Le client n'a pas laissé de commentaire.Truquoise J.
Customer Reviews for Okie Mini Mart
(U-Haul Neighborhood Dealer)
Pour nous contacter
Del City, OK 73115
(Just West of S Sunnylane Rd on North Side of Street)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au sam : 7h30 am à 8h30 pm
- Dim : 8h30 am à 8h30 pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.daija C.
This location was a rip off. I put fuel â›½ in the truck to return and Kim seung asked me to put 15 more dollars in the truck when I didn't go 12 miles. This location didn't have any fuel of there own I got ripped off.KEYA M.
Le client n'a pas laissé de commentaire.Artemio I.
Very satisfied , smooth trip with no problems👍Shirley C.
Le client n'a pas laissé de commentaire.Patrick F.
Had to drive to another town to pick it up. It was located in an area of town that I wouldn't normally go. Especially at night. The office was located in a dingy convenience store with bars on the windows. I kept getting interrupted by customers coming in in buy items. The clerk would stop and wait on the convenience store customers, in the middle of my rental process, and then come back to help me. The truck had been smoked in and had ashes in the cup holder. The back end was not swept out. It had cigar wrappers, and plastic with a fake finger nail. Low on gas so I had to fill it before driving to my house. Not my usual u-haul experience.Machelle S.
Le client n'a pas laissé de commentaire.Rene E.
Le client n'a pas laissé de commentaire.Tyreshia H.
Le client n'a pas laissé de commentaire.Geyzylle F.
Le client n'a pas laissé de commentaire.Gregory H.
Was not aware of a $100 fee before arrival as it was not listed on the website. Not the locations fault but it was uhauls fault.Matthew B.
The attendant didn't get off of his phone the entire time and just grunted and pointed to where he wanted me to park the trailer. He was not helpful and only put down his phone when I didn't go where he wanted me to go. I was glad I was only dropping off a trailer there and not renting from there. Not helpful.Dawn P.
Le client n'a pas laissé de commentaire.Troy W.
Agent at Okie Mart explained billing and had all items available in one location. The original agent on Douglas helped me find this location at the Okie Mart. Uhual was great!Vanessa B.
Truck has major driving issues that need to be addressed before someone gets in an accident due to lack of maintenance on this particular truck , I've never drove anything in such bad shape as thus truck is !april M.
Le client n'a pas laissé de commentaire.Mark M.
Nothing everything was goodbrenda I.
Excellent serviceSandra P.
Le client n'a pas laissé de commentaire.Hailey W.
I WOULD NOT GIVE ANY STARS IF IT WERE POSSIBLE! JUST HORRIBLE! NEVER AGAIN!! was blamed for a scratch on the rental that I didn't do. I had to pay an extra $150 for something that the man knew I didn't do. I'll admit that I didn't take any pictures of the rental before I left because I was in such a rush to get things . But still. Very poor service.Tiana S.
Not nothing clean and fast serviceLinda K.
Le client n'a pas laissé de commentaire.JAMES C.
Excellent serviceRonna P.
The truck was a real piece of shit. I don't believe it was roadworthy and it definitely wasn't at highway speed. Guess I lost two or three fillings and my diet DP was flat in about 4 seconds because that truck shook so bad. Anyway the truck was a turd but the okie mart or whatever it's called was the place the bad turds go to hell. Pretty gross all around. Take careMax S.
Fast , friendly service. I reserved online and picked up 30 minutes later on Memorial Day. Very convenient and affordable!Martin H.
Le client n'a pas laissé de commentaire.Landon M.
Le client n'a pas laissé de commentaire.Roy W.
Le client n'a pas laissé de commentaire.VIRGIL S.
Le client n'a pas laissé de commentaire.Tristan L.
Le client n'a pas laissé de commentaire.Laini S.
This was the most disgusting vehicle I have ever rented. It was filthy and pieces of steering column fell off when I entered the vehicle. The owner had no comment when everything was brought to his attention. I need a vehicle again the next two weekends but if there is not another location with availability(there is one closer to me), I will go to another company.lucinda L.
