Évaluations des clients On Point Auto

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de On Point Auto

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Julie S. le

Évaluation :

Trent Was exceptionally professional knowledgeable friendly and helpful in anyway he could possibly be we enjoy doing business with him it would be nice if all managers Newhall staff worked like this gentleman did thank you Trent it was a pleasure doing business with you

Bailey L. le

Évaluation :

Le client n'a pas laissé de commentaire.

Nathan P. le

Évaluation :

Le client n'a pas laissé de commentaire.

Robert L. le

Évaluation :

Le client n'a pas laissé de commentaire.

Skylar J. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jeff R. le

Évaluation :

Le client n'a pas laissé de commentaire.

Linda M. le

Évaluation :

Le client n'a pas laissé de commentaire.

ED O. le

Évaluation :

Very poor location and muddy parking area behind older office structure in poor condition - frankly pretty scary. Provider was not there during normal business hours to check in so left keys and paperwork with his associate that would pass it on when primary provider returned. I was then charged $25 next day via e-mail for cleaning charge. I wrote back for refund since truck was in excellent condition both inside and outside and gas was filled to same level as checked in and have not heard back up to now. They were not there to check me in during normal business hours as I would have been more then happy to inspect the truck collectively to avoid this. I will not recommend this service or location without a full refund of my $25. Thank you for your attention and forth coming reply.

Garfield C. le

Évaluation :

Rental partners don't care about uhaul. It shows. Equipment was shoddy. Rented a hand truck never got it. Called rental place to try and go back to get it, never returned my call.

PATRICK T. le

Évaluation :

Le client n'a pas laissé de commentaire.

Adam F. le

Évaluation :

The equipment was good, but I would not want to go back to this location for rental again. There were multiple issues. * I was charged for 215 miles driven. This was an in town move, we were transporting furniture between houses that were 1.5 miles apart. And the houses are 16 miles from the UHaul dealership. I definitely did not make 122 trips between the houses in 24 hours. * Online, I was quoted for one day's rental, 24 hours. When I walked into the dealership to return the truck, I was still under the 24 mark. However, the dealer spent the next 20 minutes on the phone, and another 10 minutes going over the truck and equipment, before finally entering everything into the computer for the return. By the time he did this, it was over the 24 hour period. I was charged double for everything (truck rental, insurance, equipment rental, etc). * While I understand that mistakes happen, the gentleman I worked with at the UHaul dealer seemed to have absolutely no interest in helping to resolve the issue. He did give me a phone number to call, but was the extent of his helpfulness. On a positive note, the woman I spoke with on the phone was extremely helpful. She directed my issues to a local representative, and he was very helpful as well, he took care of all of the issues promptly, and refunded the overcharges.

Paul C. le

Évaluation :

This location was excellent. Trent was a real gentlemen. Your online operation sucked it took over an hour and a half to get the truck once we got to the location. I would not recommend Uhaul online truck rental to anyone. If you have to do it online start the online process 2 hours before you need the truck. My online experience with Uhaul was horrible.

Bruce R. le

Évaluation :

Le client n'a pas laissé de commentaire.

Ellen J. le

Évaluation :

Trent was very personable and professional. He was running a little late but called us immediately and apologized. Getting the UHaul was quick and easy as was drop off. We have used this location before and will use it again!

William M. le

Évaluation :

U-Haul operators in Southern Pines is a nice guy. I recommend him.

Ryan R. le

Évaluation :

The gentleman that I dealt with was very courteous and helpful throughout my rental experience at this location. Highly recommend this place for all your U Haul rental needs.

Pamela S. le

Évaluation :

Truck bed was not clean. Had to sweep out trash and debris ourselves prior to using. Owner at site seemed rushed and hurried. Hard to manipulate out of parking area due to small site.

Chuck D. le

Évaluation :

Very helpful with hook-up and service!

Mary G. le

Évaluation :

Le client n'a pas laissé de commentaire.

Bryan M. le

Évaluation :

Great staff.

jeffrey Z. le

Évaluation :

Le client n'a pas laissé de commentaire.

Courtney M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Ruth M. le

Évaluation :

It's a great place for rentals.

Jerry T. le

Évaluation :

Customer service was excellent. Was in and out with the trailer in no time.

Tiffiney G. le

Évaluation :

Very, very friendly and helpful!!!?

KENNETH W. le

Évaluation :

Le client n'a pas laissé de commentaire.

Donna R. le

Évaluation :

Very personable. Would definitely recommend.

John G. le

Évaluation :

Le client n'a pas laissé de commentaire.

Bobby B. le

Évaluation :

Le client n'a pas laissé de commentaire.

marvin W. le

Évaluation :

Le client n'a pas laissé de commentaire.