Le client n'a pas laissé de commentaire.ADAM K.
Customer Reviews for NPE Self Storage
(U-Haul Neighborhood Dealer)
Pour nous contacter
Mancelona, MI 49659
Services dans cet établissement :
- Mon–FriDe 7 h am à 5 h pm
- SamediDe 8 h am à 1 h pm
Heures d'ouverture spéciales
- 12/25/2023: Fermé
- 1/1/2024: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Very helpfil and clean.David S.
Le client n'a pas laissé de commentaire.John S.
Le client n'a pas laissé de commentaire.Kevin S.
Nothing, great experience, friendly and professional.RORY KEVIN H.
Dropped off after hours, but appeared to be really nice place. Equipment on site was well organized.Scott V.
Le client n'a pas laissé de commentaire.suzanne M.
Le client n'a pas laissé de commentaire.Debbie S.
Le client n'a pas laissé de commentaire.Andrew L.
Le client n'a pas laissé de commentaire.natilie H.
Le client n'a pas laissé de commentaire.Joseph B.
Le client n'a pas laissé de commentaire.Mary V.
Le client n'a pas laissé de commentaire.Andy W.
Le client n'a pas laissé de commentaire.Lowell S.
Le client n'a pas laissé de commentaire.BRITNEY T.
Le client n'a pas laissé de commentaire.Michael C.
The Ladies at the front desk, Friday and Saturday, were super nice at the Mancelona, MI location. Merci.Jeff W.
Le client n'a pas laissé de commentaire.Dan B.
Le client n'a pas laissé de commentaire.David B.
Le client n'a pas laissé de commentaire.manfred M.
Le client n'a pas laissé de commentaire.Steven P.
Le client n'a pas laissé de commentaire.Lori S.
I had to pay for a second day after being an hour behind schedule.John V.
We did not drop off our rental, a wrecker delivered it to the site because the car dolly lost a wheel on the expressway. I called this location the next day and they were very pleasant. They were able to check it in for me and deal with the warranty issues due to our unfortunate breakdown. MerciMary V.
The lady I talked with was very helpful and friendly, the equipment was clean and taken care of. The whole encounter was great Tony A.
Le client n'a pas laissé de commentaire.William T.
Very helpful staffLORI G.
The people at this location ( Diane & Dana) were amazing. They went above and beyond what you would expect from a business. They hooked up the trailer for me, and even helped me out to my vehicle. Very thoughtful people.Donald W.
Then we have a handcart and the truck didn't have any ramps to help me get anything into the truckSteven B.
I had placed an additional order of 2x dollies, they weren't there, I forgot to check and when I went to look, they were not there. It would have been helpful to know the location had no dollies available as I was checking out.David J.
Le client n'a pas laissé de commentaire.Cameron J.
Was very helpful, told me how to resolve the problem with the furniture pads, even offered help to unhitch the trailer.Roxann D.
Le client n'a pas laissé de commentaire.Pollyanne L.
Exceptional customer service!!!!!!!!!BRIAN S.
I was told that I would receive a refund for unused days and have not received it yet. It has been 10 days since I've returned it.linda C.
Very helpful as we needed to file an accident claim with the trailerThomas R.
Trailer was not as advertised.fairman B.
Truck had to be swept out, windshield cleaned, and service engine light code cleared. Code is due to Uhaul design of vehicles and relocating the catalytic converter.John K.
Le client n'a pas laissé de commentaire.Barbara D.
6x12 enclosed trailer tongue is too heavy to pickup by one person. I had to use a jack to get it off my hitch. They need a tongue jack instead of dropping to the ground.Clark P.
Great people to talk to.Larry M.
Clean the truck. It smelled like wet dog and I had to clean the cab before I left. The app was completely useless and hindered me getting this done. On top of all of that I did not need a 26ft truck. Your ordering system is so broken this is the 2nd time in 4 years that I have been forced to take a giant truck and fill it a quarter of the way up and spend 3 times as much for fuel. Not to mention the ride was so rough I think I found every bump in the road and launched me to the ceiling. At this point I am mad enough to say I won't be using uhual for my next move.Jeffrey V.
Le client n'a pas laissé de commentaire.Kelly G.
very good service at this location the employee that helped me was very professionalSCOTT JOHN J.
Le client n'a pas laissé de commentaire.Jessica S.
Nice staff and a large lot for displaying their equipment which makes it easy to maneuver aroundRuth S.
First let me say that the two women who worked in the office were excellent and tried their best to make the experience quick and convenient. However, there were multiple problems with the online reservation system which prolonged the rental process and I was at the office almost 2 hours. The trailer wheel alignment prevented good towing experience and therefore prolonged my 270mile trip.Crystal R.
The truck was old and not well maintained. The passenger door mirror was loose and would shake out of alignment so I couldn't use it while driving.Charles W.
Le client n'a pas laissé de commentaire.Ricky A.
Quick and easy check-in process.WILLIAM N.
Le client n'a pas laissé de commentaire.Ken D.
Le client n'a pas laissé de commentaire.Christine W.
Le client n'a pas laissé de commentaire.Jackie B.
Gas was on 1/8 and they ask me to bring back truck on 1/2. That cost me $72.00. I was told they would refund some on fuelâ€¦so far I have not received a final receipt. How about I bring it back the same level I received it and I do not have to trust I get a fair refund.Alan W.
Offer rent to own trailersZackary J.
The Lady at Northern Power and Electric provided amazing service!Chase J.
Took too long to do paperwork and took too long for paperwork to drop it offMichelle P.
Arrived at closing time, didn't know it was closing time and the employee came walking up to us shaking her head telling us she was leaving to come back another time or to drop off and complete on app. We opted to drop off and close on the app. Michigan people are typically rude but this was an entirely different level of rude. Would never use NPE again.Lori S.
Your app for picking up and returning equipment simply doesn't work. Very frustrating and your chat service is very slow to respond and not very helpful. This is not my first experience with this app.Patrick E.
Make sure your equipment is in good working order the plug on the trailer was in poor working order one of the prongs on plug were missing had no blinkersJAMES JOSEPH D.
Le client n'a pas laissé de commentaire.GARY ARTHUR R.
Le client n'a pas laissé de commentaire.Esther J.
Le client n'a pas laissé de commentaire.Paul S.
We used this trailer to haul a vehicle with a 2021 F250 pick up, when hooking up lighting system the right indicator show fault, when using the controls for the braking system they did not work, the road was in a snowy slippery condition and when first used the weight of the trailer unexpectedly pushed itself around the pickup. Will not stop using U hall . thank youDAVID CARL W.
Le client n'a pas laissé de commentaire.MATTHEW JOSEPH M.
Le client n'a pas laissé de commentaire.JUSTIN MICHAEL P.
Worked hard to help me out.PAUL C.