Customer Reviews for Ohana Self Storage
(Concessionnaire U-Haul dans le voisinage)

153 évaluations

348 Puuhale Rd   Honolulu, HI 96819
(Behind Carl`S Jr)

(808) 847-3137

Heures d'ouverture de l'établissement

  • Lun : fermé
  • Mar au sam : 7h30 am à 3h30 pm
  • Dim : fermé
Heures d'ouverture spéciales
  • 5/10/2021 - 12/31/2021: Fermé

Services dans cet établissement :

Pour nous contacter

(808) 847-3137

348 Puuhale Rd
Honolulu, HI 96819
(Behind Carl`S Jr)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun : fermé
  • Mar au sam : 7h30 am à 3h30 pm
  • Dim : fermé
Heures d'ouverture spéciales
  • 5/10/2021 - 12/31/2021: Fermé

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Amazing customer service!

Robert S. 
Évaluation :
4

Customer service at Ohana Self Storage was Excellent! You can't find this type of service anywhere. I would go back and highly recommend them based on there customer service alone.

Kris Ann O. 
Évaluation :
5

The truck ran smooth had enough room space to do one load of the holes. Bring it back to the storage. The Storage Peter Pinto is an excellent person to deal with

peter P. 
Évaluation :
5

Peter was very professional great customer service

peter P. 
Évaluation :
5

Peter was very professional with our experience with Uhaul. My partner sugar was low. Peter had extra can soda it really help my partner out, he is a life saver.

Anthony C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

soufiane E. 
Évaluation :
5

was a very good experience.

Bruce I. 
Évaluation :
5

The area above the cab leaked on to our end tables from the rain.

Dennis A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert D. 
Évaluation :
5

The truck is a dinosaur but it runs perfect

peter P. 
Évaluation :
4

Uhaul shares space with Ohana Storage. A sign in FRONT of building indicating uhaul's presence there would be extremely helpful & prevent wasted time. W

Lucinda T. 
Évaluation :
5

The gentlemen I worked with on getting this rental were amazing. In a day where a lot of other things were going wrong with my move, these guys were a bright spot, and I thank them for making it better

Davin L. 
Évaluation :
5

The person returned to was amazingly helpful

Joshua C. 
Évaluation :
4

Friendly and helpful staff! Made the moving experience much easier.

Scott D. 
Évaluation :
5

Everyone was super nice and helpful!

Loretta F. 
Évaluation :
5

The guy JARRED was AWESOME!!!! Best worker I've known. Was so helpful and happy and I ordered the truck for 8 hours but the location closed early on Sunday. He came back to help me turn in the truck. Amazing worker...I really appreciate it! However many stars you need for him...give him that much!

Joshua H. 
Évaluation :
5

Service was perfect. Thank you.

Jeffrey A. 
Évaluation :
5

merci

daniel R. 
Évaluation :
5

Nothing at all!

Katherine M. 
Évaluation :
5

Amazing customer service, just great folks all around. The exact experience I would expect as a local from other locals. Honestly, the best experience I've ever had at any moving place, ever. They were the friendliest, best folks I've met. And I used to be in the Navy so I've moved A LOT. Thanks to them!! Go Broncos!!

Travis S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert D. 
Évaluation :
5

Staff were friendly and service oriented. Will use this facility in the future if needed.

Gabriel N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michele R. 
Évaluation :
5

This location was the best especially because Peter who helped me with much aloha.

Jon Y. 
Évaluation :
5

The gentleman assisting us was very knowledgeable and kind. We were thinking about going to another company but his charisma and professionalism won us over. Merci.

David V. 
Évaluation :
5

The office staff provided excellent service with a smile. Customer parking while using the rental van was a big plus too. I will recommend to my friends and clients in the future. Brett

Brett S. 
Évaluation :
5

Amazing customer service! Thank you to the staff and personnel at this location.

