impressionsStaff was friendly.
Privacy R | Premières impressionsStaff was friendly.
ORLEAN C | Premières impressionsnever moved in to the unit, but the initial process was very easy
Privacy R | Premières impressionsOnly complaint is that they don`t honor the free one month storage with UHaul. They stated that they are not affiliated with UHaul.
Privacy R | Premières impressionsCustomer service was great and flexible when i had to go up a size.
Privacy R | Premières impressionsI put my friends stuff in storage for him to pay and he never did, so I had to pay when re`cd non payment, but they worked with me knowing it wasn`t my stuff. Staff/Customer Service is Excellent.
Privacy R | Premières impressionsUnfortunately I didn`t get to work with this company as I never heard from anyone about my reservation.
Privacy R | Premières impressionsI was very satisfied. I received a phone call from the facility making sure I was coming to move in. When I got their everyone was very friendly and helpful.
Privacy R | Premières impressions