Called when dropping trailer off as directed by U-Haul, no answer , called many times , next day I received a call from a rather rude and unprofessional U-Haul staff from the Jamestown location. I explained that I called apon dropping off and received no answer, come to find out they moved their location and was unaware but yet I was still charged for their mistake and had to rent my hotel room another night because of this issue. Not very happy at allBrandon Z.
Customer Reviews for Norway Inn
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Jamestown, ND 58401
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - dim : 9h am à 9h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
They should not represent uhaulGERALD N.
The straps were frozen so they were a bit hard to use but not U-hauls fault. The trailer was great and easy to pull.Noah H.
Another greatly experience at the Norway Inn renting U-hauls! Great attitude and customer service!Noah H.
Easily the best U-haul experience I have ever had. This is a motel also if you need a place to stay. When I arrived Styrk checked my truck and told me that none of my trailer lights worked. He said he could not rent the trailer unless they worked. I called a local shot and was quoted 70 $to diagnose the problem and then however much it was to fix it is additional. Styrk then told me it's a most likely ground issue when I got off the phone. He said for liability issues he can't fix it, but he told me exactly how to fix the problem and even let me use his socket, ratchet, and wire brush to clean the ground bolt. He checked my lights and they all worked! Saved me at least 70 $and took 2 minutes! He then hooked up the dolly and showed me how to use the straps and everything to make sure the car is secure. Also if you speak Norwegian one person here also does so you will still be able to communicate!Noah H.
Very dirty and gross place of business. Very run down and didn't speak very good English. Wasn't knowledgeable about what they were renting. Stay away rent from another location.Troy R.
Husband/wife very nice - made the drop-off without incident.John T.
Le client n'a pas laissé de commentaire.Michael L.
The location i picked up the truck from was like a scene out of a horror story. Run down hotel that was extremely dirty, known for the hotel that sex offenders stay at and the people were not helpful. They let me take a truck with a check engine light on and didnt bother to tell me till I had taken the truck a few blocks and back to the hotel. When i got back the office was locked up and they wouldn't answer the phond. After several minutes they called me back and told me the check engine light had been on for the person that rented it. Why not disclose that info right away???lannie P.
Sketchy motel for pickup. Would appreciate a cleaner/organized office.Reed P.
Great service!Loretta L.
J & L Service in Jamestown ND was my pick up location..... I had a 15 foot truck reserved, and they didn't have one, so I had to get a 20 foot... I should be reimbursed for this, as it was NOT my fault that they didn't have the truck I reserved!........ The truck was FILTHY especially the windshield, I could HARDLY see out of it, even after using the spray and wipers. I noticed all the windshields on the trucks at this location were just as FILTHY as the one I got was.!Loretta L.
Easy to get to from freeway.MARC D.
Le client n'a pas laissé de commentaire.Jared G.
Le client n'a pas laissé de commentaire.Jeremy N.
Le client n'a pas laissé de commentaire.Jordon K.
Le client n'a pas laissé de commentaire.Russell L.
Le client n'a pas laissé de commentaire.Craig W.
Le client n'a pas laissé de commentaire.Korrin L.
Le client n'a pas laissé de commentaire.Joe M.