Last minute booking and they looked after me perfectly. Easy as it gets super friendly
Tyler K.
Customer Reviews for Northport Tire and Wheel
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Make sure technology works. Your process is too complicated for a new customer. I verified my reservation 3 times only to be isolated the day of the move. The wait time on the phone is absurd.
Michael R.Michelle was very friendly and helpful, went out of her way to make my experience excellent.
Kelly W.She's great Every time
michael P.She's great Thank you
michael P.The lady is super nice, knowledgeable and efficient. Merci.
michael P.Pricey but it did tte job
chris R.Hard to find the lock box and have service during weekends
Evgeny C.Experience and service was excellent. Nothing to add.
RICHARD R.Fantastic service, thank you for being you!
Kelly W.The lady I dealt with at this location was very friendly and has excellent customer service
Jennifer W.Customer service was amazing! Staff is so friendly and helpful - great recommendations for my situation!
Sheri L.I don't know she was perfect.
John A.I moved an hour away from pick up location and wasn't able to drop off truck at my new location. Was very inconvenient. I should have been able to drop off at my new location and not have to drive it an hour back. That was a 2 hour extra drive for me. They should have sent someone to pick up the truck instead of inconveniencing the customer. Doesn't matter that they gave Me extra kilograms as they should have. I was the one being inconvenienced!!! Thank goodness I didn't move any further away than an hour. I wouldn't use uhaul again for that reason.
Brian W.The service and communication was awesome. Helpful and accommodating.
LEONARDK G.I would come back to this location alone based on the excellent customer experience with Michelle who insisted that she scrap off the ice and snow while I waited in the warm vehicle! Merci.
Sharon P.I was advised that a 1 7/8†trailer ball would be ok. Although I do not feel it was unsafe, it was however quite loose and very noisy. I switched to a 2†ball and it was much better. You should suggest a 2†ball going forward.
Dean J.I reserved online . check in took a while because it was not integrated .
John D.Great and friendly service. I would definitely recommend. Heather MacKenzie
HEATHER M.Great service
Tracy H.I am happy with this location
john D.Amazing customer service! Definitely referring to anyone looking for a place to rent from in this area!
Nancy S.More selection
Richard M.Michelle is the best I have been dealing with her for about 4 years now. She's by far the best!
Skip O.Outstanding customer service.
David S.My only negative comment was the per day price was only for 6 hours which was a tight timeline for us. In the past when we rented a u-haul, we had it for a 24 hour period for the day price.
TIMOTHYP G.Found out l was over-charged. Called back the next day and she corrected it right away. Great service
Vincent L.Install a barrier at the end of the pavement so that the trailer does not roll off into the ditch.
Rick D.Michelle was very helpful with the paperwork and the hookup. Merci.
DOUG P.get your online system working properly! Thankfully your call staff was able to sort things out.
Tom N.A very helpful and considerate lady at the counter
Mark H.Helpful courteous staff.
Doug D.Excellent service
Cheryl H.When the uhaul location changes your pick up time, it's worth a phone call to the customer and not just an email or text.
Zsa Zsa C.We rent from U-Haul MANY times per year. The Northport location in Port Perry is consistently the VERY BEST. Vehicles are extra clean, and in the colder months, they have had my vehicles warming up prior to my arrival! The team there are incredibly polite, friendly and caring. We rent from here as often as the available vehicles permit!
JAMES S.This location rocks. Always easy to book with talking directly to the person. Your telephone service sucks ass though. Try calling to talk to someone at a location, go ahead I dare you. That's where you can improve.
michael P.Staff were very helpful, thank you!
Emmet B.Very quick return, the rep was easy to work with in terms of return time. Definitely a good location.
AMANDA I.Side marker lights were not working, everything else was good
Dustin B.Very friendly. A pleasure to deal with.
Stephen H.Fix the broken online system that does not allow you to rent or return vehicles.
Eduardo S.Staff excellent, friendly and efficient
KIRK D.Service was excellent, thank you!
Doug J.The woman who did my check in and out was terrific. Knowledgeable, warm and efficient. Huge kudos to her!
Sue R.Michelle was extremely professional and helpful.
GREGORY G.very goood service
Fred N.Asked u haul to pick up the truck in bowmanville but they made me drive an additional 80 km the day before I moved to port perry to pick up the truck. :(
James W.This site offers courteous and competent service. They helped me with hooking up a trailer and showed me everything I needed to know. Also, the price can't be beat. Thanks for making this a stress free move.
Francoise B.The woman I dealt with was very efficient and professional. Very pleasant experience.
James S.Made my moving day stress free
William C.Michelle is great. Friendly helpful, true customer service
Baqer H.This was the easy part for me AND uhaul but I did not have a clue what would happen there regarding drop off and or billing. Who could do the drop off and what documentation would be required. A customer is completely in the dark thru the whole process.
LAWRENCEA T.excellent location
brent H.The Staff at North Port Tire were extremely helpful and friendly. I would recommend them in the future.
Jordan R.excellent établissement
brent H.amazing location
brent H.Rental was for 6:30 a.m. Went to complete the process online; however, since my license was expired, I was unable to access my rental. My license was expired due to COVID protocols in Ontario, so we are not mandated to renew our licenses. The person I spoke to online was not understanding and told me to come back when the rental location opened at 8 a.m. Complete waste of my time and got up early for nothing and delayed my moving day by 1,5 hours. The staff member I spoke to at the rental location was very apologetic and helpful. Wish U-haul did not have online staff solely based in the U.S.
Shayne C.My experience here was ridiculous. No one via phone could indicate where the lock boxes were. My family and I spent 30 minutes looking. I personally spent 20 minutes on the phone waiting to speak to a representative from uhaul. The key boxes are in the most ridiculous spot. Who would ever look at a sign and and say to themselves “oh look, lock boxesâ€. The lock boxes should be where the key drop off is just as everyone told me they were there. I even had a couple people tell me to look behind the 9' cargo van I had rented. For everyone's sake, move the lock boxes!!!!!
Cassandra T.Michelle is amazing always on the ball with the rental equipment.
skip O.