Évaluations des clients Oceanside Storage Inc

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Oceanside Storage Inc

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Alexander S. le

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Employees were incredibly kind and so helpful, we were very appreciative of them being so accommodating for us!

Allan M. le

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Le client n'a pas laissé de commentaire.

Barry S. le

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Le client n'a pas laissé de commentaire.

Corey G. le

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Absolutely nothing the staff should all get raises

Charles M. le

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In the past I have rented from U Haul. However, this time it was a complete nightmare to reserve a truck. It seems that you surmise that ALL are going to be in possession of "Smart Phones"! I could not reserve in the manner that I have done many times in the past. I suggest that whomever is writing your program that you make it, in addition to catering to the new tech users, that there are people in my position that do not have a smart phone and wish to make a reservation on line. It seems that is now an impossible task. Sincerely, Chuck MacMicking

James H. le

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Nothing..... keep up the good work Wayne & Jody !!

Todd L. le

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Le client n'a pas laissé de commentaire.

Ryan M. le

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Don’t need mile long chains on the trailers, employee was doubling them back, unfortunately I don’t drive a uhaul truck so when pulling the extra long chains thru usually you would take care not to drag the chains across an $80,000 vehicles bumper scratching it. Luckily no one came rushing out on the return and I was able to pull the chains thru nicely and wasn’t even close to my bumper, and got it all undone.

Gary M. le

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They charged me too much for insurance and did not change it back and wanted to rent the trailer for a day 24 hrs and they where going to charge me for two days. Said it was only good for six hours and had to have it back.

Maxine M. le

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If you treat everyone like I was treated you do not need to improve!

Haydn H. le

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Excellent facilities

Victor J. le

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... same as other comments

Robert B. le

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Le client n'a pas laissé de commentaire.

Courtney M. le

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Staff are personable and competent! This dealer ensured my trailer was ready for pickup, in good condition. He asked me about the equipment condition upon return. The location is well laid out making the customer experience first rate. I highly recommend it.

Matthew M. le

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Le client n'a pas laissé de commentaire.

Barry C. le

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I would recommend always a full tank of gas upon pickup and return of a vehicle. Much simpler than guessing how much is required to bring it back to where it might have been!?

Keith B. le

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VERY nice location, very friendly staff. NOTE: the address of this location online doesn't accurately reflect the actual physical location so call before and get directions. Don't rely on Google / iphone maps. Re. Gas.... take a picture of your gas gauge to prove it's at the required level. They were going to charge me 28 dollars for gas whereas my picture of the gas gauge proved it was where it should be upon return. I would highly recommend this location. :0)

Richard M. le

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Le client n'a pas laissé de commentaire.

Gordy H. le

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Le client n'a pas laissé de commentaire.

Lynda S. le

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Vaccuum before rerenting in cab. Pick eighther klm or miles when advertizing rental rate. Step ups for limited mobility persons that must drive. Ask about seating for helpers. Ask about dollies or wraping covers for large breakables.

Ulrich N. le

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I do not have any negative comments about the staff or equipment at this location. HOWEVER U-Haul's requirements and process to check out and in a vehicle are ridiculous! 3rd party verification of the renter, suggestion to use smart phone to process vehicle return and agent's inability to access data previously entered during reservation process make for a very frustrating and cumbersome rental. System is NOT user friendly. This review is oriented toward the location or agent. It should also assess U-Haul as a company.

Pavel N. le

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Le client n'a pas laissé de commentaire.

Clive G. le

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As always the best service, The staff at this location make it a pleasant experience. Perfect vehicle and the price is right.

Keith M. le

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We didn’t know that BC Ferries required us to have a “commercial “ reservation. They would not honour our reservation even though we had reserved for the correct height and length.

Richard S. le

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Very friendly and prompt!

Inderjeet S. le

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Very nice people!!!

Robert R. le

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Not much !

Courtney M. le

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The girl on the counter was knowledgeable, courteous and personable. The premises were clean and bright. All in all a great experience!

Paul B. le

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Good service level

David P. le

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Beautiful facility friendly service.

Barbara M. le

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Not their fault .. but assumed we had a free month of storage. When renting U-Haul this policy needs to be explained MUCH BETTER. Ended up paying $160.00 plus for a month. Paper work for that was insane and took 45 minutes. Then you have to pay for the locks which are useless in a month.

barry C. le

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Le client n'a pas laissé de commentaire.

Mark C. le

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Le client n'a pas laissé de commentaire.