Le client n'a pas laissé de commentaire.
Yevgeniy S.
Customer Reviews for North Highlands Mini Storage
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Very helpful staff, would rent from this location again.
Benjamin B.It was an excellent experience. Customer service was stellar, second to none. Fast and easy too. Thanks
John L.They are very nice people
Mohammad A.Very helpful and knowledgeable staff. This was also the first time in a long time that the equipment we reserved was actually available as promised.
DAVID J.Customer service was poor they scheduled me to pick up at 7am at this location was there 6:50am until a little after 9 until someone opened then they told me I can return trailer by 4:30 pm on Sunday 4/4 I was there 3:45 and they were closed so we called to speak to someone they said we can do after hour drop off and when we tried that online it wasn't working so we had to come back the next morning explained what happened and we didn't get a sincere apology or anything in fact the Manager said the lady we talked had been going through personal problems so her head was all over the place which has nothing to do with me and the inconvenience it caused the gas it took and the time this location is highly unprofessional and very inconsiderate I would never go back
Emilio L.never received my bill
James K.The main lady in the office was awesome she was sp helpful and curtious. And she didnt make it a big deal when i drove to get gas and forgot to put it in and had to go back. I want to thank her so much for making my visit go so smoothly.
Virginia C.It is my 4th time talking from this location they are really nice and friendly.
Mohammad A.Very helpful and friendly sales associate.
Thomas S.Excellent customer service
Wendy D.Customer service at this location was exceptional. Quick turn around of vehicles to help facilitate rentals during high demand. This is by far the most helpful location I've ever visited.
Nicholas L.The lady that worked there that day was all by herself but was very friendly and helpful.
Pamela P.Keep up the good work
Curtis J.Very helpful, informative & friendly! Made things super easy!! Will definitely use again if needed!!
Patricia M.Staff very helpful and friendly.
Sharon R.Everything at facility was great just wish they had more big size trucks available.
Stephanie H.Nothing, all was good.
Roddy G.Excellent service. No recommendations for improvements.
Ceasor D.I was overall satisfied with the experience.
edward M.Every time I call or go into that location I always get great customer service and professionalism
Cliff M.Wow, I was in the left turn lane when I saw this young man guiding me to the place to take my trailer. So cheerful and helpful. Was thankful to drop it there.Thank you!!!
Cheryl C.The staff is GREAT ! Very help full and willing to help with questions.
WALTER S.Excellent
WON S.This location could not offer better service than I received. I thoroughly enjoyed the courteous, responsive and friendly service on pick up and drop off.I was in and out quickly. The two young women really know what they're doing. I highly recommend this facility!
James S.Hanna provided me with exceptional service and a smile
NIKOLAI P.Good service, thank you guys!!!!
Igor K.The absolute best place to rent a truck. Great staff friendly and always in the office. Thank you ou
TROY F.I will be returning to this location.
THOMAS N.Everyone at North Highlands Mini Storage are awesome!!!!!
RICHARD J.Your staff was great! Would definitely rent from your location in the future
Tashia M.Non. Fantastic customer service!
TIMOTHY B.Office staff were very helpful , and efficient in preparing the truck for the rental. Everything went very smoothly and if I need to rent a truck again, I'll go U-Haul.
THOMAS H.Staff was amazing.
CYNTHIA J.The gentlemen who helped me has beautiful customer service. He didn't know what I was going through, but he already made my day. He was very accomodating making sure I was taken care. With people like him representing your office should help hold standards for office. Keep up the good work.
FRANCES W.The girl at the counter was very friendly and very helpful on getting me a motorcycle trailer and pick up truck...ill be coming back to that location
David C.At this branch; NOTHING. The guy that works there is amazing. Fast, professional and friendly. Got in there to pickup auto transport, I was out in like 5 minutes and happy. Please take care of employees like this.
MOHAMAD A.Excellent service, as always.
URHO N.Entrance sign could be bigger.
Jan S.The staff was friendly and exceptional. Great people doing great work
Mark H.Beat Uhaul experience I've ever had. Very friendly staff, I didn't have to wait at all, and the equipment worked perfectly.
Mitchell C.Staff very pleasant and helpful.
Monica L.Friendly staff, no hassle. ðŸ‘
Jaaziah R.Outstanding customer service! Thank you for your use of excellent equipment!
JOHN N.It was quick, fast and easy. Thanks
DAVID G.Great experience work team and equipment.
ROBIN H.The two employees were welcoming, friendly, and quick to get me taken care of. Nice, smooth experience.
Susan K.NO CAB HEAT NOR DEFROST- VERY UNSAFE TO DRIVE.
MICHAEL S.Leave it the way it is. Great service. Clean truck. Excellent location. Easy to make reservations on line, for pickup and drop off.
David B.Please let customers know how high the pickup truck step is from the ground in the ordering process. I had trouble getting in and out of the truck. Other than that everything was perfect!!! Thx
Robyn M.My service representative was excellent kind and very helpful
TONYA H.I was very disappointed that I had to drive 2 hours away from where I lived. The fuel tank had been filled all the way up. What I could not comprehend is that basically, driving 2 hours back to load my stuff and somehow that half tank I burned away to get there was on my dime not theirs? For example, its like the taxi service you just ordered calls you and told you change of plans. They could not longer pick you up from your location, but they suggest a specific location which is obviously farther away and advise you that your going to be charged extra because of this inconvenience? How laughable, last time I ever use their service.
Guadalupe G.Great overall experience!
Connie A.U-haul has come up immensely over the last several years, very professional very fast and great service.
Richard M.This was just great, super friendly staff, real simple progress. thanks very much. :)
Maureen M.Well there is something I didn't like. I made two reservations at other Uhaul locations and neither were fulfilled. If it weren't for Jasmine that helped us via the 800 number, I would have not been able to move my goods. Thank you Jasmine
Gina D.I appreciate the process being smooth. Great customer service experience as well...coming in & leaving!😊
Christina W.