Le client n'a pas laissé de commentaire.Richard G.
Keep Doing what ur doingAlvinia G.
Le client n'a pas laissé de commentaire.Dawn C.
Le client n'a pas laissé de commentaire.keith C.
The headlight was out on the uhal and they did not have all the equipment I reserved which left me trying to move large furniture and appliances with no dolly.....Lacee Q.
Accept government cards which are not prepaid cards and don't lie to the customers and fail to tell them they need 100 cash .Jarrod W.
Have the equipment that was reserved at the location whereot was reserved, I went to pick up the equipment at the location I reserved it at and they did not have it there and it was an ridiculous inconvenience since I had to drive 20 minutes to the other location which was a poor excuse for a Uhaul location. I was extremely frustrated and inconvenienced disappointed. If it wasn't for the fact that I needed the equipment I would have never reserved anything from that location. Would never recommend that place to anyone or for that matter I will not recommend anyone to use Uhaul in the future. Extreme unhappy customer!Alex C.
Le client n'a pas laissé de commentaire.Gerald O.
Very nice guy and had me in and out customer service he was a 10 and I never give any a 9 let alone a 10RICK R.
The staff was very helpfulgreg S.
They was rude do not have the equipment I requested for u will not be using u haulVelnita P.
Great service.philip M.
I can't believe I had to put in $18 of gas just for driving six damn miles just to return the tank on "full". What a rip off.Brian P.
I expect nothing more from U-haul it exceed my expectationsNicholo A.
Le client n'a pas laissé de commentaire.DONALD M.
Le client n'a pas laissé de commentaire.TYANN M.
Van was dirty on the out side. The inside was fine. The man on inside was very helpful.MICHAEL Z.
Great place to rent from! I reserved a smaller 20ft and ended up needing a 26ft last min. The lady at Okie Mart was very helpful getting me switched over to the bigger size. I'd definitely use this place again.JAMES B.
Le client n'a pas laissé de commentaire.CHARLES E.
Dirty environment in a not safe area. Associate barely spoke english and was not helpful at all. Took way too longEmma G.
Great experienceREGINALD C.
Le client n'a pas laissé de commentaire.MICHAEL C.
Le client n'a pas laissé de commentaire.LEE L.
The rental van that I rented had dog hair on seats and in cargo and the whole van smelt like bad dog odor....I won't rent from this location again.DIPAK P.
Le client n'a pas laissé de commentaire.MELONI J.
Le client n'a pas laissé de commentaire.JAMES M.
Le client n'a pas laissé de commentaire.Vincent P.
Le client n'a pas laissé de commentaire.Richard M.
Le client n'a pas laissé de commentaire.Stuart H.
Le client n'a pas laissé de commentaire.RANDALL S.
Le client n'a pas laissé de commentaire.JUDY A.
came in without a reservation and was able to rent a truck in an emergency to pull a trailer back to Saint Charles.. thanks for your help.MICHAEL M.
This place should closeBRYAN J.
Le client n'a pas laissé de commentaire.JAMES C.
Le client n'a pas laissé de commentaire.DAVID Y.
Le client n'a pas laissé de commentaire.BRIAN P.
Fuel level was given to me low. Had low tire pressure in rear left. Then the battery went out!! This location was extremely sketchy. Had a homeless man approach my vehicle and blow snot rockets as I was trying to check in. Had to pull into the Walls parking lotâ€¦.Brieanna W.
So expedient and exactly what I needed after a long 3 days of moving.Kelly B.
Let the Customer know when You give Your card info that freezes that amount in Tour account.RONALD D.
Le client n'a pas laissé de commentaire.Nicki D.
Le client n'a pas laissé de commentaire.cheryl J.
Le client n'a pas laissé de commentaire.ZANESHIA J.
Le client n'a pas laissé de commentaire.Nikki S.