Chamcera B. 
Évaluation :
5

Service was great and proffessional. The rental was ready for me, clean and ready to go. The staff was very helpful and courteous. Good job and Thank you

Jimmy L. 
Évaluation :
4

The management was very helpful and understanding with or situation, helping keep some costs low after we had some issues. Reasonable, flexible staff.

Jack F. 
Évaluation :
5

Ohana Self Storage went above and beyond to assist me with my needs on this rental. I highly recommend this facility. Mahalo!

Rashel K. 
Évaluation :
5

customer service was top notch

ARTHUR A. 
Évaluation :
5

Customer service was awesome!

David K. 
Évaluation :
5

Love Peter! Excellent in communication and getting us in/out fast. Big Mahalo's!!!

Tim F. 
Évaluation :
5

Peter made it a better experience overall

ropeta G. 
Évaluation :
5

The gentleman who helped us was very friendly and informative. We used the other U-haul location the other time but for sure we will come back to this location!!

Bronson N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Judy S. 
Évaluation :
4

The only comment is that the air cargo office opens at 3:00 pm Sunday's and the truck had to be turned in by 3:30 pm when the uhaul office closed...so it was a stressful time for me to return it by closing time. Maybe a little later closing would be nice!

Everett S. 
Évaluation :
5

Jared was wonderful!

Rebecca M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Susannah K. 
Évaluation :
5

Great staff, easy to work with, parking available during time frame I rented the truck. Made my delivery so much easier. Mahalo to Peter for going above and beyond!!

Jaymie T. 
Évaluation :
5

Continue the good work, great service. The 2 associates I worked with in the AM & PM were both very friendly and went out of their way to show me what I needed to do and to explain the agreement. I will recommend Ohana to my family and friends.

Kyle S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Katherine F. 
Évaluation :
3

Overall great help in making move as easy as possible. Mahalo

george P. 
Évaluation :
5

Peter was so helpful and I really enjoyed my experience with your company. I would definitely recommend your company. Truck was clean and well maintained! Le personnel était amical et serviable. Great service. One thing that I thought could be improved was the signage outside. I had a hard time finding the location and it took me awhile to locate your business. Maybe a bigger sign!

Jeff C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wayne K. 
Évaluation :
5

Excellent customer service, take time to explain

Stacy M. 
Évaluation :
5

Friendly service and clean equipment! Thank you!

Zack T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert D. 
Évaluation :
5

Great experience! Very professional, quick and easy!

Michael S. 
Évaluation :
5

Peter at front desk was very helpful and made sure we had all of the items needed for my move. Would return back simply because of excellence customer service. Mahalo!

Kevin R. 
Évaluation :
5

Peter was outstanding wonderful customer service

FRANCIS J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

christopher E. 
Évaluation :
5

Great guys you have in place. Pleasure to do business with and will recommend this location to my friends. Ken and Moon

moon L. 
Évaluation :
5

Peter, the sales assistant was awesome! He processed the vehicle/paperwork very quickly and was a friendly, inviting representative. Drop off took less than five minutes and I was on my way! I would highly recommend renting from this Uhaul location and will be a loyal fan / customer forever!

Timothy F. 
Évaluation :
5

Super friendly. Excellent service

Brandon M. 
Évaluation :
5

I requested to change my pick up time and was easily accommodated. Staff was very friendly and helpful. It was a great first time experience. There was a safe place to park my car while using the 15 foot rental truck. Furniture pads, utility dolly and furniture dolly were in the truck and available at no extra charge, I had my own equipment and having two sets really helped to make things go more smoothly and quickly. I am not sure if these items would be in the truck all the time. My only suggestion would be to update the website because the actual hours and the hours listed on the website are not the same. A queen size mattress, large sofa, love seat and some ready to assemble furniture (6 items) fit in the truck. Glad that I ordered 15 foot truck because 10 foot truck might have not been able to accommodate or it would have taken a lot of maneuvering into a tight space. It was a great experience. If I knew how easy things would turn out, I would have planned to do more with the truck while I had it.

Edison C. 
Évaluation :
3

Merci.

