Évaluations des clients Oliva Auto Sales LLC

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Oliva Auto Sales LLC

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David T.
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Great service

CONNOR J.
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Le client n'a pas laissé de commentaire.

Sam H.
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Le client n'a pas laissé de commentaire.

George A.
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Le client n'a pas laissé de commentaire.

Nicole T.
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Le client n'a pas laissé de commentaire.

Phoung S.
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The rep was great. Came out to assist so I didn't have to enter the building/touch any door handles, completed transaction on his device, showed where to leave trailer. Talk about contactless - it was completely contactless. Awesome

ALEXANDER S.
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Le client n'a pas laissé de commentaire.

Jason U.
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Lights in the drop off lot.

Jason U.
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Drop off lot was very dark! Could stand some lights back there.

Douglas M.
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Le client n'a pas laissé de commentaire.

Steve M.
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Le client n'a pas laissé de commentaire.

Timothy J.
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Le client n'a pas laissé de commentaire.

Lisa G.
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Unfortunately, this is not the pick up location that I requested and I was not notified until I arrived at the originally requested location. I should have been notified immediately upon changing the pick up location.

SANDRA S.
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Make sure the electrical system is working correctly.. The trailer I rented had a short and the turn signals didn't work and the brake lights only worked occasionally. All I got from the rental location was "Sorry about that"

Ed S.
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Easy return, but could not provide a cost receipt.

Robert C.
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Clean the windshield.

HARRY K.
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Get me a date with the pretty lady that checked in my trailer return!

JEFFREY H.
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Le client n'a pas laissé de commentaire.

Michael B.
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Le client n'a pas laissé de commentaire.

HUGO R.
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They were really Helpful.

GAYLEN H.
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thanks

Lisa K.
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Easy check in and friendly staff. Highly recommend!!!

MICHAEL C.
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Le client n'a pas laissé de commentaire.

DALE N.
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My problem wasn't with Oliva location. My problem is with the Uhaul website which works hard to drive customers away. I was looking for a 5x9 trailer with a ramp. There was one at the Mike Liquor location in Broomfield which was right on the route I needed to go but the website wouldn't show it available. The website wouldn't show a 5x9 trailer at the Oliva location either even though there were two on site. The Oliva folks did good work to help me out and get me the trailer I needed. the only problem was that they were located in the opposite direction I needed to go.

James M.
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Very kind and courteous on the phone and in person. I will be back. Thank you, James

JAMES C.
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Le client n'a pas laissé de commentaire.

Lorriann B.
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Le client n'a pas laissé de commentaire.

Sarah H.
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U-Haul's main office and website are a mess. Confirmed my rental at one location and changed it to another location just before time for pick-up. Charges were rediculous to start and got higher by pick-up. My friend went to pick-up my one day, $577 car hauler rental and was given a tow dolly. Had to go back to get the right one. Complete cluster start to finish and WAAAYYYY overpriced

Bob C.
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Le client n'a pas laissé de commentaire.

Charles G.
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Great Folks and good to work with.

veronica A.
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UHaul was there at the spare of the moment. Great

Bruce C.
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Le client n'a pas laissé de commentaire.

Joe F.
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Lower cost per mile.

Tracy G.
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Le client n'a pas laissé de commentaire.

Jeff M.
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Nothing! Excellent service! Thank you!!

Amber V.
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Le client n'a pas laissé de commentaire.

Ryan K.
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Your online ordering system Is flat out broke. If you can't get me a truck that's okay but don't tell me I have a confirmed reservation if I don't have a truck available. There are other companies or other sizes or trailers I could have used but you told me I had a confirmed reservation for 1200 and it wasn't really available until 1700. That's just bad business. We got a 10' truck and it worked and we would have scheduled that without the headache if your system gave us that option instead of telling me the 17' was available.

Manoj P.
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Not applicable

Nicholas T.
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I thought everything was handled very promptly and I was very satisfied with the entire experience!

DANIEL S.
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Le client n'a pas laissé de commentaire.

lee X.
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Cut the grass in the parking lot. The location looks intimating as the parking lot was dirt and the grass where the truck parked were high.

AARON JOSEPH J.
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Make sure your customer knows they have to have a confirmation number to ensure that their transaction actually went through and didn't just look like it went through.

JACOB W.
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Le client n'a pas laissé de commentaire.

Brian K.
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Was leaking a bit of fluid, notified when returning

CHRISTOPHER P.
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Le client n'a pas laissé de commentaire.

leonard dell C.
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Great customer service!!

bernald C.
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Friendly customer service A+

RYAN K.
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I liked the location but the experience overall was unacceptable. I ordered a 17 foot truck to be picked up at 8am. All that was available was a 15 foot truck and the place didn't open until 9am. I had to pay staff for sitting around for 30 minutes and I incurred $128 more in expenses because the truck wasn't the size I ordered. I would like a credit towards my next rental or partial refund for this rental. I don't feel this is the fault of the local pick-up location but rather the fault of the online reservations system.

Shelly S.
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Le client n'a pas laissé de commentaire.

