Our unit was clean, everything was ready as I'd called the day before, it was waiting and ready to go. Don't know if anything that could have made it better
Susan H.
Customer Reviews for Northcutt Affordables
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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I was charged 14 for insurance that I did not agree to.
Billy J.Excellent on site customer service. Best I have ever experienced!
Lorie S.Always great service at Northcutt's
Shirley O.We had an excellent service experience with Steve Northcutt. Every aspect of the trailer rental was thoroughly explained and his customer service is above reproach. If you're going to rent a Uhaul or any equipment, stay local and definitely go through Northcutt Affordables!!! Thanks Steve!
Carl P.I returned the truck 2 hrs late but was charged for 2 days
Barbara S.Awesome experience!
Doug H.They were nice friendly an amazing. It was absolutely a great experience
Tina W.Everything was just as advertised
cHARLES B.Better communication
Dustin Y.Northcutt has great customer service and is genuinely nice.
Otis R.IT WAS A VERY PLEASANT EXPERIENCE
HENRIETTA B.Marshville NC thank you so very y
LATRES P.We could not have been treated any nicer than we were treated. Merci!
MARVIN R.Steve is a great guy and really helped me when UHaul cancelled 2 reservations 2 weeks in a row. U-Haul customer service was awful. Poor solutions offered. Thank goodness for Steve. He's the only reason you still have me as a customer.
Patricia L.Excellent service à la clientèle. I was very late picking up my equipment and they went out of their way to ensure I could get what I needed.
Jewelyn P.Every thing was A++..Mr Northcutt was very kind and made sure everything went a a planned.
Jane L.Lower rates
Harold R.Customer Service was excellent ..truck was very clean..
Ranelle W.This location was fine, however the location in Rockingham, NC on broad st that rented my truck the day before I needed it ( and had it reserved) is awful — that is not the way business should be done
Benjamin S.Keep up the good work. Enjoyed doing buisiness with this dealer
Rickey P.Great service!
Anthony B.Northcutt works with you. Thank you.
William H.Make sure the truck is clean and has gas. I had to drive out of my way to put gas in the truck because it was almost empty. The inside of the truck was covered in some type of sticky liquid and was dirty. It smelled like somebody had used the bathroom inside. The back of the truck had what looked to be engine oil, dirt and trash inside. It looked like somebody had been hauling scrap metal inside. I paid over $120 for this truck and I had to clean it before I could use it. The location was closed, so I had no choice but to take the truck due to having to move out that day. I will not be using u-haul again unless they make this right.
Chris R.I am a repeat Uhaul customer. I did not received the level of quality and service i expect from this U-haul location. They stole my money. I drove the truck for 6 miles, and i decided to return the truck. Something strange happen: they charge me 28 miles. The address i went was 106 S White St, Marshville, NC 28103 Please calculate the mileage? This U-haul is very disorganize, there is possibility the mileage out was count wrong from the previous customer. I did a mistake to not verified the out mileage.
Sergio O.Friendly service. Everything was ready when I arrived.
THOMAS L.Keep it up
Clyde W.great experience
Danny A.Very good experience. Employees very nice and helpful!
Christopher B.Mr. Northcutt will assist you anyway he can, very helpful.
Alan B.Steve was the best and very accommodating
Robin L.I returned my truck on Saturday as planned had to use key drop box well this week got a email from uhaul telling me they were charging me for another day and for insurance.. I've called and talked with owner and he said he would call me back and nothing I've tried to call 2 days in a row and no answer.. I'm very disappointed in uhaul never had them to do us like this we have used this company several times.. I guess we will start looking into budget truck rentals.
Shonna B.They were very welcoming and apologetic for the initial condition of the truck even though it was not their issue. Greatly appreciated the bottles of water! Thanks for a wonderful experience.
Joyce R.As I have never had the luxury of knowing in advance when I might need a U-Haul truck or trailer, Northcutt Affordables has always been my goto rental for the trucks or trailers I might need. Steve and his wife and employees are always efficient, dependable and friendly and have always met my needs without exception.
Tony A.Great staff!!!!!
Caroline H.Super friendly & very helpful staff!!! I had a wonderful experience!!!
Caroline H.Great service great people !!!!!
Anita S.Uhaul in Wadesboro are awesome
Sheena H.The staff at Northcutt was professional and helpful. They explained all options and walked me through the entire service. Great truck and great people.
MICHAEL H.I didn't see anything that needs to be improved
LUTHER RAY M.It was a great experience keep up the excellent work and customer service
James Edward L.great service
TOMMY H.They were close by when I needed them to assist with my breakdown.
DANIEL M.