Customer Reviews for Northeast Pack And Send
(U-Haul Neighborhood Dealer)

25 évaluations

1726 N Keyser Ave   Scranton, PA 18508

Heures

  • Lundi
    De 9 h am à 6 h pm
  • Tue–Thur
    De 9 h am à 5 h pm
  • Vendredi
    De 9 h am à 6 h pm
  • Samedi
    De 9 h am à 1 h pm
  • Dimanche
    Fermé

Services dans cet établissement :

Pour nous contacter

1726 N Keyser Ave
Scranton, PA 18508

Services dans cet établissement :

Heures

  • Lundi
    De 9 h am à 6 h pm
  • Tue–Thur
    De 9 h am à 5 h pm
  • Vendredi
    De 9 h am à 6 h pm
  • Samedi
    De 9 h am à 1 h pm
  • Dimanche
    Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

Derek Z. 
Évaluation :
2

My equipment was not in the truck which I want a refund for since I could not use it, and the check in process was long and excessive with having to call people after I took a picture of myself and my drivers license and the representative helping didn't communicate what was going on.

Kimberly S. 
Évaluation :
4

Very satisfied with the facility and the service !! It was very convenient for me and I would use that facility again in the future

Joseph L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vilardi C. 
Évaluation :
5

very helpful when I messed up the return process. I appreciate it.

JOSEPH M. 
Évaluation :
5

Let's go Branden

TODD V. 
Évaluation :
4

I put way too much gas in the vehicle and didn't use about $40 worth. Would be good to know that. Also truck bed was not 2' as advertised online.

MAURI C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BARBARA P. 
Évaluation :
2

Accidentally locked my keys in the truck at the U-Haul location, neighborhood location. U-Haul folks offer no help. Handed me a paper describing roadside assistance, and basically told me I am on my own! No answer at roadside assistance. Locksmith cost me $90 out of pocket. Really!!! No one has a spare key?!!!! Nobody?!!!!

JEROLD W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NATHAN S. 
Évaluation :
5

The link for mobile check in didn't work so we weren't able to pick up the rental for scheduled time.

KYLE S. 
Évaluation :
5

Nothing, the customer service was excellent.

JEROME O. 
Évaluation :
1

Reserved a truck with dollies. No dollies at the time of pickup but charged for them. Would not rent from this location again.

Scott V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

andrea S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lidia T. 
Évaluation :
3

Truck was not running well. Reservation was made with pickup at another location

DENNIS J. 
Évaluation :
5

When My Husband Went To Pick Up the UHaul Truck~The Guy That Waited On Him Was Having Issues With The Computer and was unable to Give Him a Receipt or Paper Work~So we were unaware of the Protocol of Drop Box for the Keys, so that we could Drop it off Sunday instead of on Monday when They Were Open~And The Guy Never Said Anything About the Drop Box Either~If We Had Known, we would have dropped it off on Sunday…We have Never Rented a UHaul, So We Just Assumed that Because they were not Opened that we had to wait until the Following Day~So am Not Happy that we had to Pay for an Extra Day, When The Truck Just Sat in Our Driveway~ Thank You for Your Time Brenda Koerner Sent from my iPad

Brenda K. 
Évaluation :
3

I wanted to pickup my vehicle at 50 Sturges Rd Peckville Pa 18452 but supposedly the size truck wasn't available. U-Haul redirected us to the Keyser Ave location which added an hour onto our day needing to travel there and back. The reason we wanted 50 Sturges Rd was because we had storage units at this location that we needed to load. When we got back to 50 Sturges Rd we saw in their lot the exact vehicle we needed. We obviously didn't need to travel for our truck to Keyser Ave but U-Haul doesn't know where their inventory is located. We upsetting and inconvenient. This could have and should have been handled much better.

CHRISTOPHER P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maria C. 
Évaluation :
5

Truck shown worn of use inside

Carlos D. 
Évaluation :
3

Post a sign when closing the store early. I got there before the closing time and nobody was there. Make it easier to switch to a mobile pickup from a web browser on a phone. The process to switch was very painful.

James S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

STEPHEN M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James M. 
Évaluation :
5

Everything was great

MELISSA K. 
Évaluation :
5

Nothing every was good easy .great parking while using your u hall .service was great friendly .no complaints. Every thing perfect thank you

WILLIAM C B. 
Non les évaluations ont été soumises pour cet établissement.

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