James B.
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make sure that the truck is empty of supplies.

Jennifer V.
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Le client n'a pas laissé de commentaire.

DAVID L.
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Carlos was so helpful when I picked up the truck. His customer service skills are outstandingl, can't say much for the older gentleman that was there when I dropped off, very rude and if he's the one that I'd encountered my thoughts would have been very different. It was my 1st time returning a truck using the text that was sent me and I wasn't familiar with it, this older gentleman acted like I was bothering him with my lack of understanding. Regret I didn't get his name but he may be the owner or manager at this location.

Fernando V.
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Move to a new location with better personnel and make sure personnel actually cleans the truck. In the cab and in the back was dirty

Troy F.
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Le client n'a pas laissé de commentaire.

Justin C.
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Uhaul costumer service is horrible and entirely unhelpful.

Jose G.
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I showed up a little late but the owner treated me respectfully

Bryan M.
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Le client n'a pas laissé de commentaire.

Nicholas S.
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Le client n'a pas laissé de commentaire.

Michael T.
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The signage was misleading. It said they were closed and I needed to mobile check out. I was then informed that I couldn't mobile checkout. I the pick up location itself is a huge pain in the ass! My pickup location was moved 3-4 times. I have never had a more challenging time renting from Uhaul. This experience has definitely soured me for using your services again.

jeremiah W.
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I bought wiper blades and the I call roadside assistance and they told me to get them and save my receipt and I would be refunded at the end. After 1 hr on the phone with customer service and road side assistance, they couldn't get find my contact nor that I never called roadside assistance for help. Not a good company that takes care of there customers

Lindsey B.
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Inside of the truck smelled like smoke.

Karen R.
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Le client n'a pas laissé de commentaire.

Robert F.
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Le client n'a pas laissé de commentaire.

Heidi D.
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Le client n'a pas laissé de commentaire.

Elizabeth C.
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Le client n'a pas laissé de commentaire.

Nicholas C.
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The trucks heater did not work and did not have another truck in a 26' to change to and the truck would shutter when you got above 55 MPH. It would have been good to know to sign in online before you drop the keys in the slot for return

manuel E.
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Le client n'a pas laissé de commentaire.

CINDY V.
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It was the fastest I have ever rented a moving truck! The staff at Olivas Auto sales and Uhaul rental in Brighton,Colorado is great!

Royce Y.
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none - keep up the excellent customer service!!

Roger S.
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Le client n'a pas laissé de commentaire.

Blaine F.
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Le client n'a pas laissé de commentaire.

GEORGE A.
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Have someone available to disconnect the trailer...had to do it myself.

Andrew R.
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Le client n'a pas laissé de commentaire.

Chris G.
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Le client n'a pas laissé de commentaire.

Manuel G.
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Not pick up here

Brittany V.
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The straps on the car dolly wouldn't stay tight and we ended up having to rig it up to make it work. It really made a hard day even harder and could have cost me my car.

David M.
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Le client n'a pas laissé de commentaire.

briana C.
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Le client n'a pas laissé de commentaire.

barbara B.
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Both agents were friendly and helpful on phone & in person.

Steven K.
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Le client n'a pas laissé de commentaire.

Robert F.
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All good.

Brian H.
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Closed when we got there

Terry W.
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Trailer was in good shape—I have lifting restrictions because of open heart surgery years ago and had to ask for help to get it attached, then had to help the 67-year old owner push it back into the parking place, which neither of us should have had to do. I'm glad it was only a small trailer!!

ROCKY T.
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No one there and I had to drop car dolly in muddy backyard Area

harry K.
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The motorcycle trailer has a problem with the tail lights and it blows my fuse the last three times I used it.

Carolyn H.
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Le client n'a pas laissé de commentaire.

Rick M.
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Small location but very good customer service upon arrival. This was not the location that I had chosen to rent from, and earlier in the week I was told that the only location I could pick the trailer I ordered up was this one which was 30 miles away from where I reserved. That was a frustration (this was not the locations fault).

Russell J.
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Very organized and straight forward. Great rental experience.

Harry B.
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26' box truck was a little tired, but they get run hard, and I understand. The rental source was first class, and dealt with it professionally. I would definitely recommend them to anyone.

Danny S.
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Le client n'a pas laissé de commentaire.

Victoria H.
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Le client n'a pas laissé de commentaire.

Diana U.
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This facility was not open when we dropped off our trailer. We just unhitched and dropped off the paperwork in their drop box.

Walt J.
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Nothing I know of

Jeff E.
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Le client n'a pas laissé de commentaire.

Brian H.
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I don't have any suggestions for improvements, other than a larger office. I have used this location about 6 times, always friendly staff and easy access in and out of the parking area..

bobby T.
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Go over some things like the tow switch vehicles washed at least windshield but office help was great

Heath C.
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Excellent experience would rent from them again.

Matthew G.
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Truck was not swept our prior to my departure

Paul B.
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Le client n'a pas laissé de commentaire.

Deanna W.
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Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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