Bryan P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

alberto M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Russell A. 
Évaluation :
5

The Manager Peter was very accommodating, the best customer service in years. actually all staff was very nice.

Antonio C. 
Évaluation :
5

Great customers service, my friend that was helping me said more better the StorKeeper. His said the skinny guy their was rude.

Peter P. 
Évaluation :
5

Peter was one of the friendliest people we have met on the Island... super helpful and affable. We have rented countless times from U-Haul, in many different states. This was hands-down our best experience!

Kelly D. 
Évaluation :
3

Customer rep was very nice and accommodating

DONALD G. 
Évaluation :
5

The truck was not clean on the inside at pick up on Saturday. However, The gentleman that worked the Monday morning shift is outstanding! His customer service is awesome! He is so professional ,helpful and personable. My resturn date was Monday , October 3rd. Please let this employee know how great he is and how appreciated he is to your customers.

denise G. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Allyson A. 
Évaluation :
4

Friendly staff, tips/suggestions provided. Easy pick up and drop off.

Martin O. 
Évaluation :
5

Service was off the chain..Professional with much ALOHA!

Alton R. 
Évaluation :
4

Almer, the desk fellow, did an excellent job for us and was very helpful. Give him a raise and a bonus. Rick martin

Richard M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel B. 
Évaluation :
4

The homeless gentleman was very helpful when I returned the truck after hours. He told me where to park and guided me when backing the truck into the parking space. Mahalo

David W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael C. 
Évaluation :
2

The location of the rental is very sketchy so that's why I wouldn't recommend the store. Items weren't in stock, like plastic sheets, etc

Pamela C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Samuel H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

THOMAS H. 
Évaluation :
5

Front counter personnel were very nice and friendly, I would come back and recommend to others...very enjoyable experience.

BRETT K. 
Évaluation :
5

Good service

Alvin Y. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JAYMIE T. 
Évaluation :
5

Nothing, Peter was very helpful and accommodating, friendly and made me feel like family. Will be recommending Ohana to all my ohana for future rental needs. Mahalo

Michael C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT/PETER D. 
Évaluation :
5

Their customer service was great!

ANGELA B. 
Évaluation :
5

Peter was outstanding, excellent customer service!

DEREK C. 
Évaluation :
5

Provide faster computers for your personnel. Otherwise, my whole experience, from making reservation to returning vehicle, was much better than anticipated. Merci!

ALAN M. 
Évaluation :
5

Very friendly staff.

Jason F. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Perry T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES M. 
Évaluation :
5

Very professional and the workers were courteous and helpful. I was in and out, did what I had to do, returned the truck and was on my way to finish my day. It was really smooth, really. Will use U-Haul from now on.

LEONARD W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THEODORE E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RAYMOND G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MELISSA P. 
Évaluation :
5

The person at the counter is who really made the difference. He was really friendly and helpful and provided great cumstomer service. I will definitely recommend this location to others because of this.

KERRI ANN O. 
Évaluation :
5

The attendant was very friendly, informative, and just super nice. Merci.

JENNIFER J. 
Évaluation :
5

So friendly and kind. I will recommend to everyone I know!

MICHIKO S. 
Évaluation :
2

It was quick and easy but the truck bed was not clean at all nor were the moving blankets. I'm just praying that we don't get bed bugs

SARAH H. 
Évaluation :
5

Peter was awesome in helping with our U-Haul rental! He was friendly & offered great advice aa which tools would be useful & efficient for our move. 5 Stars!

PAONEAKAI L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Michael O. 
Évaluation :
4

both people who helped us in picking up the van, or returning it were extremely friendly and accommodating, return man even opened up office to do paperwork so we would not have to come back next day

PAUL L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

MARK B. 
Évaluation :
4

Very friendly and helpful staff. Much aloha shared.

JAMES R. 
Évaluation :
4

Renting from uhaul is easy and the workers are helpful

Brian A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kalani W. 
Non reviews have been submitted for this location.

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