I had a guaranteed reservation in Edmond, OK (30 miles away from Del City) but was informed on the day of pickup that no truck was available. The result was an unanticipated long round trip during rush hour coupled with the necessity to completely rearrange and reschedule travel and help in packing. The agent informing me of this change was unapologetic and uncaring with regard to the inconvenience. If UHaul is going to make guaranteed reservations, they should be prepared to, as their answering machine message says, "fulfill their promise." Not in my case...JOHN B.
Rude. Did not have truck I reserved.RACQUEL TIASHIA H.
Le client n'a pas laissé de commentaire.KEVIN S.
Very rudeHOLLY F.
I did not select this location for a reason. This location has a history with previous customers who have not been satisfied with the customer service experience including the truck and equipment. I tried speaking to customer service to request the Bas Pro location to avoid problems with the rental and was denied. I ended up having problems with the rental and it is like I was simply ignored. To improve my experience, you can refund me the days I did not have the rental. For example, the truck and trailer was used for 24 hours. Since I was forced to deal with a the dealer changing the equipment at the last minute without me knowing, I should be given a discount. They knew the tire could not make that long trip abs seeing that I had insurance on it meant they could let me absorb the cost. Also I should be given a discount because the cabin of the truck had an ashtray full of cigarette butts and the truck was not swept before renting it to me. That location is just a bad service provider and I did not want to rent there because I know they are terrible. I could not delay having my items delivered so I had not choice.ROBERT B.
The confirmation email told me to go to one spot to pick up the truck when I got there they told me they couldn't rent it to me and then I had to drive to the nearest town to rent it really aggravating especially when they charge you for miles I think it was like an extra 40 miles just to go pick it up from the nearest town next time I'll just ask somebody with the trucks to help me but the people the lady that helped me and the man that helped me were really polite thoughMario V.
Le client n'a pas laissé de commentaire.NATHAN R.
Junk hole mart that looks rundown and is not in a great part of town. Communication with staff was a little difficult.Joshua C.
Not sure they were closed when I dropped off my u haulIKIE S.
Le client n'a pas laissé de commentaire.Gabriel M.
Le client n'a pas laissé de commentaire.JEFFERY D.
This location was extremely run down with horrible service. The owner, Seung Kim was EXTREMELY RUDE to me and my father and lied several times to us about the conditions of the contract. I would recommend any U-Haul in the entire world, OTHER THAN THIS ONE. Never going to Del City again. Ever. 0/5 starsAUSTIN A.
The manager of the business was warm and welcoming. I will use them again in the futureAlexsander R.
A mistake was made when placing the reservation on quantity of trucks needed. Instead of the manager helping and providing quality customer service, he texted the customer a very rude and inappropriate response. We pick up moving trucks monthly and he should have been more understanding and not so hasty to be upset for having to fix a small mishap.RENARD R.
Le client n'a pas laissé de commentaire.BRIAN K.
The gas station was run down and dirty.GIORGIA R.
Le client n'a pas laissé de commentaire.DEBRA S.
Very helpful and professional.DENNIS C.
Asian man wouldn't use our reservation. He had to do it. Sent text telling me to walk truck and take pictures. I did. Left front yellow light under head light was hanging out. Sent pic. Gas should have been 1/2 but wasn't. Took pic of that & Sent in. When we returned truck I'm not sure what was wrong with attendant. Eyes very red and glassy appeared drunk. He wouldn't talk to us at all and kept looking at phone. Then he tried to pin that left front light on me. Demanding who was other person in accident. Thank God I had pictures to prove light and gas gage. He was going to make us fix light. WELL, TRY to made us. Which says truck wasn't inspected by previous renter upon return. Seriously think the ole boy had been hitting the ripple. I wanted this on paper so he wouldn't come back on us. Maybe he does light for everyone and tries to get money?Pamela L.
Le client n'a pas laissé de commentaire.EMMALEE D.
Le client n'a pas laissé de commentaire.IRA W.
This truck that I use was poorly maintenance it would not go up hills it was crawling instead of driving.DANIELLE S.
Le client n'a pas laissé de commentaire.EVVAN A.
Le client n'a pas laissé de commentaire.DONALD H.