A larger parking area if possible, although the manager did assist with the maneuvering of the vehicle. Furthermore it should be that he was very polite, friendly and exhibited excellent customer service ! i wouldn't hesitate to use this location again. Well done!!
ANDREW W.
Customer Reviews for Northport Tire and Wheel
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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NOTHING REALLY ...
James W.Prompt Efficient and Knowledgeable Service. Merci.
donald M.The owner provided good professional service .
donald M.Friendly staff. Excellent location
Robin H.very friendly and personable staff
Peter B.PortPerry humans are the best
Frank M.Awesome place and service Friendly and helpful
Dave P.Called ahead to ensure Simone would be there for drop off. I arrived at 4:23 the place was already closed when it said closing time was 5. Called the next day to ensure drop off was fine, the guy was quite rude.
Glenn L.Dealer was very helpful and a pleasure to deal with.
Barry H.employee was very friendly and the price was great
Peter B.Good location.
John G.A very convenient accessible location, extremely helpful and they made the process painless, It's a shame this location only has a few rentals to choose from, I'm certain if they had more inventory to work with, their volume work increase accordingly. This location has made this aspect of my moves go smoothly and I'm looking forward to using this location when I need to help move stuff.
dennis L.Really decent facility and the people on site are very friendly and professional. Pearce is great. Only issue we had was the auto gate malfunctioning on a Saturday and we couldn't gain access. With no one on site and the nearest manager 45 minutes away meant we couldn't get our property in time to move our sone into his apartment.
Martin S.This is a good location never use vaultra storage to get a U-Haul tho bunch of idiots over there
Adam M.It is always a pleasure to work with Michele.
Diana S.Quiet and fast with a friendly, helpful associate.
Janice R.Fix your systems and customer service so your customer doesn't have to waste 4 hours and end up moving in the dark freezing cold
Jamel I.Wonderful friendly service and help with the whole rental process. We will recommend this location to anyone that would need this service.
BETH B.Busy little plaza with a lot of traffic makes it challenging to manouvre the larger vehicles.
Stan G.Seed up your system so customers can complete pick up faster .... other than that all good
James W.Michelle was great!
Greg E.Very friendly staff and very efficient. No issues. Was in and on the truck in ten minutes
William T.The woman who looked after me did so very efficiently and she was quite personable. I was scrapping the frost off the windshield before leaving, but she would not let me finish doing it! She took over and had me on the road in no time flat! Check out was easy & fast too!
richard F.Service is excellent but vehicle not maintained. Engine light on as soon as it warms up. Steering pulls to the right. Very noisy drivers window. Don't know what you could do about that. Send it back to the USA.
Wayne B.Michelle was great and helpful. Great experience
Philip W.Very happy with the trailer and service. Je les recommanderais certainement!!!
Donna C.Great customer service, would reccomend this location
carol Y.Supply the movers (lol).
dennis B.Nothing. Michelle and Larry are great for customer service. I would not go anywhere else. Merci.
DOUG P.Personnel were very good. The move went well because of their standards
DAVE E.Fantastic service
DARRELL B.I know these trucks are used by a lot of people, but the steering wheel was really sticky I found that kind of gross I guess I could have wore gloves but that just seems not right. Just make sure the steering wheel is clean and it's good to go. The location that I picked the truck up at she was very friendly very helpful appreciate all her efforts I forgot her name but thank you anyway cheers Randy.
Randy H.Website could be more intuitive ...especially for those that already know what they need and what our vehicles are capable of towing ... BUT that is really nit picking really .....
James W.Northport staff person is excellent. She is very knowledgeable friendly, and efficient.
WILLIAM H.Representative was fabulous…professional, friendly and efficient. Would definitely utilize this location again.
James H.Last minute booking and they looked after me perfectly. Easy as it gets super friendly
Tyler K.Make sure technology works. Your process is too complicated for a new customer. I verified my reservation 3 times only to be isolated the day of the move. The wait time on the phone is absurd.
Michael R.Michelle was very friendly and helpful, went out of her way to make my experience excellent.
Kelly W.She's great Every time
michael P.She's great Thank you
michael P.The lady is super nice, knowledgeable and efficient. Merci.
michael P.Pricey but it did tte job
chris R.Hard to find the lock box and have service during weekends
Evgeny C.Experience and service was excellent. Nothing to add.
RICHARD R.Fantastic service, thank you for being you!
Kelly W.The lady I dealt with at this location was very friendly and has excellent customer service
Jennifer W.Customer service was amazing! Staff is so friendly and helpful - great recommendations for my situation!
Sheri L.I don't know she was perfect.
John A.I moved an hour away from pick up location and wasn't able to drop off truck at my new location. Was very inconvenient. I should have been able to drop off at my new location and not have to drive it an hour back. That was a 2 hour extra drive for me. They should have sent someone to pick up the truck instead of inconveniencing the customer. Doesn't matter that they gave Me extra kilograms as they should have. I was the one being inconvenienced!!! Thank goodness I didn't move any further away than an hour. I wouldn't use uhaul again for that reason.
Brian W.The service and communication was awesome. Helpful and accommodating.
LEONARDK G.