Le client n'a pas laissé de commentaire.
Jorge M.
Customer Reviews for Northwest Lawn And Power
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Was disappointed I had a 630am pickup. But was not able to pickup until 7am. Not sure why when my reservation clearly shows 630. Bryan
BRYAN K.Just keep up the great work and good customer service!! Jim f
James F.My U-Haul truck was ready as scheduled. No issues.
James P.Aucun
Andres C.Very friendly & helpful. Van ran great.
Michael U.Have the truck available that I ordered two weeks prior to pick up
Walter G.Customer service was great and reservation process was very smooth. Great truck and provided a final bill very quickly! No issues.
Mark C.None needed, Always great service
CHRIS L.Truck probably needs a wheel alignment but otherwise staff was professional, truck was clean and reliable.
Daniel K.The inside of the truck smelled like a smelly dog or animal. It was quite noticeable and unpleasant.
JESUS R.We have always had a good experience with using U-Haul and we have used them many times. Merci!
Brenda R.Your store is the best place to rent from. Good customer service, integrity, and professionalism. Merci.
JONATHAN A.They always give good customer service, and are very accommodating.
Lorri R.it was a great riding van but it had some maintenance issues. nothing serious but a few things needed attention. the van needs an oil change, it kept telling us this. the passenger door wouldn't unlock and the rear drivers tail light was out. the van was clean, safe, comfortable and affordable. i will be back to rent again.
maria N.Friendly, helpful staff. One of the great retailers in Itasca.
Cynthia N.Very dirty trailer. Had a hole in the roof. Charged me an additional $15 for parking it in front of another trailer. However, there were no directions or assistance on where to leave the trailer. Would never go here again.
William M.Customer service was great! Prices as well
Hilda G.One or two more employees will do wonders for customer service. My wait to return a trailer was far too long.but once I was served things went quickly.
Wayne P.My pickup location was changed 5 min before I was picking up. I had to drive 3 towns over to pick up my rental. And I had to return it to the same location and figure out different transportation to get home.
Simon N.Make sure when you say a truck is there it's actually there . Nobody wants to go to a location and find out the truck you reserved is not available. Total waste of time and money since you have to make multiple trips because you had to rent a smaller truck . Since they didn't have the big one you promised me . It's always a hassle .
Russeb S.Great service and the people are friendly and accommodating .
Rich B.Really service oriented individual working the counter. Friendly. Courteous. But the computer system on Friday was like 1970's slow.
PJ C.Great staff, service and hours 7 days a week.
Robert G.Location was not a focused U-haul facility, but personnel quickly waited on me.
Brad H.Really happy with this rental! I would definitely recommend this location and the service from the team there. Thank you for providing a great product and great service.
Michael G.Overall my experience here was great.
Ted A.USALLY WHEN RENTING A VEHICLE THE GAS GUGE IS ON FULL AND THE CUSTOMER WHOS USES IT BRINGS IT BACK ON FULL. JUST MUCH EASIER TO TOP OFF THE TANK TO FULL THEN WHEN IT IS NOT FULL AT TIME OF RENTAL. OTHERWISE ALL WAS GOOD GREAT SERVICE.
Daniel P.Get you system working properly.
Gregory D.So friendly! I immediately felt welcome to the neighborhood <3
Beth P.the truck was in bad shape and needs some help. the door got stuck open and the ramp would not go back in after use due to the floor panel fall in. had to crawl under the truck each time we had to pull out ramp. spend 30 minutes under figuring how to go back in. not a very happy customer. i would like to be reimbursed please have someone contact me. spoke with man at counter and showed issues. bdel@aaserviceco.com
William D.Friendly, fabulous people working here as well.
Rob B.The trailer i rented was wore out .
Jack S.No problems
RUSSELL M.They are the best!
Mary L.The amount of equipment available was remarkable. I did a reservation online. Billing was easily accomplished as I had all the information already saved. I had to wait for service as there was a discussion taking place at the desk. Not sure if they were customers. Felt like I was interrupting. When I got in the yard I was asked if would be willing to pull two other trailers out to get to my rental trailer, which I agreed to do. Actual trailer was rusty but in good functioning condition. It pulled well. Everything on the trailer worked including chains on the tailgate. I put it back in the place I picked it up from (the literal spot as well) and haven't heard anything negative back so I guess I did what I was supposed to. I would go here again if I need another trailer rental.
Mark C.Friendly helpful staff.
James H.The only issue we encountered was that the rearview mirror was taped to the windshield which made it difficult to adjust.
Diane M.I rent a truck on a weekly basis and the staff is always friendly and helpful.
Jim H.I used the truck from 954 in the morning until 11:00 30 then I get a call saying that they gave me the wrong truck and I brought the wrong truck back what the hell are they talking about get your act together plus they left inside the truck that I rented for U-Haul blankets and a dolly also trying to tell me it had three quarters of a tank of gas I only went 17 miles
Cheryl H.Very pleasant as usual
CHRIS L.Maybe it was the rain. Puddles all over the lot. Made it a dirty job to hook-up.
Thomas L.Very nice Gentleman to do business with, professional and explained everything
Edward K.Truck was very dirty. Disgusting on the inside
Shariq S.Really bad communication.. day later send email the my reservation was cancelled.. so.. need to go to the lake hills store to talk with costumer service
Marco M.Nothing everything is perfect
Ryszard K.The staff did its usual great job.
James H.Excellent service
RICARDO A.Helpful staff
Jim H.