The vehicle reserved was not available after reservation was made a month in advance. Had to drive an additional 40 minutes to pick up at another location for a smaller model than was reserved. Notified of change day before pick up. Never a sorry or apology for the inconvenience. Reserved moving blankets not available at pick up. Started with a 1/4 tank of gas. Would never refer anyone to use your services - a simple apology goes a long way. You have major logistical issues and mediocre customer service
Kylene A.
Customer Reviews for Oconto Truck Center
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
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At least put gravel in the unimproved dirt parking lot!
Daniel E.No signs for the door. Could hear people working inside but NO clear entrance. Was hard to figure out what we were supposed to do. Driveway area was pure mud and if we had been in a low profile car, we would have been stuck!
Jennifer B.Find better fuel mileage vehicles
Patrick H.nothing
Gene L.Not a thing it was wonderful
Scott J.Friendly customer service.
Lucy W.Everything was perfect. Thanks a lot!
Svetlana M.Uhaul changed our pick up location the night before. This was inconvenient as we had movers meeting us at the original location (Sobieski). Once reserved, Uhaul should not be allowed to change pick up location without asking customer first!
Lisa B.Facility was closed. Make a call to affirm that I dropped off the equipment. Owner was great at follow through to send email receipt to verify that I did.
MARK D.Very helpful and no pressure to by things I did not want
randy S.Pickup app is really clunky. I booked in advance I don't understand why I had to get verified when you have my social drivers license number and card details
Thomas S.Had to go to this location instead of the one that I had oringally made a reservation at due to them.not having the truck size I had a confirmed reservation for. Didn't get the reservation guarantee uhaul claims. Representative told me I had to go to a location that would have added 15-20 extra miles or cancel the reservation. Thankfully this location had the size but the Representative didn't offer this location at all, I had to find it myself and make another reservation.
Gregory K.Leave instructions for what to do if the app fails and have you to do contact less drop off.
Kyle L.Truck interior was dirty, otherwise everything was easy
John M.Lots of different trucks, well maintained property.
Garrett B.Nick was super helpful all the way through the rental process
Norman S.S.O.
Angel M.They were professional and honest!
Bob D.Clean and easy place to drop off
enrrique C.Dropping off the trailer is a bit of a bear through the phone app. You need to simplify it a bit. Give experienced people an option for fast drop( without all the instructions).
DANIEL K.Fast, friendly service!
Nick B.No receipt of amount paid, not clear on what i paid - rather then him solving the problems, he pushed it of onto me to solve his account problems. Not professional
Mark H.No one was available at this site. The doors to the building were open but no one was there. I was told people would be at site for drop off. I used this site only because I was to receive price reduction. I haven't seen my price reduction yet.
Paul S.App was busted could not dispute that there was fender damage before pick up or the miles was slightly off. Store wasn't open during their posted hours so couldn't ask for help. And I sat on hold with customer support for an hour til I gave up for I was loosing daylight and my schedule time.
jesse V.Had to drive from Green Bay for the trailer and then back
Susan K.Very helpful when it came to hooking trailer to truck. owner loaned us an adapter for trailer and also located and replaced a blown fuse on truck at no charge. My highest praise for this place. Thank you in every way possible. All my friends and relatives know this story. BIG BIG Thanks!!!
Randall P.Great service as always
Michael H.Great service here
Michael H.No improvement needed. Keep up the good work ! Nick is courteous, knowledgeable and helpful.
William H.Located at a repair facility, the personnel was very accommodating and easy to deal with. Simple and no hassles, just the way I like it.
Mark A.The truck was noise, with air sound coming thru drivers door same as if you had window open.
Alan D.The agent found the equipment that I wished to use. Made the calls and promised that it would be here for me. It was and we were on our way in a very short time.
Rick L.Nick was very helpful and easy to work with.
pete V.Great service, somebody helped hook up the trailer, which was appreciated.
Michael H.Keep up the good work!
Michael H.Very nice, handled our transaction for turning in the truck, friendly comfortable place of business.
Steve P.This truck needed an alignment.
Anita G.Customer service was wonderful.
Michelle D.The only issue I had was that the truck rode rough when it got over 60 mph it seems to buck
phillip J.